BT PaperJet 65E, User Manual

Page 1: ...hine User Guide This product is intended to be connected to analogue networks and private switching systems in the United Kingdom This product has not been designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services ...

Page 2: ...l be delivered by courier If a Helpline call is received by 4pm we can arrange an overnight courier but will agree a delivery time with the customer On delivery of the new loan or repaired fax as appropriate the customer must promptly replace it in the box with the faulty fax or loan fax to enable the courier to return the fax to BT 4 If the customer decides to retain the loan fax the balance of t...

Page 3: ... Letter and Legal sizes Document feeder Holds up to 15 sheets placed face down for faxing or copying Paper feeder width guide Adjust to fit the width of your paper for A4 Letter and Legal sizes Plain paper sheet feeder Max capacity 80 sheets of 80gsm paper Paper support Handset Telephone line socket Cover Open the cover for changing the print cartridge and clearing document jams Loudspeaker ...

Page 4: ...next option from a menu Decrease loudspeaker volume Contrast Volume button Adjust the contrast of documents to be faxed Select previous option from a menu Increase loudspeaker volume Recall button For use with switchboards and BT Select Services Speed Dial Clear button Used to speed dial a stored number Deletes incorrect settings and characters Last Number Pause button Press once to display last n...

Page 5: ...5 Cartridge holder Optical scanner Socket for PC cable connection ...

Page 6: ...s of documents Enlarge copies to 140 or reduce to 70 One touch and speed dial memories 10 one touch memories and 32 speed dial memories can each store a fax number phone number and name Easy to display and scroll through the memories Mono colour printer for PC Print documents from your PC Interchangeable black and colour cartridges let you print in colour whenever required Answering machine you ca...

Page 7: ...0 Using the one touch memories 22 Using the speed dial memories 23 Reports and lists 25 Making and receiving phone calls 27 Copying documents 29 Using the answering machine 30 Recording capacity 34 Remote access 37 Additional features 39 Polling 43 Caller Display 45 Call Sign Distinctive ringing 46 Connecting to a switchboard 47 Help 49 Maintenance 54 Technical information 59 Index 61 ...

Page 8: ...ing and printing of colour documents NOTE Using the PC print facility Please refer to the separate PaperJet 55E 65E PC Printing Guide Unpacking your PaperJet 65E When you unpack you should have PaperJet 65E with attached mains power cable and fitted 3 pin plug Telephone line cord Starter print cartridge Printer cable Colour cartridge Handset with cord Paper support CD with PaperJet 55E 65E PC soft...

Page 9: ...n locations preventing free flow of air over its surfaces Do not submerge any part of your fax machine in water and do not use it in damp or humid conditions such as bathrooms Do not expose your fax machine to fire explosive or other hazardous conditions There is a slight chance that your fax machine could be damaged by an electrical storm We recommend that you unplug the power and telephone line ...

Page 10: ...ee flow of air around the machine for ventilation 2 Fit the paper support Fit the plastic support into the slot at the back of the machine Ensure it clicks firmly into place 3 Connect the handset Click into position Plug the handset cord into the socket marked at the back of the machine Place the handset in the cradle 4 Connect the telephone line cord 1 Plug the telephone line cord into the socket...

Page 11: ...RINT HEAD and alternating SET DATE TIME 11 6 Load paper The plain paper sheet feeder can hold up to 80 sheets of 80gsm paper It can accommodate A4 210 x 297mm US Letter 216 x 279mm and US Legal 216 x 356mm and weights between 70 90gsm Place the paper in the sheet feeder Do not force it in Use the paper width adjustment lever to push the paper against the left side of the feeder Maximum Level NOTE ...

Page 12: ... MM YY HH MM 26 07 02 12 00 If you only want to change a few digits move the cursor to them using the keys and overwrite them with the correct digits To confirm the setting The procedure for setting the date and time is complete The new date and time will be updated automatically and will be printed on each page sent To return the fax machine to stand by mode 7 To set the date and time NOTE If you...

Page 13: ...ull the cartridge towards the front of the machine until you hear it click into position Close the cover If the display continues to show CHECK PRINT HEAD the cartridge may not be installed properly Open the cover and check that the cartridge is correctly orientated and clicked into position Should the message persist you may need to clean the electrical contacts and the carriage See To clean the ...

