BT BT6610, Quick Setup And User Manual

Page 1: ...ls Designed to block nuisance calls Quick Set up and User Guide Nuisance Calls Nuisance Nuisance Nuisance Nuisance Calls Calls Calls Calls Quick Set up and User Guide BT6610 Nuisance Call Blocker Digital Cordless Phone with Answering Machine ...

Page 2: ...r telephone socket To make sure you get the best range and reception from your handset avoid interference by placing the base unit away from large metal objects such as fridge freezers and microwave ovens or electronic products such as computers and TVs Answer machine handy hint Make sure the telephone is set to Answer and record and that the Ring delay is set to answer before any voicemail servic...

Page 3: ...pre installed Mains power adaptor item code 066270 2 x AAA Ni MH 750 mAh rechargeable batteries already in handset Important Only use the mains power adaptors cables and rechargeable batteries supplied in this box or this product might not work Any replacement rechargeable batteries must be of the same type BT accepts no responsibility for damage caused to your BT6610 if you use any other type of ...

Page 4: ... you position the base Putting it as high as possible can help give you the best signal IMPORTANT Don t connect the phone line to a phone socket until the handset is fully charged The base station should be plugged into the mains power socket all the time 1 Plug the mains power adaptor into the base with the cable clipped in the groove provided 2 Plug the other end of the power adaptor into the wa...

Page 5: ... battery charge completely runs out the display will show Batteries flat Please charge You must recharge the handset batteries before you can use the handset If the charge completely runs out the handset will switch off Place the handset on the base or charger to charge Quick set up guide 5 2 Activate the batteries and charge 1 Activate the batteries by pulling the plastic tab away from the bottom...

Page 6: ...time Eventually they ll need replacing For details on how to get replacement batteries call the helpline on 0800 145 6789 Hide Line cord error Please check If your screen displays this message don t worry This is normal and will continue to be displayed until you connect the phone line cord in step 4 4 After 24 hours plug the phone line cord into the phone wall socket 3 Follow the set up wizard Fo...

Page 7: ...mum of four per line including alarm sytems and digital TV boxes You can get BT ADSL micro filters from bt com shop You don t need to use microfilters if your main phone socket has two separate sockets like these 4 Set up your additional handsets multipacks only 1 For additional handsets and chargers plug the mains power adaptor into the back of the charger and plug the other end into the mains wa...

Page 8: ...ace your fingers in the groove at the bottom of the handset and lift the cover up to release it Then gently ease the batteries out 5 Go Your BT6610 is now ready for you to use For instructions on making a call go to page 22 For help personalising your phone s settings go to page 59 For instructions on using the answer machine go to page 44 ...

Page 9: ...rstly by type e g withheld or international and also by your choice of specific numbers you can store up to 100 numbers of your own choice 1 Select Menu scroll to Call Control and press Select 2 Follow the instructions to set your PIN for the first time and select OK see page 55 3 Incoming calls is displayed press Select 4 Press to highlight Block calls and press Select You now have 2 choices i To...

Page 10: ...roducthelp Alternatively call the Helpline on 0800 145 6789 Calls made from within the UK mainland network are free Mobile and international call costs may vary For more information and general advice on handling unwanted calls please go to bt com unwantedcalls Please note other products connected to the line are not compatible with this feature and will still ring For more information on Call con...

Page 11: ...3 Mute 24 Incoming speech Handsfree volume 24 Handsfree 25 Make a handsfree call 25 Answer a call handsfree 25 Switch to handsfree during a call 25 Redial 25 Voicemail 1571 26 Keypad lock 26 Turn the handset ringer on or off 27 Finding handset paging 27 Call control settings Set up Do not disturb 28 Block nuisance calls 29 The block button 30 Set Parental Controls 32 Assign VIPs 32 Change the acce...

Page 12: ...he answer machine on or off and set the answer mode 44 Outgoing messages 45 Record your own outgoing message 45 Play the current outgoing message 46 Reinstate the pre recorded outgoing message 46 Record a memo 47 Answer delay 47 Set the answer delay 48 Set the maximum message length 48 Set the message alert on or off 49 Call screening via the handset 49 Turn call screening on or off 49 Using call ...

