118
B
If you think there is a problem with your machine, check each of the items below first and follow
the troubleshooting tips.
You can correct most problems yourself. If you need additional help, the Brother Solutions Center
offers the latest FAQs and troubleshooting tips.
Visit http://solutions.brother.com/.
Identifying the problem
B
First, check that:
The machine’s power cord is connected correctly and the machine’s power is on. If the
machine does not turn on after connecting the power cord, see
All of the protective parts have been removed.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
Touchscreen Messages
(See
Error and maintenance messages
If you did not solve the problem with the above checks, identify the problem and go to the page
suggested below.
Paper handling and Printing problems:
Telephone and Fax problems:
Copying problems:
Troubleshooting
B