Page 14: ...rint cartridge cleaning the electrical contacts and print nozzles see To clean the Cartridge and nozzles page 56 replace the Cartridge For example to enter the name JOHN Press the 5 button until the display shows J Press Press the 6 button until the display shows O Press Press the 4 button until the display shows H Press Press the 6 button until the display shows N 10 Enter your name and fax numbe...

Page 15: ... the display shows FAX SET UP Display shows DATE AND TIME Display shows VARIOUS SETTINGS Press until the display shows HEADER INSIDE Your header will be printed inside the text area Press to display INSIDE or OUTSIDE To confirm the displayed option To return to standby When you have finished entering your name To confirm Display shows PHONE NUMBER Display shows TYPE YOUR NUMBER Enter your phone nu...

Page 16: ... best quality when faxing or copying a document Setting the contrast and resolution After inserting the document in the feeder Contrast Press the Contrast button To select the setting you want NORMAL when the original document is clearly printed DARK when the original document is light LIGHT when the original document is dark Resolution Press the Resolution button To select the setting you want ST...

Page 17: ...esolution setting Your machine is pre set to STD resolution for faxing and copying You can change this setting so that the resolution is automatically set to FINE When the machine is in standby Press until the display shows FAX SET UP To display DATE AND TIME To display VARIOUS SETTINGS Press until the display shows TX RESOL STD To switch between FINE and STD To confirm To return to standby To dia...

Page 18: ...E To stop a fax being sent at any time press the Stop button Automatic re dialling If a fax fails to be sent for example the number dialled was engaged your PaperJet 65E will automatically retry up to 3 times at 2 minute intervals If after all retries the fax has not been sent the document will be deleted from memory if using MEMORY TX You have the option of retaining failed MEMORY TX faxes in mem...

Page 19: ...PE TIME HH MM Enter the time at which you want your fax to be sent e g 18 30 Display shows TYPE FAX NUMBER and NUM TOUCH SPEED You can enter a number using the keypad one touch or speed dial memories For one touch press hold the appropriate keypad button For Speed dial press Speed Dial followed by Code No Refer to pages 22 to 24 Enter the number you want Press to confirm Display shows the time at ...

Page 20: ...imum of 10 when the display will show END OF LIST After entering your last number press start again to confirm Display returns to standby and displays MEMORY TX To broadcast a document You can set your machine to send a document to up 10 different numbers broadcasting See To fax from memory below If using the 12 hour clock press the Function button to switch between a for AM and p for PM Press the...

Page 21: ...e will answer the call If it is a fax it is received If it is a voice call the machine beeps for up to 20 seconds and the display shows LIFT HANDSET If you do not lift the handset the machine prepares to receive a fax If you pick up the phone before your machine takes the call and you hear fax tones press the Start button to begin reception and hang up the handset 21 CHANGE PARAM you can change th...

Page 22: ... shows 1 FAX or TEL NUMBER Enter the number you want to store If necessary press the buttons to move the cursor Press to confirm Display shows 1 NAME Enter the name you want to store Press buttons to move the cursor Press to confirm Display shows EDIT ANOTHER YES 22 Using the one touch memories Using the keypad to enter names and numbers The keypad lets you type letters when you are asked to enter...

Page 23: ...is displayed and dialled Using the speed dial memories To store a speed dial entry Using the codes 01 32 your PaperJet 65E has 32 speed dial memories under which you can store a name and fax number and telephone number You can store numbers up to 32 digits long in each speed dial memory and names up to 16 characters Press until the display shows FAX SET UP Display shows DATE AND TIME Press until t...

Page 24: ...ored The number is dialled Or Press to scroll through fax numbers until the one you want is displayed And The number is dialled 01 32 Press to switch between FAX or TEL NUMBER Press to select the fax or phone number setting you want Display shows 1 FAX or TEL NUMBER Enter the number you want to store If necessary press the buttons to move the cursor Press to confirm Display shows 1 NAME Enter the ...

Page 25: ... that fax if a power failure occurs before sending when a document has been stored in the memory or after a fax has been received into memory and not printed out the report details the number of pages lost from the memory and the date and time of power failure Activity report Provides details of the last 25 faxes sent and received The report is printed automatically and you can request an activity...

Page 26: ...ayed Press to return your machine to standby To switch automatic printing of broadcast reports on and off Press until the display shows FAX SET UP Display shows DATE AND TIME Display shows VARIOUS SETTINGS Press until the display shows BROADC REP ON Press to switch between the ON and OFF settings Press to confirm the option displayed Press to return your machine to standby 26 To switch automatic p...

