Troubleshooting
149
B
1
Windows Server
®
2012 and Windows Server
®
2012 R2:
Hardware
.
2
Windows
®
XP, Windows Vista
®
, Windows Server
®
2003 and Windows Server
®
2008:
Properties
.
Other difficulties
Difficulty
Suggestions
The machine will not turn on.
Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Press and hold
down
to turn off the machine and unplug the power cord. Wait for ten
minutes, then plug in the power cord and press
to turn on the machine.
If the problem is not solved and you are using a power breaker, disconnect it to
make sure it is not the problem. Plug the machine’s power cord directly into a
different known working wall electrical socket. If there is still no power, try a
different power cable.
The machine cannot print EPS data
that includes binary with the
BR-Script3 printer driver.
(Windows
®
)
To print EPS data, do the following:
a
Windows
®
7 and Windows Server
®
2008 R2:
Click the
(
Start
) button >
Devices and Printers
.
Windows Vista
®
and Windows Server
®
2008:
Click the
(
Start
) button >
Control Panel
>
Hardware and Sound
>
Printers
.
Windows
®
XP and Windows Server
®
2003:
Click the
Start
button >
Printers and Faxes
.
Windows
®
8 and Windows Server
®
2012:
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click
Settings
>
Control Panel
. In the
Hardware and
Sound
View devices and printers
.
Windows Server
®
2012 R2:
Click
Control Panel
on the
Start
screen. In the
Hardware
group, click
View
devices and printers
.
b
Right-click the
Brother MFC-XXXX BR-Script3
icon, select
Printer
properties
c
From the
Device Settings
tab, choose
TBCP
(Tagged binary
communication protocol) in
Output Protocol
.
(Macintosh)
If your machine is connected to a computer with a USB interface, you cannot print
EPS data that includes binary. You can print the EPS data at the machine through
a network. For help installing the BR-Script3 printer driver through the network,
visit the Brother Solutions Center at http://solutions.brother.com/.