37
No name is presented when I receive
a call, just the number.
The keyboard doesn’t appear to
work.
The Easicom
T V3
keeps scrolling
through some screens telling about
the product.
I only have one telephone socket in
my house Where do I plug my
telephone?
When my TV is in standby mode, an
incoming telephone call causes my
TV to turn on!
There is no Scart connector on the
back of my TV.
Sometimes when a call is received,
“Unavailable” or “Withheld” is
displayed on the TV screen.
When a call is received and the
number appears on the TV screen, my
TV also shows the channel identifier.
There is no directory entry for this
number.
The path is blocked between the
controller and the Easicom
T V3
.
Batteries are low.
You have accessed the in-built
demonstration mode.
Some TVs auto-switch from Standby
mode to On when the Scart
connector is activated.
This is because the caller may not
want you to know who is calling, or
perhaps because the call has come
from a private company that does not
deliver Caller Display.
This is a function of the Scart
switching and is quite normal.
Enter the person’s name in your
Directory (see page 31).
Ensure that the front of the Easicom
T V3
has nothing obscuring it.
Replace batteries.
Press the
BACK
arrow key or turn
off the power to the product for a few
seconds.
Either Plug it into the telephone
phone socket at the rear of
Easicom
T V3
or buy a doubler
connector.
Ensure that your TV is switched Off
(i.e. not in Standby mode) when not
in use. This will also save power.
BT recommend that the Easicom
T V3
is connected to a TV via a scart.
However, if you do not have a TV with
a scart socket, Easicom
T V3
can be
connected via a modulator, which will
need to be purchased separately. Please
call the BT Helpline on 08457 573464
for advice.
Symptom
Possible Cause
Solution
HELP AND ADVICE