Page 27: ...t out Or To return to standby without printing Or Press to display PRINT OUT EXIT Press to return to the INSTALLATION menu To print the configuration speed dial and one touch lists Press until the display shows FAX SET UP Display shows DATE AND TIME Press until the display shows PRINT OUT SET UP Display shows PRINT SETTINGS Press to display the option you want ONE TOUCH SPEED DIAL or SETTINGS Pres...

Page 28: ...r if stored is displayed and dialled When you hear your call being answered lift the handset and talk 28 To put a caller on hold You can put a caller on hold while you talk to someone else close by Press to put your caller on hold Your caller will hear a beep and will not be able to hear you Press again to resume your conversation 01 32 To dial a one touch phone number Do not put a document in the...

Page 29: ...nt to be copied into the document feeder Press the Copy button Display shows the current contrast resolution and size settings 100 TEXT NORMAL Select the contrast LIGHT DARK NORMAL Select the resolution TEXT PHOTO Select the size 100 140 70 Enter the number of copies required Your machine scans the document one page at a time printing the copies after each page To stop copying Press the Stop butto...

Page 30: ...r In PHONE FAX mode it is played to the caller in the period before PaperJet 65E beeps and displays LIFT HANDSET each time a call is answered An example might be Please hold Message forwarding announcement You can record your own you have new messages announcement and set your PaperJet 65E to call you at a remote location and play this when you have new messages You need to record your announcemen...

Page 31: ...UP Press the Start button Press the Function button until the display shows either PLAY OGM 1 or PLAY OGM 2 Press the Start button Your message is played back over the loudspeaker To hear your message privately pick up the handset Display shows PLAYING After playback you can record a new OGM which will replace the existing OGM Press Stop to return to standby To record a memo You can record a memo ...

Page 32: ...ur messages privately Press the Stop button to end playback After the last message has been played back your PaperJet 65E returns to standby To delete individual messages During playback you can delete the message currently being played Press the Delete button The next message is played To skip forwards or backwards through your messages During play back Press to skip back to the start of the prev...

Page 33: ...firm Display shows TYPE TIME 11 11 Enter the time you want your messages forwarded Press the Start button Display shows TYPE TEL NUMBER Enter the telephone number you want your PaperJet 65E to call with your messages Press the Start button Display shows REC FORW ANNOUNC You can now start recording your announcement If an announcement is already recorded it is played back To record an announcement ...

Page 34: ...record a new OGM 1 if required Lift the handset Press the Start button to begin recording Replace handset to end recording Press the Stop button to return to standby Recording capacity Your answering machine can record up to 50 messages and memos to a total recording time of 18 minutes including OGMs and announcements You can set the maximum length of each message at 30 or 60 seconds It is pre set...

Page 35: ...ay back You have no messages No messages are recorded Press the Function button until the display shows TAD SET UP Press the Start button Press the Function button until the display shows SYNTH ANNOUNCE Press the Start button Display shows OFF Press buttons to switch between ON and OFF Press the Start button Display shows DAY OF THE WEEK Press the Start button Display shows the day currently set e...

Page 36: ... if required Press the Start button Display shows PLAY UNLOCK Press buttons to select PLAY LOCK Press the Start button to confirm Display shows SET UP UNLOCK Press buttons to select SET UP LOCK To switch PLAY LOCK and SET UP LOCK off use the same procedure but select PLAY UNLOCK and SET UP UNLOCK Press the Start button to confirm Press the Stop button to return to standby NOTE If PLAY LOCK is set ...

Page 37: ... your PaperJet 65E answering machine has a 4 digit access code which must be entered The default setting is 1 2 3 4 NOTE Deleting the access code disables remote access and all other features which use the code To operate the answering machine from another phone You may have called your PaperJet 65E to check your messages or it may have called you to let you know you have new messages see To forwa...

Page 38: ...our call is answered after another 4 rings So if you hear extra rings you can hang up and save the cost of the call The default setting is on Press the Function button until the display shows TAD SET UP Press the Start button Press the Function button until the display shows TOLL SAVER Press the Start button to switch Toll Saver on Display shows ON Press buttons to switch between ON and OFF Press ...

Page 39: ...isplay shows REDUCTION 94 Press to switch between 94 80 76 70 and OFF 100 no reduction Press to confirm the option displayed To return to standby To set the print quality You can adjust the output quality of the printer There are 2 settings NORMAL and HIGH QUALITY The default setting is HIGH QUALITY Press until the display shows FAX SET UP Display shows DATE AND TIME Press until the display shows ...

