Brother MFC-7860DW, Quick Setup Manual

Page 1: ...ine Plastic bags are not toys To avoid danger of suffocation please keep these bags away from babies and children and dispose of them properly WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries Installation CD ROM Document...

Page 2: ...ransit The machine should be adequately insured with the carrier For how to repack the machine see Packing and shipping the machine in the Advanced User s Guide The interface cable is not a standard accessory Buy the appropriate interface cable for the interface you want to use USB or Network USB cable It is recommended to use a USB 2 0 cable Type A B that is no longer than 6 feet 2 meters DO NOT ...

Page 3: ...he front cover c Remove the Silica Pack from the inside of the machine CAUTION CAUTION DO NOT eat the Silica Pack Discard immediately d Lift the elastic band off the drum e Pull the paper strip to remove the protective material as shown in the illustration f Take out the drum unit and toner cartridge assembly IMPORTANT DO NOT connect the AC power cord yet ...

Page 4: ...tridge assembly back in the machine i Close the front cover of the machine 3 Load paper in the paper tray a Pull the paper tray completely out of the machine b While pressing the green paper guide release lever a slide the paper guides to fit the paper size you are loading in the tray Make sure that the guides are firmly in the slots 1 ...

Page 5: ...ouch the sides of the paper so it will feed properly e Put the paper tray firmly back in the machine Make sure that it is completely inserted into the machine Note For Legal or Folio size paper press the release button in the bottom of the paper tray and then pull out the back of the paper tray Legal or Folio size paper are not available in some regions For more information about recommended paper...

Page 6: ...ting the telephone line first and then the power cord IMPORTANT DO NOT connect the interface cable yet IMPORTANT The telephone line cord MUST be connected to the jack on the machine marked LINE Note If you are sharing one telephone line with an external telephone connect it as shown below Before you connect the external telephone remove the protective cap a from the EXT jack on the machine 1 Exten...

Page 7: ...7 5 Choose your language if needed a Press Menu 0 0 b Press a or b to choose your language Press OK c Press Stop Exit ...

Page 8: ...tructions on setting up your machine using this service Will you be using a Telephone Answering Device on the same telephone line as your Brother machine Your external telephone answering device TAD will automatically answer every call Voice messages are stored on the external TAD and fax messages are printed Choose External TAD as your receive mode See the instructions below Will you be using you...

Page 9: ...e will be added to each fax you send a Press Menu 0 2 1 b Enter the last two digits of the year on the dial pad and then press OK Date Time Year 2011 e g Enter 1 1 for 2011 c Enter the two digits for the month on the dial pad and then press OK Date Time Month 03 e g Enter 0 3 for March d Enter the two digits for the day on the dial pad and then press OK Date Time Day 25 e g Enter 2 5 for 25th e En...

Page 10: ... the incorrect character press Clear Press key One time Two times Three times Four times Five times 2 A B C 2 A 3 D E F 3 D 4 G H I 4 G 5 J K L 5 J 6 M N O 6 M 7 P Q R S 7 8 T U V 8 T 9 W X Y Z 9 For more details see Entering text in the Basic User s Guide Note If you make a mistake and want to start again press Stop Exit and go back to step a USA only The Telephone Consumer Protection Act of 1991...

Page 11: ...ibility If you are connecting the machine to a VoIP service over the Internet you need to change the compatibility setting a Press Menu 2 0 1 b Press a or b to choose Basic for VoIP Press OK c Press Stop Exit 13 Dial Prefix The dial prefix setting will automatically dial a predefined number before every fax number you dial For example If your phone system requires a 9 to dial an outside number thi...

Page 12: ...Registration and Test Sheet USA only You can also register your product online using the On Line Registration link from the installation CD ROM or visit http www brother com registration a Fill out the Product Registration and Test Sheet b Put the sheet face up in the ADF Automatic Document Feeder or face down on the scanner glass c Make sure FAX is illuminated in Blue d Enter the toll free fax nu...

Page 13: ... 7 and Mac OS X versions 10 4 11 10 5 x and 10 6 x Note For Windows Server 2003 2003 x64 Edition 2008 2008 R2 visit your model page at http solutions brother com For USB Interface Users Windows go to page 14 Macintosh go to page 16 For Wired Network Windows go to page 18 Macintosh go to page 21 For Wireless Network Windows and Macintosh go to page 23 Note You can download the latest drivers and ut...

Page 14: ...e The installation CD ROM includes ScanSoft PaperPort 12SE This software supports Windows XP SP3 or greater XP Professional x64 Edition SP2 or greater Windows Vista SP2 or greater and Windows 7 Update to the latest Windows Service Pack before installing MFL Pro Suite For Windows 2000 SP4 or greater users when the ScanSoft PaperPort 11SE download screen appears during the installation of MFL Pro Su...

