BT Synergy 2120, User Manual

Page 1: ... is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom ...

Page 2: ...ectory Options Opens the set up menu Confirms setting you want Del Scrolls up through the display Deletes Talk Press to make a call and answer a call LNR Press to redial the last number called Inserts a Pause when storing a number in the memory Recall Used to access BT Select Services and when using your phone with a switchboard Int Lets you make an internal call or transfer a call At a glance Int...

Page 3: ...s to page the handset from the base Synergy 2120 Charging In Use Power Page Base Display symbols L INT 1 2 3 4 5 6 7 1 External line is in use 2 Handset in use 3 Indicates an internal call or when transferring a call to another handset 4 Secrecy feature is on Your caller cannot hear you 5 Battery status indicator 6 Confirms active signal between handset and base 7 Handset number 2 ...

Page 4: ...tepad View Save Base setting Waiting Base PIN Select base Best base Base 1 4 Show base Base name Set new name Registration Base 1 4 Phone book Name Tel number New entry Delete all Flash time Base ringer HS priority Call barring Remove HS Dial mode Network Change PIN New PIN PSTN prefix PSTN prefix number Int 9 7 8 6 4 5 3 1 2 0 R Options LNR Del Synergy 2120 Call Waiting Pause WXY Z ABC DEF GHI JK...

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Page 6: ...ok 17 Optional settings 19 Additional features 21 BT Select Services 25 Call waiting 25 Other services 25 Base station settings 26 Using additional handsets 30 Operating with additional base stations 33 Connecting to a switchboard 34 Maintenance 35 Help 36 Technical information 38 Technical specification 39 Index 40 Hints and tips boxes In this user guide we ve included helpful tips and useful not...

Page 7: ...the base station your Synergy 2120 lets you use all of them together One handset can be making an external call while the other four handsets are being used to make separate internal calls Enhanced call clarity Highly advanced digital technology DECT ensures much clearer calls than the older style phones Excellent handset range Under ideal conditions you can use your Synergy 2120 handset at up to ...

Page 8: ...aper you can simply note down a phone number on your Synergy 2120 handset s memory during a call You can then look the number up later or add it to the phonebook Direct call You can store an emergency contact number which will automatically be called when any button is pressed on the handset For example this can be useful for babysitters 6 KEY FEATURES ...

Page 9: ...gy 2120 has been designed for ease of use and made to the high standards set by BT Important If you wear a hearing aid please note that the Synergy 2120 works by sending radio signals between the base station and the handset These signals can interfere with hearing aids causing a humming noise Synergy 2120 Charging In Use Power Page Int 9 7 8 6 4 5 3 1 2 0 R Options LNR Del Synergy 2120 Call Waiti...

Page 10: ... Handset PIN here See page 12 20 for more information Enter your Base Station PIN here See pages 12 and 27 for more information Date of purchase Place of purchase Serial number on the underside of telephone base Purchase price INTRODUCTION Unpacking your Synergy2120 If anything is missing please contact your place of purchase immediately Synergy 2120 handset Synergy 2120 base station Handset Batte...

Page 11: ...ces as damage may occur Do not use the Synergy 2120 in damp humid conditions such as bathrooms Do not expose the equipment or batteries to fire and water Do not dispose of used batteries with general household rubbish and do not burn them Do not use the handsets in places where there are explosive hazards If you wear a hearing aid please note that the Synergy 2120 works by sending radio signals be...

Page 12: ...adiators metal pipes and metal window frames 1 Connect the power cable Plug the power cable into the power socket on your Synergy base station Plug the adaptor into the mains power supply and switch on The power light comes on Setting up Follow these steps to set up your Synergy 2120 ready for use The Synergy 2120 uses a nickel metal hydride NiMH battery pack supplied Take care to connect the batt...

Page 13: ...tual lifespan depends on how heavily they are used but over time their capacity to recharge will begin to diminish and they will eventually need replacing Battery low warning If the handset battery symbol is empty and flashing and you hear a warning beep every 10 seconds you will need to recharge your handset before you can use it 3 Charge the handset battery for at least 16 hours Before you use y...

