Error Message
Cause
Action
Cover is Open.
The scanner cover is not locked in the
closed position.
Make sure the interface cable (if used)
has been guided correctly through the
cable channel and out the back of the
machine.
The ink cartridge cover is not locked in the
closed position.
Firmly close the ink cartridge cover until it
locks into place.
Data Remaining
Print data is left in the machine's memory. Press
Stop/Exit
. The machine will cancel
the job and clear it from the memory. Try
to print again.
Disconnected
The other person or other person's fax
machine stopped the call.
Try to send or receive again.
If calls are stopped repeatedly and you
are using a VoIP (Voice over IP) system,
try changing the Compatibility to Basic (for
VoIP).
See
Related Information
:
Telephone Line
Interference/VoIP
.
Document Jam
The document was not inserted or fed
correctly, or the document scanned from
the ADF was too long.
Remove the jammed document, and then
press
Stop/Exit
. Set the document in the
ADF correctly.
See
Related Information
:
Load
Documents in the Automatic Document
Feeder (ADF)
.
See
Related Information
:
Document
Jams
.
DR Mode in Use
The machine is in Distinctive Ring mode.
You cannot change the Receive Mode
from Manual to another mode.
Set Distinctive Ring to Off.
See
Related Information
:
Turn off
Distinctive Ring
.
High Temperature
The room temperature is too high.
After cooling the room, allow the machine
to cool down to room temperature. Try
again when the machine has cooled
down.
Ink Absorber Full
The ink absorber box is full. These
components are periodic maintenance
items that may require replacement after
a period of time to ensure optimum
performance from your Brother machine.
Because these components are periodic
maintenance items, the replacement is
not covered under the warranty. The need
to replace these items and the time period
before replacement is dependent on the
number of purges and flushes required to
clean the ink system. These boxes
acquire amounts of ink during the different
purging and flushing operations. The
number of times a machine purges and
flushes for cleaning varies depending on
different situations. For example,
frequently powering the machine on and
off will cause numerous cleaning cycles
since the machine automatically cleans
upon power up. The use of non-Brother
ink may cause frequent cleanings
because non-Brother ink could cause
poor print quality which is resolved by
cleaning. The more cleaning the machine
requires, the faster these boxes will fill up.
The ink absorber box must be replaced.
Call Brother Customer Service or a
Brother Authorized Service Center to
have your machine serviced.
451
Summary of Contents for MFC-J4335DW
Page 35: ...Home Paper Handling Paper Handling Load Paper Load Documents 28 ...
Page 58: ...Related Topics Load Envelopes in the Paper Tray 1 51 ...
Page 87: ...Home Print Print from Your Computer Mac Print from Your Computer Mac Print Using AirPrint 80 ...
Page 158: ... WIA Driver Settings Windows 151 ...
Page 243: ...Related Information Store Fax Numbers 236 ...
Page 275: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 268 ...
Page 285: ...Related Information Configure your PC Fax Address Book Windows 278 ...
Page 294: ...Related Information Receive Faxes Using PC FAX Receive Windows 287 ...
Page 295: ...Home Fax PC FAX PC FAX for Mac PC FAX for Mac Send a Fax Using AirPrint macOS 288 ...
Page 322: ...Related Topics Wi Fi Direct Overview Configure a Wi Fi Direct Network Manually 315 ...
Page 368: ...Home Security Use SNMPv3 Use SNMPv3 Manage Your Network Machine Securely Using SNMPv3 361 ...
Page 370: ...Related Topics Access Web Based Management 363 ...
Page 374: ...Related Topics Access Web Based Management Configure Certificates for Device Security 367 ...
Page 380: ...Related Information Configure an IPsec Template Using Web Based Management 373 ...
Page 425: ...Related Information Set Up Brother Web Connect 418 ...
Page 469: ... Paper Handling and Printing Problems Clean the Paper Pick up Rollers for Paper Tray 2 462 ...
Page 527: ...Related Topics Telephone and Fax Problems Other Problems 520 ...
Page 532: ... Clean the Print Head Using Web Based Management 525 ...
Page 542: ...Related Topics Error and Maintenance Messages Paper Handling and Printing Problems 535 ...
Page 634: ...Related Information Appendix 627 ...