Page 40: ...UP Press until the display shows RING COUNT 04 Press to set the number of rings to 01 02 04 or 08 Press to confirm the option displayed To return to standby To receive a document longer than the paper size If you receive a document sent using a longer paper size than the one in your fax machine you may find the text is cut off You can make the fax print the remaining text on another sheet Press un...

Page 41: ... your PaperJet 65E and you hear fax tones you can switch your PaperJet 65E into fax receive mode by dialling 5 This is like pressing the Start button When you hear your PaperJet 65E respond with its own fax tones hang up the extension phone You can replace the 5 of this code with any digit from 0 9 To switch remote start off on Press until the display shows INSTALLATION Press until the display sho...

Page 42: ...ICS Press until the display shows LINE MONITOR ON Press to switch between ON and OFF If you select OFF you will not hear the dialling and fax connection tones Press to confirm the option displayed To return to standby 42 To adjust the loudspeaker volume While the machine is in standby Display shows TYPE NUMBER Press to raise or lower the volume To adjust the speed a fax is sent at Your PaperJet 65...

Page 43: ...machine to retrieve a document automatically It also enables another fax machine to call your PaperJet 65E and request a document that you have set ready to be received This is often also known as faxback To poll a document from another fax machine When you know that another fax machine has a document ready for polling you can set your PaperJet 65E to receive the document Press until the display s...

Page 44: ... Press until the display shows POLLING RX Display shows ALREADY ENTERED Display shows CHANGE PARAM Display shows TYPE TIME HH MM If required use the keypad to enter the new time This overwrites the original one Display shows TYPE NUMBER If required enter the new number This overwrites the original one To confirm Your machine returns to standby and display shows AUTOMATIC RX POLL RX 44 To cancel po...

Page 45: ...ller display service your PaperJet 65E will display caller information When you receive an incoming call the display will show Your caller s number Or WITHHELD if your caller has chosen to withhold their number Or NOT AVAILABLE if your caller is connected to an exchange which does not provide this service Or OPERATOR if you are being called by the operator Or INTERNATIONAL if you are being called ...

Page 46: ...ing melody that your PaperJet 65E has learnt it will answer as normal If you receive calls with other ring melodies your machine will not answer To learn the ring melody Press until the display shows INSTALLATION Display shows TEL LINE SET UP Press until the display shows DISTINCT RING OFF Press until the display shows CHANGE PATTERN Press to confirm Display shows AUTODETECT RING Ring your PaperJe...

Page 47: ...ON Display shows TEL LINE SET UP Display shows PUBL LINE PSTN Press until the display shows PRIV LINE PBX Display shows PBX DIAL TONE Press to switch between TONE and PULSE Press to confirm Display shows EXT LINE PREFIX Press buttons to display the options FLASH or PREFIX If your access code is recall choose FLASH If your access code is a digit s choose PREFIX Press Start to confirm your choice If...

Page 48: ... normal When dialling manually just press External before dialling the number 48 To switch dialling mode during a call If you are using your PaperJet 65E in PULSE dialling mode you can change to TONE mode during a call using the button This might be useful when calling interactive services such as the BT Customer Services line on 150 After pressing the button all subsequent digits will be dialled ...

Page 49: ...no Code M2177 colour are available by telephone 0870 240 7285 If there is a power failure In the case of power failure the fax machine will keep the data for numbers stored in the one touch and speed dial memories reports Any documents stored in the memory will be lost When the power is restored your machine will print out a report which shows the total number of pages both received and stored for...

Page 50: ...erjams You cannot print faxes or copy documents Check for paper jams Check that you have ink and paper The type of paper you are using may not be correct check paper size and weight shown on page 16 Your machine prints out completely blank copies You may have inserted the document to be copied the wrong way around Place the side to be copied face down ...

Page 51: ...e send shown in the report nn page number on which the error occurred 07 DOCUMENT TOO LONG or Transmission time for a page exceeds Try sending again SENDING STOPPED the permitted limit 08 CHECK THE DOCUMENT Optical scanner unable to read Remove and re insert document in the document or document may be the feeder and try again too long Check paper is not longer than 360mm US Legal Length 09 STOP PR...

