Troubleshooting
143
14
Security Software Problems
14
Checking the Operation of Network Devices
14
Problem
Solution
You did not choose to allow access
when the security alert dialog box
appeared during either the standard
installation, BRAdmin Light
installation, or when printing
If you did not choose to allow access when the security alert dialog box
appeared, the firewall function of your security software may be blocking
access. Some security software might block access without showing a security
alert dialog box. To allow access, see the instructions of your security software
or ask the manufacturer.
Incorrect port numbers are being
used for the Brother network features
The following port numbers are used for Brother network features:
BRAdmin Light
i
Port number 161 / Protocol UDP
For more information on how to open the port, see the instructions for the
security software or ask the manufacturer.
Problem
Solution
Your printer and Wi-Fi access
point/router are not turned on
Make sure you have performed all of the tasks on page 137.
I do not know my printer's network
settings, such as the IP address
Check the Printer Setting Tool (see
Your printer is not connected
correctly to the network
For PJ-773, check the Wi-Fi indicator on the printer.
: The network is correctly connected.
(flashes once every three seconds): The network is not connected
correctly, and the Wi-Fi settings must be reconfigured.