Page 15: ...f an error message appears during the software installation run the Installation Diagnostics located in Start All Programs Brother MFC XXXX where MFC XXXX is your model name Finish The installation is now complete Note Depending on your security settings a Windows Security or antivirus software window may appear when using the machine or its software Please allow or permit the window to continue X...

Page 16: ...llow the on screen instructions c Follow the on screen instructions until this screen appears Choose your machine from the list and then click OK d When this screen appears click Next IMPORTANT For Mac OS X 10 4 10 users upgrade to Mac OS X 10 4 11 10 6 x For the latest drivers and information on the Mac OS X you are using visit http solutions brother com Note If you want to install the PS driver ...

Page 17: ...o PageManager is installed OCR capability is added to Brother ControlCenter2 You can easily scan share and organize photos and documents using Presto PageManager On the Brother Support screen click Presto PageManager and follow the on screen instructions Finish The installation is now complete ...

Page 18: ...FL Pro Suite c Click Yes if you accept the license agreements IMPORTANT If there are any programs running close them The screens may differ depending on your operating system Note The installation CD ROM includes ScanSoft PaperPort 12SE This software supports Windows XP SP3 or greater XP Professional x64 Edition SP2 or greater Windows Vista SP2 or greater and Windows 7 Update to the latest Windows...

Page 19: ...root folder and continue from step b to install MFL Pro Suite For Windows Vista and Windows 7 users when the User Account Control screen appears click Allow or Yes If you want to install the PS driver BR Script3 printer driver choose Custom Install and then follow the on screen instructions IMPORTANT DO NOT cancel any of the screens during the installation It may take a few seconds for all screens...

Page 20: ...additional users To purchase the NL 5 pack contact your authorized Brother dealer or contact Brother customer service Finish The installation is now complete Note If you use a specified IP Address for the machine you must set the Boot Method to Static by using the control panel For more information see Network menu in the Network User s Guide Depending on your security settings a Windows Security ...

Page 21: ...OM into your CD ROM drive b Double click the Start Here OSX icon Follow the on screen instructions c Follow the on screen instructions until this screen appears Choose your machine from the list and then click OK IMPORTANT For Mac OS X 10 4 10 users upgrade to Mac OS X 10 4 11 10 6 x For the latest drivers and information on the Mac OS X you are using visit http solutions brother com Note If you w...

Page 22: ...printing out the Network Configuration Report See Print the Network Configuration Report on page 39 If this screen appears click OK Enter a name for your Macintosh in Display Name up to 15 characters long and click OK Go to d If you want to use the machine s SCAN key to scan over the network you must check the Register your computer with the Scan To function on the machine box The name you enter w...

Page 23: ...figure the wireless settings again 1 On your machine press Menu Press 6 2 Press 0 to choose Network Reset 3 Press 1 twice for Yes to accept the change Note To achieve optimum results with normal everyday document printing place the Brother machine as close to the network access point router as possible with minimal obstructions Large objects and walls between the two devices as well as interferenc...

Page 24: ...ncluded For Windows 2000 and Windows XP users you will need to know the wireless settings of your network before you proceed Please write down your wireless network settings in the area below Item Record the current wireless network settings SSID Network Name Network Key Security Key Encryption Key IMPORTANT Please do not contact Brother Customer Service for assistance without the wireless securit...

Page 25: ...ecurity settings Item Record the current wireless network settings SSID Network Name Network Key Security Key Encryption Key Note If you do not know this information SSID and Network Key you cannot continue the wireless setup How can I find this information SSID and Network Key 1 You should see the documentation provided with your wireless access point router 2 The initial network name could be th...

Page 26: ...k ports For network scanning add UDP port 54925 For network PC Fax receiving add UDP port 54926 If you still have trouble with your network connection add UDP port 137 f Choose No and then click Next g Read the Important Notice Check the box after you confirm the SSID and Network Key and then click Next IMPORTANT You need to temporarily use a USB cable or Ethernet cable during configuration cable ...

Page 27: ...etwork in step 18 on page 24 and then click Next l If your network is not configured for Authentication and Encryption the following screen will appear To continue configuration click OK and go to n m Enter the Network Key you wrote down in step 18 on page 24 and then enter the key again in Confirm Network Key then click Next Note If the list is blank check that the access point has power and is b...

Page 28: ...o to page 36 Note The settings will remain unchanged if you click Cancel If you want to manually enter the IP address settings of your machine click Change IP Address and enter the necessary IP address settings for your network If the wireless setup failure screen appears click Retry and try starting from step k again Wireless setup is now complete A four level indicator at the right of your machi...

