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Caller information not available

With some incoming calls the telephone number
of the caller is not available and cannot therefore
be displayed on your Easicom

T V3

.

In this case, your Easicom

T V3

provides you with

some explanatory information about the type of
call you have received. This comes in the form
of a text message and will be one of the following.

WITHHELD

The caller has stopped their number from 
being sent.

INTERNATIONAL

The call received was from outside the UK.

UNAVAILABLE

The caller’s exchange/network does not offer 
a Caller Display Service.

OPERATOR

The call has come via the operator.

PAYPHONE

The caller is ringing from a payphone.

RINGBACK

The exchange is ringing to let you know that 
a previously engaged number is free.

If your Easicom

T V3

does not recognise the

information contained within the caller display
message, it will show 

INVALID DATA

rather

than a message that may contain errors. It does
not mean that there is a fault with your Caller
Display service or your Easicom

T V3

.

When the Calls List is full

Each time a new call is received, details of the
oldest call are automatically deleted.

USING

Directory

Your Easicom

T V3

lets you store up to 100 entries

each containing a name, address, two phone
numbers and e-mail address.

Once you have stored a name and number in
the Directory, every time you receive a call from
that number, the name of the person calling will
be displayed. 

You can add new details to the directory at any
time or copy a number directly from the Calls
List or an e-mail address directly from a stored
message.

Directory entries are stored in alphabetical order.

Priority calls

When storing an entry in the directory, you can
choose to allocate Priority status to mark it out
as a special caller. 

When a Priority caller rings, the Calls light on
the set top box flashes rapidly and the word

PRIORITY

appears above the callers name. 

Once you have received a Priority call, you can
access your Calls List to see when they called. 
A Priority call is stored in the Calls List and in
the Directory highlighted in red.

1 of 1   Directory

William Smith

New Edit 

Delete

Summary of Contents for EASICOM TV3

Page 1: ...ide E mail and caller display on your TV screen eas i comTV3 No subscription to e mail service provider required Caller Display features require subscription to your network s caller display service Easicom TV3 u g 27 7 00 5 13 pm Page 1 ...

Page 2: ...write a letter Printing requires an optional printer Press again to exit See page 26 E mail Lets you access e mail folders to send and receive your mail Press again to exit See page 17 Camera Press and hold to switch the camera picture on Press and hold again to switch the camera off Optional extra see page 34 Colour buttons Used to select options from the on screen display Arrows Lets you move th...

Page 3: ...V Scart Connects your EasicomTV3 to your TV via the Scart cable supplied Line socket Connects your EasicomTV3 to your telephone line wall socket Telephone socket Lets you plug in a telephone Printer Lets you connect a compatible printer See page 35 TV3 On Line E mail Calls E mail Lights up when you have new e mail stored in your EasicomTV3 Calls Lights up when you have new calls Flashes to indicat...

Page 4: ...es and passwords 11 Set up your Internet Service Provider ISP 12 Safety instructions 16 Using your EasicomTV3 17 E mail 17 E mail etiquette 25 Letters 26 Calls 28 Directory 30 Additional features 33 Camera monitoring system 33 Adding a printer 34 Maintenance 35 Help and advice 36 Technical information 40 Index 41 ...

Page 5: ... Infra red connection means no wires between your set top box and keyboard Fast to use Hotkeys let you jump between each of the functions Set up Directory E mail Calls Letters and send receive at the touch of a key Caller display Lets you see who is calling from the comfort of your armchair When you have been away from your phone the Calls List lets you see details of up to the last 100 calls rece...

Page 6: ... proof of purchase is required so please keep your receipt INTRODUCTION When you have unpacked your EasicomTV3 you should have EasicomTV3 Set Top Box EasicomTV3 Remote Control Keyboard Batteries for the Keyboard Scart lead for connecting to your television Power supply cable with attached transformer plug 7 5m telephone line cord ...

Page 7: ...der For BT s Caller Display service call BT on 0800 800 150 It has been designed to sit neatly on top of your television You can also place it below or next to the set as long as the front of the box is facing forwards and is not obscured from where you would normally sit with the keyboard This ensures the remote control infra red link will work properly Ensure that the set top box is close enough...

