124
Cannot receive a fax.
(continued)
Another device or service at your location may be answering the call before your
Brother machine answers. To test this, lower the ring delay setting:
If the answer mode is set to
Fax Only
or
Fax/Tel
, reduce the ring delay to
1 ring. (See
If the answer mode is set to
External TAD
, reduce the number of rings
programmed on your answering machine to 2.
If the answer mode is set to
Manual
,
do not
adjust the ring delay setting.
Have someone send you a test fax:
If you received the test fax successfully, your machine is operating properly.
Remember to reset your ring delay or answering machine setting back to your
original setting. If receiving problems recur after resetting the ring delay, then
a person, device, or subscriber service is answering the fax call before the
machine has a chance to answer.
If you were not able to receive the fax, then another device or subscriber
service may be interfering with your fax reception or there may be a problem
with your fax line.
If you are using a telephone answering machine (
External TAD
mode) on the
same line as the Brother machine, make sure your answering machine is set up
correctly. (See
Connecting an external TAD (telephone answering device)
1
Plug the telephone line cord directly from the wall telephone jack to your
Brother machine’s LINE jack.
2
Remove the protective cap from your Brother machine’s EXT jack, and then
plug the telephone line cord from your answering machine into the EXT jack.
3
Set your answering machine to answer within 4 rings.
If you are having problems receiving faxes or voice messages, set your
answering machine to answer within 2 or 3 rings.
4
Record the outgoing message on your answering machine.
Record five seconds of silence at the beginning of your outgoing
message.
Limit your speaking to 20 seconds.
End your outgoing message with your Fax Receive Code for people
sending manual faxes. For example: “After the beep, leave a message or
press
l
51
and Start to send a fax.”
5
Set your answering machine to answer calls.
6
Set your Brother machine’s Receive Mode to
External TAD
. (See
Make sure your Brother machine's Easy Receive feature is turned On. Easy
Receive is a feature that allows you to receive a fax even if you have answered
the call on an external or extension telephone. (See
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to
Basic(for VoIP)
. (See
Receiving Faxes (continued)
Difficulties
Suggestions
Summary of Contents for MFC 8890DW - B/W Laser - All-in-One
Page 16: ...xiv ...
Page 98: ...Chapter 11 82 ...
Page 99: ...Section III Copy III Making copies 84 ...
Page 114: ...Chapter 13 98 ...
Page 115: ...Section V Software V Software and Network features 100 ...
Page 118: ...Chapter 14 102 ...