Page 13: ...rn the alert tones on or off 59 Turn the handset tones on or off 60 Change the handset display contrast 60 Change the handset name 60 Change the call settings auto answer Autoend call Autojoin and first ring 61 Set the base ringtone melody and volume 61 Set a PBX access code 62 Change the system PIN 62 Turn Eco mode on or off 63 Reset the handset or base settings 63 Clear the handset or base user ...

Page 14: ...w text message alert on or off 74 Service centre numbers 75 Change the service centre numbers 75 Using additional handsets Registering an additional handset 76 De register a handset 77 Make an internal call between handsets 78 Transfer a call 78 Hold a 3 way call 79 Help 80 General information Safety information 87 Cleaning 88 Environmental 88 How to recycle your equipment 88 Guarantee 89 Technica...

Page 15: ...e press to scroll up through the options Contacts In idle mode press to access your stored Contacts Talk Handsfree In idle mode press to make and receive calls see page 22 In talk mode press to switch handsfree on and off see page 25 Calls Down In idle mode press to open and scroll through the Calls list see page 40 In talk mode press to decrease the incoming speech volume In menu mode press to sc...

Page 16: ... current message playing OK In idle mode press to access a highlighted event e g missed calls answer phone messages and text messages on the display R Recall R Recall for use with some BT Calling Features and when connected to a switchboard PBX Left Right In idle mode press to move left or right between the new events highlighted on the display e g missed calls answer phone messages and text messa...

Page 17: ...played On text message s received with number of messages displayed On Eco mode is on for that handset On answer machine on Off answer machine off Flashing new answer machine message Memory full displayed when the answer machine memory is full UnMute Mute Indicates when Mute is on or off On alarm is set Flashing alarm time has been reached Off alarm off The keypad is locked Handset ringer is switc...

Page 18: ...g the Left option button or press 4 Use the or button to scroll through the available sub menu options When the sub menu you want is highlighted select by pressing the Left option button or press Select the Back option if you want to return to the previous screen To exit a menu and return to the idle screen press If no buttons are pressed for 30 seconds the handset returns to the idle screen autom...

Page 19: ...ly Answer delay 2 9 rings or Time saver Call screening On or Off Auto on of On Off Remote access On off Change PIN Call Control Incoming calls Do Not Disturb On Off On Off Timed On time Off time VIP calls Allowed Not Allowed Block calls By call type By number International Withheld number No Caller ID Payphone Allowed Blocked Parentalcontrol Mobile calls International Premium rate calls All dialle...

Page 20: ...l Volume Melody 1 15 Melody 1 15 Ringer Off or Level 1 5 Alert Tones Voice message Text message On or Off Handset tones Keypad tones Confirmation Display Contrast Level 1 5 Handset name Call settings Auto answer Auto end call Auto join calls First ring On or Off Base settings Ringing Ringtone Melody 1 5 Volume Ringer Off or Level 1 5 PBX Code S Ware version Registration Register De register Handse...

Page 21: ...en you have new messages the button will flash Press once to play new messages and again to stop playback Skip During playback press once to skip back to the start of the current message Press twice to skip back to the start of the previous message Skip During playback press to skip forward to the start of the next message Light indicator Blue light on when the handset is in the base charging Flas...

Page 22: ...your connection The handset will automatically re connect to the base when you move back within range To switch the handset off 1 Press and hold until the handset turns off To switch the handset on 1 Press and hold until the handset turns on Make an external call 1 Press 2 When you hear the dial tone enter the number Preparatory dialling 1 Enter the number first If you make a mistake select Clear ...

Page 23: ...it s available or the caller s name if it matches an entry stored in your contacts list 1 To accept the call press Or To block the call and send it to the answer phone even if it is switched off press see page 30 If you have subscribed to a Caller Display Service and if the number is displayed the caller s telephone number will be added to the blocked numbers list Call Waiting If you ve got a call...

Page 24: ...earing 1 During a call select Mute by pressing the Right option button The display shows Call muted and your caller can t hear you 2 Select Unmute to return to your caller Incoming speech Handsfree volume During a call you can adjust the handset incoming speech or loudspeaker volume There are five levels The default setting is Level 3 1 Press or to increase or decrease the volume The first press w...

Page 25: ...the default setting you will need to press twice Switch to handsfree during a call 1 During a call press to put the call on the loudspeaker To switch handsfree off and return the call to the earpiece press again Redial Telephone numbers that you have called are saved in the Calls list There is not a separate redial list all calls are saved in the Calls list The Calls list holds up to 50 incoming m...