Page 8: ...y a separate modulator Call the EasicomTV3 Helpline on 08457 573464 for advice Aux Scart TV Scart Camera Audio in Camera Video in 12v DC Plug the other end into the telephone line wall socket Telephone extension socket BT have provided an extra long telephone cable to reduce the need of fitting an extension socket However if you do not have a telephone socket within reach you will need to have an ...

Page 9: ...dby when not in use This ensures you can view the caller information and menus at all times If you have any problems viewing caller information on screen please refer to the Help section page 37 7 Connect a telephone optional If your television is already connected to another piece of equipment via the Scart sockets you can connect to that equipment through your EasicomTV3 set top box as shown Plu...

Page 10: ... a product to your individual requirements However BT have already pre configured most settings for typical use The various options are explained in more detail below 9 Set up options Press keys in the order shown The text should be displayed centrally on your TV screen as shown above If the text is not central you can change the position of the text by holding down the SHIFT key and using the 4 a...

Page 11: ...f your TV does not have a SCART socket you can buy a modulator which will enable you to connect your EasicomTV3 For details of your nearest stockist call BT on the Easicom Helpline 0845 757 3464 Only if you are not using a SCART cable should you highlight the RF cable option Volume A loudspeaker in the EasicomTV3 allows you to hear it dialling your e mail service provider Set volume to Low Medium ...

Page 12: ...th Freeserve This POP 3 user name will then form part of your e mail address If your POP 3 user name is smith freeserve co uk then your e mail address becomes your name smith freeserve co uk The Freeserve registration desk will help you with this POP 3 PASSWORD Once you have agreed your POP 3 user name with your Freeserve Operator you will then be asked to select a POP 3 password You will not have...

Page 13: ...d displayed You can now add further names Enter Display shows Set Up screen USERS Display shows all current user names NEW USER Type in the name of the user If you make a mistake press the BACKSPACE key to delete the character The cursor moves to PASSWORD Enter a password to prevent anyone else reading your e mail You will have to type this each time you want to access your e mail folder For no pa...

Page 14: ...your e mail number Set up 䊴 䊴 䊴 䊴 Mute Dialling Lets you hear the dialling and connection tones Highlight OFF to hear the tones or ON for silent dialling SAVE To confirm the settings Screen displays INTERNET SETTINGS and Mail Accounts options To Set up your individual E mail address Existing Freeserve customers will already have their account details Example account details are POP3 user name smit...

Page 15: ... the Freeserve Operator here Enter Enter 䊴 䊴 SETTING UP Before you call It is essential that you read the Terms Conditions that apply to using the Freeserve e mail service BEFORE you register These can be found in an e mail that has been pre loaded onto your EasicomTV3 To read this e mail press the following keys Your password You can choose whatever name you like to go before freeserve co uk most...

Page 16: ...now look something like john smith freeserve co uk This is the e mail address that will be sent out with any mail that you send and allows people to send you a reply Optional settings Save copy of mails sent Keeps a copy of each e mail you send in the memory Please note that the memory holds a maximum of 100 e mail messages or letters If the memory becomes full all users you will need to delete st...

Page 17: ...Please allow adequate ventilation around it Safety instructions Warning Use only approved batteries 3 x AA alkaline batteries to power the keyboard Do not try to use any other power supply or you may permanently damage your EasicomTV3 There is a slight chance that your EasicomTV3 could be damaged by an electrical storm We recommend that you unplug it from the mains power and telephone line socket ...

Page 18: ...the users To highlight your user name E mail 17 Using your EasicomTV3 On screen display E mail To write an e mail message KEYPAD Type your password Screen shows INBOX and will show a list of all the e mails you have received NEW To display the heading for your e mail MESSAGE KEYPAD Type your e mail message Enter Enter 䊴 䊴 䊴 䊴 䊴 䊴 䊴 䊴 Shift Using the keypad To move the cursor to the place where you...

Page 19: ...money on the cost of the call If you want you can now compose a NEW MESSAGE e mail to another person To enter an e mail address not stored in the directory When the header of your e mail is displayed KEYPAD Type the full e mail address of the person you want When you have finished writing your e mail SEND Your spelling is checked automatically TO OUTBOX if switched on If you have made a spelling m...