Page 52: ... There was a problem during copying and it could not be printed Check the type of problem on the display and clear it COVER OPEN Close the printer compartment cover DOC IN MEMORY A received fax is stored in the memory because it could not be printed right away Check the problem on the display and clear it LAST TX ERR XX The last fax sent was not completed successfully Press the Last TX button to s...

Page 53: ... you what the problem is Resolve the problem and the fax will automatically be printed SYSTEM ERROR nn Your machine has locked up Note the error code PaperJet Helpline is 0870 240 8026 TX ERROR Your last fax was not sent correctly Press the Stop button to turn off the Error light and clear the message Check the number you are sending to and try sending your fax again Beeps Error beeps Short beep w...

Page 54: ...s power supply and the telephone line Clean with a cloth dampened with diluted washing up liquid Never use household polish as this may damage your fax machine Never use a dry cloth as this may cause static shock Changing the cartridge Your PaperJet 65E is supplied with a starter cartridge Replacement cartridges Code M2191 mono Code M2177 colour are available by telephone 0870 240 7285 Changing th...

Page 55: ...ith the electrical contacts facing towards the front of the machine 7 Pull the cartridge towards the front of the machine until you hear it click into position 8 It should be oriented as shown on next drawing 9 Close the cover 55 FRONT OF MACHINE ...

Page 56: ... new press to display NEW HEAD OFF Display shows CLEANING ON Your machine performs a print test To cancel press the Stop button To interpret the print test see page 14 If the printout shows NOZZLE DAMAGED then you should clean the cartridge contacts see opposite Manually cleaning the cartridge contacts Lift the printer compartment cover Remove the cartridge Use a slightly damp cloth to clean the e...

Page 57: ...printer compartment cover Move the cartridge to the left hand side of the machine Lift the hinged metal plate using the lever located on the right hand side of the machine Clean the optical scanner with a cloth dampened with a product specially designed for cleaning glass Then carefully wipe it dry Do not pour or spray cleaning fluid directly onto the glass Lower the hinged plate and close the pri...

Page 58: ...d to print received faxes or photocopies becomes jammed the display shows PAPER ERROR PRESS First try ejecting the paper by pressing the Stop button If the paper does not come out automatically Remove any paper still in the feeders Lift the printer compartment cover Press down the green lever on the left hand side of the machine and remove the jammed paper 58 ...

Page 59: ...ublic private Compatibility ITU Communication speed 14400 9600 4800 bps Compression method MH MR MMR Power features Power supply 220 240 VAC 50 60Hz Power consumption 7W standby 35W max Optical scanner features Scanning method CIS Reading resolution horizontal 8 pixel mm vertical STANDARD 3 85 lines mm vertical FINE 7 7 lines mm PC features Parallel connection 36 line centronics Transmission featu...

Page 60: ... C transport from 0 C to 45 C storage and parking Relative humidity 15 85 operating storage parking 5 95 transport ITU TS format Test Sheet No 1 Slerexe Letter in standard resolution with MH compression R TTE This product is intended to be connected to analogue networks and private switching systems in the United Kingdom This product complies with the essential requirements of the Radio Equipment ...

Page 61: ...rward backwards 32 voice announcements on off 35 Beeps 53 Broadcast a document 20 Call Sign Distinctive ringing 46 Caller display 45 Calls dial one touch number 28 make 27 on hold 28 speed dial 28 Cartridge change 54 Cleaning 54 56 Contrast 16 Copying documents copy a document 29 stop copying 29 Date 14 Enter fax number 14 name 14 Error codes 51 Error messages 52 ECM mode on off 43 Fax automatic d...

Page 62: ... another fax machine 44 Power 11 Power failure report 25 Pre set fax change details 19 send 19 Print area 39 Print cartridge 12 Print cartridge change 54 Print quality 13 39 Receiving document longer than paper size 40 faxes 21 Redial automatic re dialling 18 last number 18 Remote access code 37 operate answering machine 37 toll saver on off 38 Remote start 41 Reports activity 25 delayed transmiss...

Page 63: ...ore document in memory 20 one touch entry 22 speed dial entry 23 Switchboard external button 47 48 set access number 47 set dial mode 47 switch dialling mode 48 Technical information 59 Telephone line cord 10 Time 14 Toll saver on off 38 Tones on off 42 Volume buzzer 42 loudspeaker 42 playback 31 ringer 40 Code 293322S 01 ...

Page 64: ...British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2001 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Designed by Olivetti Printed in Thailand Printed on paper which meets international environmental standards PaperJet 65E user guide 4 03 1 ...