BT DB-T2200, User Manual

Page 1: ...TV user guide ...

Page 2: ...ng live TV 8 Searching for programmes 9 On Demand 10 BT TV app 11 Where to start 12 Help with set up 13 Help with Freeview 13 Help with extra channels 14 How to control your TV using your BT TV remote 15 Get to know your TV Box 16 Parental Controls and PINs 17 Accessibility tools 18 Here s what s in this guide Need some help 1 Hello ...

Page 3: ...work your TV using your BT TV remote see page 15 Grab your remote and get going Switch your box on or off To find out how to also control your TV using your remote have a look at page 15 Meet your new best friend your BT TV remote control Use it to wander around see the sights pick what you d like to watch 2 Grab your remote and get going ...

Page 4: ...ogramme For when you want more information about the show Pause live TV You can pause rewind and fast forward live TV so you never miss a thing See page 8 Record This button won t work as this box doesn t have a record function Your super smart search tool Use this to search across all TV and on demand players See page 9 Open the TV guide See what s on and scroll back to catch programmes you might...

Page 5: ...ress on your remote Use the and arrow keys and to find your way around Press Back to go back a step or to exit The preview bar Below each menu item is a handy row of shortcuts For example when Guide is highlighted you ll see what s on TV now You can then find and jump straight to a channel Press to get to this row Then use and and to pick a shortcut 4 The main menu ...

Page 6: ...your channels and on demand players See page 9 Settings Where you can manage your box settings Guide See what s on set recordings and catch up on programmes from the last seven days See page 6 Players Apps Find all the on demand players and apps like BBC iPlayer See page 10 BT Player Explore the BT Player to watch a huge library of on demand entertainment sport films music and kids shows See page ...

Page 7: ... the schedule The selected programme is highlighted Press when selecting a programme that s on now to jump to that channel a past programme which has the icon to play that programme on demand this will open a player like BBC iPlayer and play the programme a future programme to set a reminder Press to get back to live TV Reminders In the Guide find the programme you want to be reminded about Then p...

Page 8: ...you are press to jump straight back to now in the Guide Edit channels Press on your remote to choose which channels you want shown or hidden Change day Press and to skip backwards and forwards by 24 hours Change page Press P and P to move quickly through the channels a page at a time The Guide Filter channels by category Press on your remote and scroll left or right to choose the category you want...

Page 9: ... live TV at any time by pressing If you change channel while pausing you ll lose your paused position Where are you When you pause live TV you can see when your pause started where you are now and the programme start and end times Press to rewind Keep pressing it to change the rewind speed To start watching again press To skip back 15 seconds press Press to fast forward You can only do this when y...

Page 10: ...me from the On Demand search results it will launch a player like BBC iPlayer To return to live TV at any time press Search tips Press on your remote control to enter a space Press to delete the last letter you entered Press to see all results that match your search Press to clear your search and start another Breaking Bad On Demand 9 Bre SUBSCR Breaking Bad SUBSCRIPTION Breaking Bad SUBSCRIPTION ...

Page 11: ...s section The BT Player is the place to go to watch buy or rent the latest blockbuster movies and most talked about TV shows Press and choose Players Apps To return to live TV at any time press With on demand services you can watch what you like whenever you like Britbox Player coming soon 10 On Demand ...

Page 12: ... You can start watching something on your TV stop it and pick up where you left off on your mobile or tablet We call that our Continue Watching feature Here s what else you can do with the app Watch all your live BT TV subscription channels Watch your BT TV shows via on demand catch up Download films and TV that you ve bought to watch offline Who can use the BT TV app If you ve got BT TV you re in...

Page 13: ...16 Parental Controls and PINs 17 Accessibility tools 18 Where to start Take a look at bt com help tv Or chat with us online any time between 7am and 11pm at bt com chat If you need to talk to us give us a ring between 8am and 9pm on 0800 111 4567 We re usually less busy between 12pm and 6 30pm You can report a fault at bt com faults Need some help 12 Need some help ...

Page 14: ...ine adaptors Try connecting your Hub directly to your BT TV box using an Ethernet cable If they re both in the same room the ten metre cable that came with your BT TV box should be long enough If it isn t or they re in different rooms use a longer Ethernet cable or try your Mini Connectors again For more help on this take a look at bt com help tv Can t see the welcome screen or the screen says No ...

Page 15: ... on demand programme If that doesn t work check the connection to your Hub If your broadband isn t working on other devices get in touch to let us know 3 If you re able to watch other on demand programmes you ll need to check that the box software is up to date by going to Settings then Software Information and then Update Software 4 If that doesn t work switch your Hub off at the power and then b...

Page 16: ...ur TV turns off The blue light will blink while it turns off 4 When your TV turns off let go of and press it again your TV should turn back on Next try Vol Vol For some TV brands you need to press instead of So if it s not working try this step again but press 5 If the volume control works press And that s it If it doesn t work start again from Step 3 Using your remote to switch to another device ...

Page 17: ...Connects to your Hub for a broadband connection Power Connects to the mains power using the supplied cable The lights The lights on the top of your box show you what it s doing Red Energy Saver Purple Always ready standby gives a faster start up Or change to Smart Standby in Settings Blue On 16 Need some help ...

Page 18: ...ll be asked for the answer to if you forget your PIN Can t remember your Parental Control PIN and security question You ll need to reset the box To find out how pop over to bt com help resettv Payment PIN When you set up your box you ll be asked to set a Payment PIN To turn this PIN on or off go to the BT Player then choose Settings and PIN Settings If you forget your Payment PIN call the BT helpd...

Page 19: ...ve pressed a key or not turn on Audio feedback so there s a beep on the TV every time you press a key on the remote Partially sighted and blind viewers might find it makes navigation easier Menus difficult to read Switch on the high contrast colour scheme If you find the menus difficult to read there s a high contrast colour scheme you can use instead It has white text on black and the menu option...

Page 20: ...tons to move around the screen Press again to return the text to its original size Grid 3 Software Software available for Windows PC s and tablets You can use it to control your BT TV box without a remote or keyboard It allows you to control with touch switch eye gaze and pointing devices You can find out more about this at support youview com and thinksmartbox com Using your keyboard as a remote ...

Page 21: ... supply adaptor from moisture and dust Don t put your BT TV box Model DB T2200 or the power supply adaptor on soft furnishings carpets delicate surfaces including antique or veneered wood or temperature sensitive surfaces to avoid alteration of colour or cause damage to the surface Position your BT TV box Model DB T2200 and all parts including power supply adaptor away from heat and sun e g away f...

Page 22: ...Warranty We guarantee your TV box for 12 months from the date you bought it Subject to the terms listed below the guarantee covers the replacement of the TV box or any of its components other than batteries if we find any are faulty below standard not put together well or put together using unsuitable materials Replacement is at our discretion If your TV box is over 28 days old from the date you b...

Page 23: ...Please go to bt com mediatypes or call 0800 800 150 Offices worldwide British Telecommunications plc 2020 We re registered in England at 81 Newgate Street London EC1A 7AJ UK company number 1800000 See our terms and conditions at bt com terms Item code 080871 V8 April 2020 ...