Page 20: ... OR KEYPAD Type your message entering the e mail address and subject SAVE Your e mail is checked for spelling When the spell check is complete the e mail is saved in the Draft folder Tab Aux Enter Enter E mail To save unfinished e mail messages in the draft folder To send e mail messages from the outbox When you have e mails stored in the Outbox and are ready to send them You can do this at any ti...

Page 21: ...xit the e mail function if this has been selected in the Mail set up screen Enter Enter Enter E mail To delete from your draft outbox and sent e mail folders To edit and send an e mail from the draft folder The user list is displayed To highlight the user name you want KEYPAD Type in the password The INBOX screen is displayed FOLDERS To open the FOLDERS options DRAFT To open the DRAFT folder The l...

Page 22: ...DERS DELETED To display e mail selected for deletion You can now choose between DELETE which permanently deletes the highlighted e mail DELETE ALL and RESTORE which restores the highlighted e mail to the folder it came from The deleted folder You can search your entire personal e mail section by giving the search engine a key word or phrase to look for This feature is only available within the E m...

Page 23: ...up To change your user name You can change the password associated with a name in your EasicomTV3 s user list Screen shows SET UP USERS Screen shows user list To highlight the user name for whom you want to change the password CHANGE Change password PASSWORD Screen shows OLD PASSWORD NEW PASSWORD CONFIRM PASSWORD Enter the passwords as required SAVE The new password is saved If you make a mistake ...

Page 24: ...ge The bottom of the screen gives you the date and time the e mail was received and the size of the message To read the highlighted e mail Enter 䊴 䊴 To receive new e mail messages simply press the SEND RECEIVE button at any time The product will connect to the telephone line and receive any new e mails When you have been on line and checked for e mail the E mail light will light up Whenever your E...

Page 25: ...your e mail has been received or sent the on line light goes out TV AV To switch to the TV channel while receiving e mails You can look to see if you have new mail at any time The screen shows DIALLING SERVICE PROVIDER CANCEL To stop dialling Send Receive To dial up and check for new e mail When you have read a received e mail you can forward it to other people While the e mail message is on scree...

Page 26: ...set 8 O Wide eyed shouting I m even more upset 8 Mad wide eyed shouting Now I m really angry 1 1 Asleep Zzzzzz Using smilies There are generally agreed guidelines for using e mail and some of the most important are listed here Always fill out the subject line on your message to help recipients decide when and whether to read your message Pause before you send an e mail you might later regret Don t...

Page 27: ...a screen at a time 26 To write a new letter Screen shows the list of users To choose your user name Screen shows PLEASE ENTER PASSWORD If you have a password KEYPAD use the keypad to enter it Screen shows LETTERS NEW You now have the option of choosing a LETTER for a more formal layout or NOTEPAD for an informal layout LETTER For the Formal layout NOTEPAD For the Notepad layout ARROWS To move the ...

Page 28: ...ASE ENTER PASSWORD If you have a password KEYPAD use the keypad to enter it Screen lists your saved letters by subject and date To highlight the letter you want to delete DELETE To delete the letter YES Screen shows DELETING ENTRY and then any letters remaining in your list Enter Enter Letters Choice of layouts When you want to write a letter your EasicomTV3 gives you a choice of layout formats to...

Page 29: ...irectory the name is also displayed Details of incoming calls will automatically disappear from your screen after 10 seconds and the information is stored in the Calls List If you want to remove the information from your screen immediately The number disappears from the screen but the information is recorded in the Calls List Delete To remove a displayed number from your screen The information is ...

Page 30: ...irectory the display also shows the name If the caller is tagged as a Priority their name is shown highlighted in red Highlighted call in yellow Phone number when a name is displayed Priority caller in red Time and date of call highlighted by cursor To display the Calls List The Calls List is displayed showing your most recent calls first To scroll through the Calls List As each call is highlighte...

Page 31: ...lt with your Caller Display service or your EasicomTV3 When the Calls List is full Each time a new call is received details of the oldest call are automatically deleted USING Directory Your EasicomTV3 lets you store up to 100 entries each containing a name address two phone numbers and e mail address Once you have stored a name and number in the Directory every time you receive a call from that nu...

