> Error and Maintenance Messages
Error and Maintenance Messages
As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this
happens, your machine identifies the error or required routine maintenance and shows the appropriate message.
The most common error and maintenance messages are shown in the table.
You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's
FAQs & Troubleshooting
page on the Brother Solutions Center at
•
(MFC-J5930DW)
If the Touchscreen displays errors and your Android
™
device supports the NFC feature, touch your
device to the NFC symbol on the control panel to access the Brother Solutions Center and browse the
latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.)
Make sure the NFC settings of both your Brother machine and your Android
™
device are set to On.
•
Related Information
references are at the bottom of this page.
MFC-J2330DW/MFC-J5330DW/MFC-J5335DW
Error Message
Cause
Action
B&W Print Only
Replace ink.
One or more of the colour ink cartridges
have reached the end of their lives.
You can use the machine in monochrome
mode for approximately four weeks
depending on the number of pages you
print.
While this message appears on the
Touchscreen, each operation works in the
following way:
•
Printing
If the media type is set to
Plain Paper
in the
Basic
tab, and
Greyscale
is
chosen in the
Advanced
tab of the
printer driver, you can use the machine
as a monochrome printer.
•
Copying
If the paper type is set to
Plain
Paper
, you can make copies in
monochrome.
•
Faxing
If the paper type is set to
Plain
Paper
, the machine will receive and
print the faxes in monochrome.
Replace the ink cartridges.
See
Related Information
:
Replace the Ink
Cartridges
.
Although the Cause column lists options
for using the machine after this error
appears, you may not be able to use the
machine until you replace the ink
cartridge(s) under the following
conditions:
•
If you unplug the machine or remove
the ink cartridge.
•
If you select the
Slow Drying Paper
option on the machine or in the printer
driver.
BT Call Sign On
BT Call Sign is set to On. You cannot
change the Receive Mode from Manual to
another mode.
Set BT Call Sign to Off.
See
Related Information
:
Enable the
Machine to Work with BT Call Sign (with
Your External Telephone only)
.
Cannot Detect
You installed a new ink cartridge too
quickly and the machine did not detect it.
Take out the new ink cartridge and
reinstall it slowly and firmly until it locks
into place.
See
Related Information
:
Replace the Ink
Cartridges
.
An ink cartridge is not installed correctly.
A used ink cartridge was reinstalled.
Remove the used ink cartridge and install
a new one.
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Summary of Contents for MFC-J2330DW
Page 12: ... Features Tables 3 7 93 4 mm Touch Panel models 5 ...
Page 25: ... Use the A3 Copy Shortcuts Error and Maintenance Messages 18 ...
Page 27: ...Related Information Touchscreen LCD Overview 20 ...
Page 30: ... Touchscreen LCD Overview Check the Ink Volume 23 ...
Page 32: ...Related Information Introduction to Your Brother Machine 25 ...
Page 37: ...Home Paper Handling Paper Handling Load Paper Load Documents 30 ...
Page 44: ... Choose the Right Print Media Change the Paper Size and Paper Type 37 ...
Page 173: ...Related Information Set up a Scan to Network Profile 166 ...
Page 189: ...Related Information Scan Using the Scan Button on Your Brother Machine 182 ...
Page 253: ... TWAIN Driver Settings Macintosh 246 ...
Page 278: ... Important Note 271 ...
Page 291: ...Related Information Send a Fax Fax Options 284 ...
Page 297: ... Set up Groups for Broadcasting Enter Text on Your Brother Machine 290 ...
Page 311: ... Telephone and Fax problems 304 ...
Page 326: ...Related Information Memory Receive Options 319 ...
Page 348: ...Related Information Store Fax Numbers 341 ...
Page 350: ... Store Address Book Numbers 343 ...
Page 375: ... Set the Machine to Power Off Automatically 368 ...
Page 376: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Macintosh 369 ...
Page 431: ... Wi Fi Direct Network Configuration Overview 424 ...
Page 440: ...Related Information Configure Your Brother Machine for Email or I Fax 433 ...
Page 526: ...Related Information Set Up Brother Web Connect 519 ...
Page 530: ...Related Information Set Up Brother Web Connect 523 ...
Page 565: ...4 Press OK The machine scans the document Related Information NotePrint and NoteScan 558 ...
Page 675: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 668 ...
Page 691: ... Clean the Print Head from Your Brother Machine 684 ...
Page 814: ...UK Version 0 ...