Page 26: ... access options in the Calls list on page 41 You can also save a number you ve called to your contacts delete a number you ve called or delete all numbers from the Calls list see page 43 Voicemail BT 1571 1 If you have subscribed to BT Answer 1571 you can press and hold to listen to your messages Keypad lock To lock the keypad 1 Press and hold for 2 seconds The handset gives a confirmation tone an...

Page 27: ...ging You can ring a handset to help find it 1 Press on the base All handsets registered to the base will ring and the screen will show Base searching for handsets for up to 2 minutes 2 To stop the ringing press on the base again or press on any handset If you get an incoming call or text message while you re paging a handset the incoming call or message takes priority and paging will stop If the h...

Page 28: ...u have already changed the remote access PIN when setting your remote access then you will not need to set it again Set up Do not disturb 1 Select Menu scroll to Call Control and press Select 2 Enter the access PIN and select Incoming Calls is displayed press Select 3 Do Not Disturb is highlighted press Select 4 Press or to select On Off or Timed If you select Timed you need to select the on and o...

Page 29: ...st time and select OK see page 55 3 Incoming calls is displayed press Select 4 Press to highlight Block calls and press Select You now have 2 choices i To block calls by type when By call type is highlighted press Select Select Blocked or Allowed for each of the call types by highlighting each one using and International Please note other products connected to the line are not compatible with this...

Page 30: ...wering machine for the caller to leave a message The number will be blocked and added to the blocked calls list if Caller ID is displayed If the number calls again your phone will just ring silently and the caller cannot leave another message If All dialled calls is set to Not Allowed this will take precedence over the other settings except emergency numbers 999 and 112 which can still be dialled ...

Page 31: ... Control menu and delete their number from the blocked list you will need to enter your PIN to access the blocked number list see page 55 56 2 During a call If you have already answered the call and you want to block the number press if the number is displayed in the Caller ID the display will give you the option to select Yes and the number will be added to the blocked numbers list and end the ca...

Page 32: ...Set Parental control 1 Select Menu scroll to Call Control and select Options 2 Enter the access PIN and select Press to highlight Parental Control and press Select 3 Mobile calls is highlighted press or to select Allowed or Not Allowed then press to highlight International and follow the same procedure for each option displayed and then select Save The display will show Parental control settings s...

Page 33: ...ntries will be added to your VIP list Change the access PIN 1 Select Menu scroll to Call Control and press Options 2 Enter the existing 4 digit remote access PIN Press to highlight Change PIN and press Select 3 Once you ve readtheremindermessage selectOK then enter the existing 4 digit access PIN and select OK 4 Enter the new 4 digit access PIN and select OK then enter it again when prompted and s...

Page 34: ...l You can store up to 200 entries in your list of contacts For each contact you can save a home mobile and work number Contact entries will automatically be copied to any other handsets you have registered to the base Any change made on one handset will be updated on all other handsets The handset will come with some special numbers pre stored These will include Your BT Product Helpline BT 118500 ...

Page 35: ...gh the filtered list Character map 1 1 2 a b c 2 à á â ã æ ç 3 d e f 3 è é ê ë ë 4 g h i 4 î ï ì í 5 j k l 5 6 m n o 6 ö ô ò ó õ ø ñ 7 p q r s 7 ß 8 t u v 8 ü ù ú û 9 w x y z 9 0 space 0 Changes text entry mode sentence case upper lower or numeric View dial a contact 1 From the idle screen press to open your contact list 2 Press or to scroll through and view the entries 3 To dial an entry press wh...

Page 36: ...ress to move the cursor to edit any of the numbers you have stored using Clear to delete digits and re enter any new ones then select Save The display will show Contact saved Delete selected or all contacts 1 From the idle screen press then select Options 2 Press until Delete contact is highlighted and press Select You cannot edit the special contact entries that the handset has pre programmed in ...

Page 37: ...to delete by scrolling to highlight the contact and pressing A tick will mark the contact for deletion Once all the contacts you want to delete have been marked select Options Delete selected will be highlighted select OK then select Yes to confirm Or to delete all contacts select Options and scroll to highlight Select all then select OK then Yes to confirm View the contact memory status 1 From th...

Page 38: ... dial and press Select Scroll to the speed dial location number you want 1 9 and select Save The display will show Saved as speed dial x x being the Speed dial button Dial a Speed dial entry 1 Either press and hold the Speed dial button to under which the entry you want to dial is stored Or Select Menu scroll to display Speed Dial List and press Select Scroll to highlight the entry you want then p...

Page 39: ...is highlighted press Select 4 Edit the number by selecting Clear to delete digits and then enter any new digits Select Save Saved as speed dial x will be displayed Delete a Speed dial entry 1 Select Menu scroll to display Speed Dial List and press Select 2 Press or to highlight the entry you want to delete and select Options 3 Scroll to highlight Delete and press Select 4 Delete speed dial x is di...

Page 40: ...er Display service you ll be able to see your caller s number on your handset display provided it s not withheld before you answer a call If your caller s name is stored in your contacts list and it matches the number calling you ll see the caller s name and where they are calling from i e Home Mobile or Work on the display instead If you haven t subscribed to a Caller Display service Incoming cal...

Page 41: ...ers up to 24 digits and names up to 25 characters Missed call notification If an incoming call has been missed i e not answered the missed call icon will be displayed on the idle screen with the number of missed calls displayed underneath it e g You can clear the notification by viewing the calls list on any handset registered to the base The icon will still be presented for missed calls in the ca...

Page 42: ...you want is highlighted either press or select Options scroll to Block number and press Select If you haven t set up your access PIN yet you will be prompted to follow the instructions If the access PIN has been set you will be prompted to enter the 4 digit PIN then select OK The number you selected to block is highlighted select Save Blocked number saved will be displayed Save a Calls list entry ...

Page 43: ...ht New contact and press Select Highlight the type of number then press Select Enter the contact name and select Save ii To add to an existing contact highlight Add to contact and press Select Scroll to highlight the entry you want and press Select Highlight the number type where you want to save the number Home Work or Mobile and press Select Delete an entry in or the entire Calls list 1 Press or...

Page 44: ...sages You can operate your answer machine from the handset the base see page 53 or remotely from any other Touchtone telephone see page 55 If you receive a call from a number you have stored in your Blocked calls list the caller will not be able to leave an answer phone message Using the answer machine from the handset Switch the answer machine on or off and set the answer mode 1 Select Menu Answe...

Page 45: ... If your answer machine is full you will not be able to record your outgoing message Outgoing messages The outgoing message is the message a caller first hears when the answer machine picks up their call There are two pre recorded male and female outgoing messages to choose from one that allows callers to leave a message Answer Record and one that simply answers the call Answer Only or you can rec...

Page 46: ...ed press Select 3 Press or to highlight the outgoing message mode you want Ans record or Answer only and press Select 4 Press to highlight Play message and press Select to hear the outgoing message If the current outgoing message being played is your recorded message you can delete it if you want to by selecting Delete Reinstate the pre recorded outgoing message 1 Select Menu Answer Phone is displ...

Page 47: ... display On Scroll and then use or to display either Female or Male and select Save Saved will be displayed Record a memo 1 Select Menu Answer Phone is displayed press Select 2 Press until Record memo is displayed press Select 3 Follow the voice prompt to record your memo and select Save when you ve finished 4 Your memo will be played back to you Select OK if you re happy with it or you can delete...

Page 48: ...icemail service For BT 1571 do not set the answer delay to more than 5 rings Set the answer delay 1 Select Menu Answer Phone is displayed press Select 2 Press until Settings is displayed press Select 3 Press to highlight either Ans record or Answer only and press Select 4 Answer delay is displayed use or to display the number of rings you want 2 10 rings or Time saver and select Save Saved will be...

Page 49: ... the handset When call screening is turned on and the answer machine takes a call you can listen to the caller leaving a message You can then identify the caller and decide whether to take the call in person Turn call screening on or off 1 Select Menu Answer Phone is displayed press Select 2 Press until Settings is displayed press Select 3 Press to highlight Call screening on off press Select 4 Pr...

Page 50: ...he call When the caller begins to leave a message the display will show Leaving a message underneath the callers number or name if you have added as a contact and a caller display service If you wish to listen to the message being recorded press the left option key to select Listen or if you wish to talk to the caller press to take the call Talking to the caller will stop the recording if it s sta...

Page 51: ...tton The default is private playback Unless you delete a message it s automatically saved 4 As each message is played the handset will display the number or the name if you have Caller Display and a name number match and the time and date it was received If you have any old already listened to messages these will be played after your new messages During playback you have the following options or t...

Page 52: ...ighlight either Delete message or Delete all old msgs and press Select 4 A confirmation question will be displayed select Yes to confirm deletion Save a number in the answer phone message list to your contacts 1 Select Menu Answer Phone is displayed press Select 2 View Messages will be displayed press Select Highlight the number you want to save and select Options 3 Scroll to highlight Save number...

Page 53: ...want to save the number Home Work or Mobile and press Select Send a text to a number in the answer phone message list 1 Select Menu Answer Phone is displayed press Select 2 View Messages will be displayed press Select Highlight the number you want to send to and select Options 3 Scroll to highlight Send text and press Select 4 Enter and send your text message as per the instructions detailed on pa...

Page 54: ...mode unless you have changed the mode yourself to Answer only using the handset menu You will need to delete messages before your answer machine will be able to record new ones To delete old played messages see page 52 and 55 Message playback using the base Press If you have messages they will be played new unplayed messages first followed by old played messages During playback Press to stop playb...

Page 55: ... you can operate your answer machine from any Touchtone phone even if you forget to turn on your answer machine before you go out You need to set a remote access PIN first and then you will need to turn remote access On if you want to use this feature Set the remote access PIN for the first time 1 Select Menu Answer Phone is displayed press Select 2 Press until Settings is displayed press Select 3...

Page 56: ...ss and press Select 4 Press to highlight Change PIN and press Select You will be reminded that the access PIN is used for both remote access and call control 5 Enter your old 4 digit PIN and select OK 6 Enter the new 4 digit PIN select OK then enter the new PIN again and select OK The display will show New Access PIN saved Turn remote access on or off 1 Select Menu Answer Phone is displayed press ...

Page 57: ...Saved will be displayed If you forget to switch on your answer machine 1 Call your number from another phone and let it ring After 20 rings the machine will switch on and answer your call 2 Press and enter your 4 digit remote access PIN when prompted Play back your messages as shown on page 58 in Operating your answer machine remotely If you do not choose to switch your answer machine On it will s...

Page 58: ...s and enter your 4 digit remote access PIN 3 Follow the voice prompts to To replay the current message To play all messages To delete during messages To skip back during messages To set Answer machine OFF or ON To skip forward during messages Turn Text Alert OFF or ON To play your outgoing message To record a new outgoing message To set to Answer Only or Answer Record To hear the main menu options...

Page 59: ...the text message alert is set to On the handset will beep at regular intervals when you receive a text message Handset settings Set the handset ringtone for external or internal calls and the ringer volume 1 Select Menu scroll to display Settings and press Select 2 Sounds is highlighted press Select Ringing is highlighted press Select 3 Press or to highlight the external melody you want then press...

Page 60: ...dset the handset number will be removed e g instead of saying Kitchen 1 the name would just be Kitchen To revert back to the default handset name Handset x delete all the characters and select Save Turn the handset tones on or off 1 Select Menu scroll to display Settings and press Select 2 Sounds is highlighted press Select Press to highlight Handset Tones and press Select 3 Press or to highlight ...

Page 61: ...layed visually before the handset s start to ring for the second burst of ringing Change the call settings Auto answer Auto end call Auto join and First ring 1 Select Menu scroll to display Settings and press Select 2 Press to highlight Call settings and press Select 3 Press or to highlight On or Off for Auto answer and then press to highlight On or Off for Auto end call follow the same procedure ...

Page 62: ... 2 Press to highlight Base settings and press Select 3 Press to display PBX Code and press Select 4 Enter the number you want maximum of 4 digits and select Save Change the system PIN 1 Select Menu scroll to display Settings and press Select 2 Press to highlight Change Sys PIN and press Select 3 If the current PIN is 0000 you will be prompted to enter the new 4 digit PIN then press OK Or if the cu...

Page 63: ...ent 4 digit PIN first and then select OK Then follow the prompts and enter the new 4 digit PIN 4 Enter the new 4 digit PIN again and select OK The display will show New system PIN saved Turn Eco mode on or off With Eco mode on the handset only uses the transmission power it needs to communicate with the base rather than full transmission power all the time 1 Select Menu scroll to display Settings ...

Page 64: ...lect Yes 5 Resetting handset or base settings is displayed while the reset takes place Once finished handset or base settings reset back to default is displayed Clear the handset and base user data 1 Select Menu scroll to display Settings and press Select 2 Press to highlight Reset and press Select 3 Press to highlight Clear user data and press Select 4 If the current system PIN is not 0000 you wi...

Page 65: ...ler Display service the time and month will be set when you receive your first call but you will still need to set the year Set the time and date 1 Select Menu scroll to display Clock Alarm and press Select 2 Press to highlight Time and date and press Select 3 Use the keypad to enter the digits for the time 4 Press then or to select AM or PM then press again and enter the date Select Save Set the ...

Page 66: ...t 2 Alarm is highlighted press Select 3 Press or to display the alarm frequency you want Off On once On daily Mon to Fri or Sat Sun then press and enter the alarm time you will also need to select AM or PM if you have set 12 hour format then press and to select the melody you want Select Save Stopping the alarm when it goes off When the alarm goes off the selected melody will play at an ascending ...

Page 67: ...ted or calls only to be diverted when the line is busy or only calls that are not answered You can easily access a number of BT Calling Features using the Calling Features menu Pre stored numbers in the Calling Features menu Call Diversion Ringback Call Waiting Using Call Diversion set up cancel or check status 1 Select Menu scroll to display Calling Features and press Select 2 Call Diversion is h...

Page 68: ...eep in the handset earpiece If you ve subscribed to Caller Display the display will show the caller s details as well Cancel Ringback 1 Select Menu scroll to display Calling Features and press Select 2 Press to highlight Cancel Ringback press Select 3 The service will be called and the display will show Cancelling Follow the spoken instructions or listen for confirmation status Using Call Waiting ...

Page 69: ...dset are synchronised across all registered handsets Draft messages remain local to each handset Register to the text messaging service You need to regsister for the text messaging service under the text messages menu to use this feature You can register following these instructions 1 Select Menu scroll to display Text messages and press Select IMPORTANT You must subscribe to your network provider...

Page 70: ...highlighted press Select Re register to receive text messages is displayed select Send A text message containing the word Register will be sent to the number 00000 and you will receive a confirmation message in return Send a text message 1 Select Menu scroll to display Text messages and press Select 2 Write message is highlighted press Select 3 Use the keypad to enter your message 4 Select Options...

Page 71: ... message scroll to highlight Delete message and press Select Delete message will be displayed select Yes Receiving text messages When you receive a text message the new message alert will sound unless you ve turned the alert off or you are using another audio feature like playing answer phone messages and the new message alert screen will be presented for 4 seconds over the idle screen The total n...

Page 72: ...s you can use or to scroll through the message if necessary 3 You can then press Back to return to the message list to read other messages or select Options and scroll or to highlight one of the following Delete message Press Select Delete message will be displayed select Yes or No to cancel Reply Press Select Enter your message using the keypad then select Options Send to will be highlighted pres...

Page 73: ...elect Scroll to highlight the entry you want and press Select Highlight the number type where you want to save the number Home Work or Mobile and press Select Delete msgs Press Select You now have two options i To select certain messages to delete you need to highlight each message in turn and press OK to select the message for deletion a in the box indicates it has been selected then select Optio...

Page 74: ... Press to highlight either Inbox Drafts or Sent folder then press Select 3 A list of the messages will be displayed press or to scroll through the list You can press OK to read a highlighted message or select Options to access the list of menu options Edit a template 1 Select Menu scroll to display Text messages and press Select 2 Press until Templates is highlighted press Select 3 Press to highli...

Page 75: ... the send or receive service centre numbers you will need to re enter them in order for your text service to work The send and receive centre numbers are pre populated for BT s PSTN text message service but you can change them to another service if you want to BT s text message send service number is 1470P17094009 and the receive service number is 0800587529 Change the service centre numbers 1 Sel...

Page 76: ...t before you can register the new one If you ve bought a BT6610 multiple pack any additional handsets come pre registered to the base However if you purchase an additional handset separately you must register it to your BT6610 base before it can be used Register an additional handset 1 Select Menu scroll to display Settings and press Select 2 Press to highlight Registration and press Select 3 Regi...

Page 77: ...other types of handset will only provide limited compatibility i e you may only be able to make and receive calls on the additional handset De register a handset 1 Select Menu scroll to display Settings and press Select 2 Press to highlight Registration and press Select 3 Press to highlight De register handset and press Select 4 Press or to highlight the handset you wish to de register and press S...

Page 78: ...e on your display and you will be returned to your external caller Make an internal call between handsets If you have more than one handset registered to the base you can make internal calls between two handsets 1 Press then press to scroll through and display the handset you want to call then press 2 The receiving handset will ring and your handset name will be presented on the screen To answer t...

Page 79: ...old a 3 way call between 2 internal handsets and 1 external caller Once the 3 way call is in progress other handsets registered to the base can join the call by pressing 1 During a call select Options Multi call is highlighted press Select 2 Either enter the number you want to call or press and scroll to the number you want or the internal handset you want and then press to call When the second ca...

Page 80: ...ay need recharging Check that product call barring is not active see Parental control on page 32 Has there been a power cut If so place the handset back on the base for ten seconds and try again If it still doesn t work disconnect the batteries and mains power for ten minutes then reconnect and try again You have a dial tone but the phone won t dial out If you re connected to a switchboard check w...

Page 81: ...charge You hear the busy tone when you press Make sure the handset is in range of the base Another handset registered to your BT6610 base may be on the line and Auto Join is switched off please see page 61 Answering machine doesn t record any messages The memory may be full Play and delete old messages pages 50 51 and 54 55 Answering machine messages have the wrong date and time Have you set the d...

Page 82: ...T6610 base and your BT6610 handset can only be registered to one base Check that you ve not exceeded the limits Check that you ve entered the correct system PIN number default PIN 0000 Check that you re at least one metre away from other electrical equipment to avoid interference when registering Base unit does not ring but the lights are on Have you connected the telephone line correctly Do Not D...

Page 83: ...00 145 6789 or go to bt com producthelp General sales enquiries BT Residential lines call 150 BT Business lines call 152 For non BT line customers call 0800 800 150 residential or 0800 800 152 business Additional handsets available to purchase from the Helpdesk on 0800 145 6789 Billing enquiries Please see the phone number shown on your BT bill Possible problems with text messaging Text messages c...

Page 84: ...ithhold your number If you normally withhold your number the 1470 prefix presents your number for you Cannot receive text You will not be able to receive text messages until you have first sent a message The first message sent registers you with the text service More than one text messaging product is plugged into the line Either remove the other text SMS enabled products or see on page 85 I want ...

Page 85: ... line delivery of text messages becomes unreliable causing the text to be delivered as a normal telephone call which when answered will be an electronic Text to Speech message To overcome this problem you must keep one of the products as it is with the default Send Receive ending in a 9 but for the second and subsequent products you must change the final digit of the Service Centre numbers from th...

Page 86: ...en text messages from number 0845 6021111 This may be due to your line being de registered at the text service centre Please see page 69 and repeat instructions to register to receive and send text messages Further help and advice for text queries on BT lines BT Residential customers call 151 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on t...

Page 87: ... your guarantee and may damage the phone The item code for the base mains power supply is 066270 If you ve bought a multiple pack the item code for the charger mains power supply is 066270 Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available from the BT6610 Helpline on 0800 145 6789 Don t open the handset except to replace the handset batteries or the ba...

Page 88: ...ed by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm How to recycle your equipment The symbol shown here and on the product means that the product is classed as electrical or electronic equipment so DO NOT put it in your normal rubbish bin It s all part of the Waste Electrical and Electronic Equipment WEEE Directive to recycle products...

Page 89: ...statutory rights Within the 12 month guarantee period Prior to returning your product please read the Help section beginning on page 80 or contact the BT6610 Helpline on 0800 145 6789 Additional answers to frequently asked questions are available from bt com producthelp In the unlikely event of a defect occurring the helpdesk will issue a Fault Reference Authorisation FRA number and instructions f...

Page 90: ...r switchboard Service Provider Recall R Recall is used when connected to certain switchboards PBXs and some BT Calling Features or those services available via your network provider The BT6610 supports time break recall but not earth loop recall R TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies wi...

Page 91: ...ewgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Designed by The Art Design Partnership Available in other formats including braille large print or audio CD If you would like a copy please call 0800 145 6789 Calls made from within the UK mainland network are free Mobile and international call costs may vary BT6610 12 15 Issue 1 For a Better Future We re always lookin...