Page 32: ... 1 of 3 Directory Ann Dad Mobile DEREK New Edit Delete Priority caller highlighted in red 䊴 䊴 䊴 䊴 USING If there is a power failure all data stored on your EasicomTV3 is saved To change an entry in the directory Screen shows DIRECTORY and any entered names in alphabetical order Highlight the entry you want to change EDIT The entry is displayed KEYPAD Enter the new details you want Press the ARROW ...

Page 33: ...s until the one you want is highlighted Hold down the shift key while pressing to scroll one screen at a time ENTER To display the full entry details or KEYPAD Enter the first letter of the name you want to display the entries starting with that letter or closest to that letter Directory 䊴 䊴 䊴 䊴 䊴 䊴 Shift USING PLEASE NOTE You cannot add a number from the Calls List if it has already been entered ...

Page 34: ...Camera Monitoring System Follow the instructions provided with your camera monitoring system to set the camera where you wish it to be eg at your front door Run the cables back to the EasicomTV3 set top box ensuring they are fastly secured and do not cause an obstruction Connect the Camera Monitoring System to the EasicomTV3 Connect the Audio output from your camera into the CAMERA AUDIO IN port a...

Page 35: ...hown in your printer manufacturer s user guide To print an e mail or letter Display the e mail or letter you want to print on screen To print a copy Print Adding a printer EasicomTV3 enables you to compose and edit letters on screen and print them out via an attached printer Screen shows SET UP PRINTER Select the printer you want from the list displayed If you already have a printer that is differ...

Page 36: ...ace them immediately with new AA Alkaline batteries as soon as they run out There are no customer replaceable parts on the EasicomTV3 except for the batteries in the keyboard Clean the outside of the EasicomTV3 and remote control with damp not wet cloth or anti static wipe CAMERA ...

Page 37: ... AUX socket of your EasicomTV3 video satellite etc is set to STANDBY when not in use Ensure that EasicomTV3 is connected to Scart connector 1 on your TV Cable your EasicomTV3 TV and Video Recorder with Scart cables according to steps 5 or 6 on page 7 or 8 of this User Guide Select the AV input on your TV Always change TV channels via the Video Recorder Remote Controller Press and hold Camera key f...

Page 38: ... when the Scart connector is activated This is because the caller may not want you to know who is calling or perhaps because the call has come from a private company that does not deliver Caller Display This is a function of the Scart switching and is quite normal Enter the person s name in your Directory see page 31 Ensure that the front of the EasicomTV3 has nothing obscuring it Replace batterie...

Page 39: ...stored in the memory You have set the EasicomTV3 to save all messages on the mail server Each e mail letter is limited to about 4 000 characters When you have reached this limit TV3 cannot accept anymore keystrokes The Internet Service Provider phone line is busy Easicom TV3 is not connected to the phone line If this occurs on a frequent basis contact your telephone Service Provider for assistance...

Page 40: ...ith the opened envelope symbol to show that they have been accessed Cannot communicate with ISP Unable to send message or Unable to receive message Incorrect POP3 user name password Faulty phone line The mail servers in the network are busy Temporary fault in the netowrk Incorrect information in the e mail setup menu If other telephones in your house are not working report the fault to your teleph...

Page 41: ...ART Camera video and audio sockets Phono Power Supply 12v DC 300mA Infra Red Controller batteries 3 X AA alkaline Video Levels 1Volt p p 75 Ohms Weight 400 grams Set Top Box Telephone line cord 7 5 metres Scart Cable 1 2 metres Dimensions 260 L x 100 D x 40 H mm Set Top Box Printer socket 25 way parallel printer port TECHNICAL ...

Page 42: ...9 E mail check for new e mail 24 delete draft outbox or sent folders 20 delete a read e mail 24 edit e mail 20 enter names of other users 12 enter recipients address 18 etiquette 25 forward 24 outbox and sent folder 20 printing 24 quick guide 11 receiving e mail 23 reply 23 restore a deleted e mail folder 21 search for specific e mail 21 send from draft folder 19 send from outbox 19 set up individ...

Page 43: ...dified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract Touchtone is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 1999 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No...

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