Page 29: ...ess Clear For example to enter the letter a press the 2 key on the dial pad once To enter the number 3 press the 3 key on the dial pad seven times The letters appear in this order lower case upper case and then numbers For more information see Entering Text for Wireless Settings on page 34 Press OK when you have entered all the characters then press 1 for Yes to apply your settings Go to d d Your ...

Page 30: ... wireless access point router See the user s guide for your wireless access point router for instructions And then press OK This feature will automatically detect which mode Wi Fi Protected Setup or AOSS your access point router uses to configure your machine d A connection result message appears on the LCD and a WLAN report will automatically be printed If the connection failed check the error co...

Page 31: ...tem administrator or internet provider Error code Recommended Solutions TS 01 The wireless setting is not activated turn the wireless setting to ON If a LAN cable is connected to your machine disconnect it and turn the wireless setting of your machine to ON 1 On your machine press Menu 6 Network 2 WLAN 2 Setup Wizard 2 When WLAN Enable is displayed press 1 to choose On This will start the wireless...

Page 32: ...he wireless setting Your machine supports OPEN authentication method only with optional WEP encryption TS 05 The security information SSID Network Key is incorrect Reconfirm the SSID and security information Network Key If your router uses WEP encryption enter the key used as the first WEP key Your Brother machine supports the use of the first WEP key only See How can I find the wireless settings ...

Page 33: ...ng again If you do not know how to operate your wireless access point router using WPS or AOSS see the documentation provided with your wireless access point router ask the manufacturer of your wireless access point router or ask your network administrator TS 08 Two or more wireless access points that have WPS or AOSS enabled are detected Confirm that only one wireless access point router within r...

Page 34: ...correct character You can also back up and insert letters Otherwise press Clear to delete the character to the left and then re enter the correct character Repeating letters If you need to enter a letter that is on the same key as the letter before press c to move the cursor right before you press the key again Special characters and symbols Press l or 0 then press d or c to move the cursor to the...

Page 35: ... ROM includes ScanSoft PaperPort 12SE This software supports Windows XP SP3 or greater XP Professional x64 Edition SP2 or greater Windows Vista SP2 or greater and Windows 7 Update to the latest Windows Service Pack before installing MFL Pro Suite For Windows 2000 SP4 or greater users when the ScanSoft PaperPort 11SE download screen appears during the installation of MFL Pro Suite follow the on scr...

Page 36: ...llation run the Installation Diagnostics located in Start All Programs Brother MFC XXXX LAN where MFC XXXX is your model name Note Network license Windows This product includes a PC license for up to 5 users This license supports the installation of the MFL Pro Suite including ScanSoft PaperPort 12SE or ScanSoft PaperPort 11SE on up to 5 PCs on the network If you want to use more than 5 PCs with S...

Page 37: ...rs Choose your machine from the list and then click OK IMPORTANT For Mac OS X 10 4 10 users upgrade to Mac OS X 10 4 11 10 6 x For the latest drivers and information on the Mac OS X you are using visit http solutions brother com Note If you want to install the PS driver BR Script3 printer driver please go to the Brother Solutions Center at http solutions brother com and click Downloads on your mod...

Page 38: ...rinting out the Network Configuration Report See Print the Network Configuration Report on page 39 If this screen appears click OK Enter a name for your Macintosh in Display Name up to 15 characters long and click OK Go to step e If you want to use the machine s SCAN key to scan over the network you must check the Register your computer with the Scan To function on the machine box The name you ent...

Page 39: ...ings to factory default To restore all network settings of the internal Print Scan server to factory default please follow the steps below a Make sure the machine is not operating then disconnect all the cables from the machine except the power cord b Press Menu 6 0 c Press 1 to choose Reset d Press 1 to choose Yes The machine will restart re connect cables once this is complete Note The default U...

Page 40: ... using Windows double click the Brother CreativeCenter icon on your desktop to access our FREE web site with many ideas and resources for personal and professional use Mac users can access Brother CreativeCenter at this web address http www brother com creativecenter ...

Page 41: ...ntrol panel For more information about the consumables for your machine visit us at http solutions brother com or contact your local Brother reseller Toner cartridges Drum unit Standard Toner TN 420 High Capacity Toner TN 450 DR 420 For replacing the consumable items See Replacing consumable items in the Basic User s Guide ...

Page 42: ...ed States and or other countries Any trade names and product names of companies appearing on Brother products related documents and any other materials are all trademarks or registered trademarks of those respective companies Compilation and Publication Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifica...