BT QUARTET 1500, User Manual

Page 1: ...al Answering Machine This equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom ...

Page 2: ...Quartet 1500 User Guide 3rd Edition 27th November 01 4197 Please open this page for an at a glance guide to your Quartet 1500 ...

Page 3: ...Quartet 1500 User Guide 3rd Edition 27th November 01 4197 Please open this page for a further at a glance guide to your Quartet 1500 ...

Page 4: ...inger and earpiece speech volume see page 15 Recall button For use with a switchboard PBX and BT Select Services see page 40 Quickdial button Allows you to store and dial up to 10 numbers in the memory see page 13 Redial button Redials the last number called Also press to enter a pause in a stored number see page 12 Secrecy Music on hold Press to mute the call so your caller cannot hear you When p...

Page 5: ...ature which answers calls silently when you do not want to be disturbed but lets you know when someone you have given a code to is calling see page 29 Microphone To record a message via the base unit Message display LED See page 17 Skip Lets you skip backward and forward through your memos and messages see page 24 Stop To stop message playback see page 23 Play Pause Lets you play and pause your me...

Page 6: ... VIP code When a VIP calls a different ring tone will be heard to alert you that a VIP is calling Memo facility Allows you to leave memo messages for other users 2 One touch memories Allows you to store two important numbers so they can be dialled at the touch of a button 10 Quickdial memories Allows you to store up to 10 of your most frequently used numbers in the memory so they can be easily dia...

Page 7: ...g machine 18 Outgoing messages OGM 18 Incoming messages 23 Using your answering machine from the base station 23 Answer delay 25 Message alert 26 Using your answering machine from the cordless handset 26 Call screening 27 Memos 27 Voice mailboxes 28 VIP access 29 Remote access 31 Time saver 32 Operating the answering machine 32 Using additional handsets 35 Registering your handset 35 Transferring ...

Page 8: ...ser guide for future reference 5 Quartet 1500 User Guide 3rd Edition 27th November 01 4197 For your records For guarantee purposes proof of purchase is required so please keep your receipt Date of purchase Place of purchase Serial number on the underside of the base unit HELPLINE If you have problems with your phone call the Quartet 1500 Helpline on 0845 769 7146 Unpacking your Quartet 1500 Check ...

Page 9: ...hemicals Cleaning Simply clean the handset and base station with a damp not wet cloth or an antistatic wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental Do not expose to direct sunlight The product may heat up when the batteries are being recharged This is normal However to avoid damage we recommend that you do not ...

Page 10: ...g and receiving radio signals between the base unit and the handset The strength of the signal depends on where you site the base unit and how the aerial is deployed The higher the base unit is located the better An upstairs room is ideal Your product can be wall mounted for more information see page 44 1 Handset aerial Your Quartet 1500 handset uses a compact aerial which we recommend be pulled o...

Page 11: ...echarge However the charge capacity of rechargeable batteries will reduce with time as they wear out so reducing the talk standby time of the handset Eventually they will need to be replaced New batteries can be obtained from the BT shop or from the Helpline 0845 769 7146 To get the longest possible life from your battery take the handset off the base unit for a few hours each day 4 Charge the han...

Page 12: ...69 7146 WARNING Under no circumstances should non rechargeable batteries be used Only use the approved batteries Using unapproved batteries will invalidate your guarantee and may damage the telephone The Flashing C on the base unit LED display means that the Day and Time need to be set so that you will know when each message was received To set the Day and Time please see page 21 Your Quartet 1500...

Page 13: ...he phone rings If your handset is on the base unit simply pick it up to answer the call Or If your handset is off the base unit then the handset IN USE BATTERY LOW light will flash press the TALK button to answer the call Note The handset range is up to 250 metres from the base unit in ideal conditions If you start to go out of range while using the phone you will hear warning beeps Move closer to...

Page 14: ...led handset user should press the CHANNEL INTERCOM button on the handset to receive the call You can now talk to each other Intercom C h a nnel Intercom C h a nnel Intercom If the call is not answered after 60 seconds the base will return to standby From the handset to the base When the Quartet 1500 handset is off the base press the CHANNEL INTERCOM button on the Quartet 1500 handset The user at t...

Page 15: ...ories You can store two of your most frequently used telephone numbers in the one touch memories M1 or M2 Please note that the number can be no longer than 20 digits To store a one touch number Press the QUICKDIAL button Enter the memory location number M1 or M2 under which you want to store the number Enter the telephone number you want to store Press the QUICKDIAL button to confirm You will hear...

Page 16: ...UICKDIAL button Enter the location number from 0 to 9 under which you want to store the number Enter the telephone number you want to store Press the QUICKDIAL button to confirm You will hear a confirmation tone Quickdial Quickdial 0 9 Note You can mix manual and memory dialling as required for example you can dial the area code 020 8304 from the memory and then complete the number manually Note S...

Page 17: ...o delete Press the QUICKDIAL button The stored number has been deleted Or Any existing number stored in the One touch or Quickdial memories can be overwritten by entering a new number under the same location Simply follow the steps under the storing numbers sections previously shown on page 13 Note There is a QUICKDIAL MEMORY LABEL included in your packaging You can use this to keep a record of wh...

Page 18: ...and DOWN buttons There are 4 levels where 1 is the lowest and 4 is the highest The default setting is 2 When you reach either the highest or lowest setting you will hear two beeps To adjust the handset ringer volume You can adjust the handset ringer volume when the handset is not in use There are 3 settings HIGH LOW and OFF The default setting is HIGH Press the DOWN button to reduce the volume To ...

Page 19: ...ond caller you can return to the first caller by pressing the R button again You can switch back and forth between the 2 calls without disconnecting either if you wish If you wish to disconnect the first call press the TALK button after speaking to the first caller The handset will then ring Press the TALK button again and continue with the second caller The second caller will only be charged for ...

Page 20: ...ord your own You will need to set the day and time so that you will know when each message was received see page 21 The table below provides an explanation of what is shown on the base station display DISPLAY DEFINITION Blank Power off C 0 flashing Day Time needs to be set 0 9 Answer on mode 0 9 messages 9 flashing 10 59 messages Indicating more than 9 messages stored Power on but answer off mode ...

Page 21: ...ou want to be played to callers when the answering machine picks up the call You can use either the pre recorded message or record your own see page 19 The outgoing message is the message a caller first hears when the answering machine picks up their call Your Quartet 1500 comes with Outgoing messages OGM Setting up your answering machine To switch the answering machine on off Press the ANSWER ON ...

Page 22: ...o record a new Message 2 or SKIP to record a new Message 3 Speak into the base microphone and Mic A n s o n o f f To select your pre recorded outgoing message Press and hold the ANS ON OFF button until you hear Please select outgoing message then release the button Then press and release either one of the following SKIP or STOP buttons To set Message 1 press and release the SKIP button To set Mess...

Page 23: ...t Press the SCREEN MENU button You will hear the main menu announcement from the handset earpiece Press the 8 button for the outgoing message menu Press the 4 button and then select the outgoing message that you wish to record over e g press 1 2 or 3 The prompt will announce the selected OGM Then press the 3 button to record your new OGM in its place The prompt will announce Please speak after the...

Page 24: ...t day and time press to confirm day and time press Press the button The prompt will announce Please enter new day and time after the tone Screen Menu 0 To delete your outgoing message You can delete your outgoing message and return to your Quartet 1500 s pre recorded outgoing message or record a different message of your own Whilst your outgoing message is playing press the DELETE button on the ba...

Page 25: ...est or lowest levels two beeps will sound Vol Vol Vol Vol Note If the day and time is entered incorrectly the prompt will announce Incorrect please set again Enter the correct setting within 15 seconds otherwise the handset will return to standby mode If the day and time is entered incorrectly three times the handset will return to standby After the tone enter the day followed by the time using th...

Page 26: ... automatically record an incoming message when it is connected to your phone socket and is set to Answer on using outgoing Message 1 or 2 Message 3 is an advisory announcement only and cannot record your caller s message While a message is being recorded the display on the base unit flashes r It will stop recording if the caller stops speaking for longer than 4 seconds The maximum incoming message...

Page 27: ... During the countdown press DELETE and the prompt will announce All messages deleted At the end of the countdown there will be a confirmation tone Del To pause a message during playback While listening to the message press the PLAY button The message will be paused You will hear a beep every 10 seconds and the message display will show P flashing Press the PLAY button again to resume playback Play...

Page 28: ...5 6 7 When you hear the setting you want release the SKIP button The chosen setting will be announced To check the answer delay setting at the base station Press and release the SKIP button The current setting will be announced and also shown on the base unit display Skip Answer delay Answer delay sets the number of times your Quartet 1500 will ring before answering a call The default setting is T...

Page 29: ...or voice mailbox 1 For voice mailbox 2 To hear voice mailbox menu To hear main menu Accessing your messages from the handset To use the answer machine from the handset use the table below which shows which buttons to press for each function Press the SCREEN MENU button and the handset will beep and announce the main menu options Screen Menu 2 AB C 2 AB C 3 DEF 3 DE F 6 MN O 7 PQ R S 8 TU V 4 GH I ...

Page 30: ...gth up to the maximum recording capacity 15 minutes but you should try to keep them short to allow time for recording incoming messages To screen a call from the base unit If the handset is resting on the base unit and you decide to take the call lift the handset and speak to the caller Recording will stop automatically Call screening You can let your answering machine pick up a call even if you a...

Page 31: ...button Speak your memo into the base microphone To end recording release the voice mailbox button The light under the associated mailbox button will flash to indicate the number of new messages recorded and will remain lit for existing messages Mic 1 2 To record a memo Press the SCREEN MENU button on the handset Press the 7 button The prompt will announce Please speak after the tone To end recordi...

Page 32: ...outgoing message and can then leave a message if they wish 29 To play a message in a voice mailbox Press and release the mailbox button 1 or 2 The prompt will announce Voice mailbox 1 or 2 you have n messages Your messages will be played back starting with the oldest To pause a message press the PLAY PAUSE button To skip forward press the SKIP button To skip backward press the SKIP button To delet...

Page 33: ...P button to go back If you hold either of the SKIP buttons down the settings will change more rapidly You can choose a code between 30 59 Press and release the VIP button when you reach the number you want for your new code Your confirmed setting will be announced VIP VIP Skip VIP VIP VIP To switch VIP on off and check VIP Code Press and release the VIP button The prompt will announce VIP On or VI...

Page 34: ...ton Press the 9 button To set a new security PIN code press You will hear a beep Enter a 3 digit code of your choice The prompt will announce the new security PIN code To confirm your security code press Press Press the SCREEN MENU button to return to standby You can turn your Quartet 1500 answering machine on and off and listen to your messages from any TouchtoneTM telephone To protect your priva...

Page 35: ...the keypad numbers on the phone you are using Time saver The Time saver feature is useful if you are out and want to ring in and check if you have received any new messages If your answering machine is set to time saver you can check whether you have new messages or not before your answering machine actually answers your call If you have new messages your answering machine will answer after 2 ring...

Page 36: ...box 1 or 2 you have no new messages to hear main menu press 1 to hear voice mailbox menu press 7 You have 15 seconds to enter any other instructions before your Quartet 1500 hangs up The main menu The main menu lets you operate a range of answering machine functions Simply follow the instructions as announced To play all messages press 2 To play new messages press 3 To skip back during messages pr...

Page 37: ...ur voice mailbox messages To play all voice mailbox messages press 2 To play new voice mailbox messages press 3 To skip back during messages press 4 To delete during messages press 5 To skip forward during messages press 6 To hear voice mailbox menu press 7 To hear main menu press 1 7 PQ R S 6 MN O 5 JK L 4 GH I 3 DE F 2 AB C 1 34 ...

Page 38: ...gistered with a different number 2 3 or 4 so it can be identified from other additional handsets see page 36 This is necessary for transferring calls Registering your handset Note You must charge your additional handset for 24 hours before registering it Note Your Quartet 1000 additional handset does not allow access to answering machine functions To register an additional handset Place the handse...

Page 39: ...is already registered as HANDSET 1 A Quartet additional handset is pre set as HANDSET 2 However further additional handsets can be numbered as they are added To de register an additional handset Press the QUICKDIAL button Press the CHANNEL button on the handset you wish to de register Press the button 4 times Press the QUICKDIAL button You will hear a confirmation tone Your old registration code i...

Page 40: ...thin 60 seconds the calling handset will ring Press the TALK button to speak to the caller If after a further 30 seconds the call is not taken the caller will be disconnected Transferring calls You can transfer calls between handsets that are registered to the base unit and have been allocated a handset number Secrecy Press the QUICKDIAL button Press the SECRECY button You will hear a tone Enter t...

Page 41: ...tact the Helpline on 0845 7697146 for assistance In the unlikely event of a defect occurring please follow the Helpline s instructions for replacement or repair Technical information How many telephones can you have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your Quartet 1500 ...

Page 42: ...rd by other people on their cordless phones or on ordinary radios that use the same radio frequencies As this problem applies equally to all similar cordless phones currently available in the UK call privacy cannot be guaranteed However the security coding prevents unauthorised use of your line Switchboard access codes To set the dialling mode Press the QUICKDIAL button Press the button You will h...

Page 43: ...ge contact your PBX supplier for further information The RECALL button when set to time break recall is also used for BT Select Services R To insert a pause With some switchboards after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line If so press the REDIAL button to insert a pause before entering the telephone number Redial ...

Page 44: ...t the base unit to the mains and then replace the handset on the base unit for 10 seconds and try again Place the handset on the base unit and recharge it for 24 hours ensuring the CHARGING light is on Register the handset see page 35 Handset does not ring and there is no IN USE light on handset Handset battery pack is discharged Place the handset on the base unit and recharge it for 24 hours You ...

Page 45: ...mediately No Quickdial store You may have pressed the TALK button first before storing the number Don t press the TALK button when storing numbers BATT LOW light on the handset is flashing The handset needs recharging Replace the handset on the base unit ensuring that the base unit is plugged in and that the CHARGING light is on No CHARGING light on the base unit Dirty contacts on base unit or han...

Page 46: ...The answering machine is switched off The answering machine is full Outgoing message setting could be set to Answer Only Switch the answering machine on manually or by remote control Delete some or all of your messages manually or by remote control to make room for new messages Change outgoing message setting to Answer and Record see page 18 No call screening from the base unit Cannot hear message...

Page 47: ...he base unit is clear of any obstruction on the wall such as a shelf or cupboard Room should be left so that the handset can be placed on charge without touching any obstructions Drill 2 holes for the screws and insert the wall plugs provided if required Drive the screws into the wall leaving about 4mm free on which to mount the bracket and base unit Make sure that the power supply and the telepho...

Page 48: ...low warning 8 Call screening 27 Call security 39 Call Waiting 16 Calls end 10 external 10 internal 11 receive 10 redial 12 secrecy music on hold 12 transfer 37 Channel button 11 Day and time 21 Delete memory numbers 14 messages 24 OGM 21 Dialling mode 39 Guarantee 38 Handset menu 26 Handset number set 36 Help and advice 41 Helpline 9 Incoming messages 23 Inductive Coupler 11 Intercom 11 Make a cal...

Page 49: ...38 Safety information 6 Screening 27 Secrecy music on hold 12 Security PIN code 31 Set day and time 21 Setting up 7 Screen Menu button 26 Switchboard compatibility 39 Technical information 38 Telephone line cord 9 Transferring calls 37 Time 21 Time saver 32 Using from the base station 23 Using from the cordless handset 26 VIP access 29 Voice mailboxes 28 Volume base ringer 16 earpiece 15 handset r...

Page 50: ...47 Quartet 1500 User Guide 3rd Edition 27th November 01 4197 70mm Wall mounting template ...

Page 51: ...itions of contract Nothing in this publication forms any part of any contract TouchtoneTM is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 2001 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Quartet 1500 Issue 2 11 01 3 Designed by The Art Design Partnership Limited Printed in China by SunCorp Technologies P...