Troubleshooting
55
8
I want to reset the printer/delete the data
transferred from the computer.
To reset the printer, perform the following procedure;
1 Press and hold the (Power) button to turn the printer off.
2 Press and hold the
(Feed) button and the
(Power)
button until the POWER, STATUS and BATTERY
indicators start blinking in orange.
3 While pressing the
(Power) button, press the
(Feed)
button 3 times.
4 Release the
(Power) button and the
(Feed) button at
the same time.
All the transferred data from the computer will be deleted and
reset the printer to factory settings.
I want to cancel the current print job.
Make sure that the printer is ON, and press the
(Power)
button.
When printing via the USB cable, the
printer repeatedly pauses and then
continues printing.
Is the printer set for sequential printing?
If so, set print mode to buffered printing.
Windows
®
XP:
Open the printer properties from [
Control Panel
] - [
Printers
and Other Hardware
] - [
Printers and Faxes
] and click
[
Printing Preference
] button in the [
General
] tab. Click the
[
Other
] tab and choose the option [
After one page of data is
received
].
Windows Vista
®
:
Open printer properties from [
Control Panel
] - [
Hardware and
Sound
] - [
Printers
] and click [
Printing Preference
] button in
the [
General
] tab. Click the [
Other
] tab and choose the option
[
After one page of data is received
].)
Windows
®
7:
Open printer properties from [
Devices and Printers
],
right-clicking the printer whose settings are to be changed, and
selecting [
Printing Preference
]. Choose the option [
After one
page of data is received
].
An error occurs when the roll cannot be
fed to the beginning of the label.
If a feed error occurs, use the Custom Label Tool to assign the
correct paper settings to the printer.
The computer program should be
sending data to the printer, but the
POWER indicator does not blink green
Make sure that the USB cable is connected firmly and correctly.
Try using another USB cable.
Depending on whether you are using Bluetooth or Wi-Fi,
confirm that the (Bluetooth) indicator or the
(Wi-Fi)
indicator is lit in blue. If it is not, check the connection.
(See
Connecting the Computer and Printer
Problem
Solution
