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C
Troubleshooting
C
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made
from within
that country.
If you are having difficulty with your machine
C
If you think there is a problem, check the chart below and follow the troubleshooting tips. You can
solve most problems by yourself.
If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com/.
Printing or printing received faxes
C
Troubleshooting and routine
maintenance
C
Difficulties
Suggestions
Condensed print
Horizontal streaks
Top and bottom sentences are
cut off
Missing lines
Usually this is caused by a poor telephone connection. If your copy looks good,
you probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Poor print quality
See
Vertical black lines when receiving
The corona wire for printing may be dirty. Clean the corona wire. (See
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call Brother Customer Service at 1-877-BROTHER
(1-877-276-8437) (
in USA
) or 1-877-BROTHER (
in Canada
).
Received faxes appear as split or
blank pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are using.
(See
Turn on Auto Reduction. (See
Summary of Contents for MFC 8890DW - B/W Laser - All-in-One
Page 16: ...xiv ...
Page 98: ...Chapter 11 82 ...
Page 99: ...Section III Copy III Making copies 84 ...
Page 114: ...Chapter 13 98 ...
Page 115: ...Section V Software V Software and Network features 100 ...
Page 118: ...Chapter 14 102 ...