Page 14: ... do not have modern phone sockets call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct type This is a chargeable service Your Synergy is now ready for use 5 Connect the telephone line cord Plug the line cord into the line socket on your Synergy base station 4 Connect the telephone line cord to the Synergy2120base station Synergy 2120 Charging In Use Power Page Int 9 7 8...

Page 15: ...green TALK button Display shows You hear the dial tone DIAL Enter the number you want and it is dialled Or To preview the number before you call DIAL Enter the number you want It is shown on the screen but not dialled If you make a mistake you can change the number by pressing the DEL button to delete individual digits Press the TALK button to dial the number Making and receiving calls To switch y...

Page 16: ...e rings the screen shows External Press the TALK button to answer the call Or If the handset is on the base simply pick it up and talk Secrecy To receive a call To redial the last number To redial one of the last 5 numbers During a call you can adjust the volume of the handset receiver Press the UP and DOWN arrow buttons Display will show VOLUME 1 2 3 The number flashing is the current setting Use...

Page 17: ... be necessary to change the dialling mode to PULSE Until the display flashes BASE SETTING Enter the 4 digit base station PIN PIN Original setting 0000 Until the display flashes DIAL MODE Until the display flashes PULSE To confirm Dialling mode Go back Go to Tone If during a call you have selected a function using the OPTIONS button you can revert back to a normal display without loosing the caller...

Page 18: ...er To view and dial a notepad number Options Options Options Options Options You can store a telephone number in your Synergy 2120 notepad memory during a conversation 16 Del Del Del Recall Time break recall TBR is the method by which the exchange PBX can be contacted and this is operated by the R recall button on the handset Your Synergy 2120 recall period is normally set to 100mS under the base ...

Page 19: ...nter H 6MNO Press twice to enter N 1 To insert a space 0 To insert Options Options Options To exit the options menu at any time press the button until the display returns to standby Del Del To store a notepad number in the phonebook You must include a name to go with the number Until the display flashes Notepad Until the display flashes Save Display shows Name ABC Use the keypad to enter the name ...

Page 20: ...s Del If you make a mistake press the DEL button to delete the previous character Display shows Tel number KEYPAD Enter the telephone number you want to store To confirm You can now store another entry When storing the number press the REDIAL PAUSE button at the point where you want to enter the Pause To enter a pause in a stored number Press the OPTIONS button Until the display shows Phone book U...

Page 21: ...m 0 5 where 0 is off and 5 maximum The pre set level is 3 You can also set the handset to ring at different volumes for external calls and internal calls i e calls from other handsets registered to the base station Until display flashes HS setting To select either Ext ringer to set the ring volume for external calls or Int ringer to set the ring volume for internal calls Until the display flashes ...

Page 22: ...Enter your current handset PIN Original setting 0000 You hear a confirmation ring Display shows New PIN KEYPAD Enter your new 4 digit PIN Display shows Retype KEYPAD Enter your new PIN again To confirm the new PIN To change your handset PIN Please note If you forget your PIN you will need to call the Synergy Helpline on 0845 602 1041 Options Options Options Options Options Del Options Del OPTIONAL...

Page 23: ... Display shows Empty KEYPAD Enter the phone number you want to set as your direct call number This can be up to 25 digits long If you make a mistake press the DEL button to delete individual digits To confirm the number The phone also gives a confirmation ring The display shows Direct call and the number entered this will remain on the display until direct call is cancelled To dial a direct call n...

Page 24: ...ions Options To lock the handset against unauthorised use You can lock the handset so that NO ONE else can use it Until the display flashes HS setting Until the display flashes HS lock Display shows HS PIN KEYPAD Enter the 4 digit handset PIN Original setting 0000 Display shows HS locked Options Options Options Please note You cannot make any calls from the handset once the lock is on This include...

Page 25: ...YPAD Enter the number of the handset 1 5 which you will use to monitor i e the number of the room which you wish to monitor You can now listen to noises in the room The display on the handset in the room will show Room Mon whilst monitoring is taking place Options Options Options Int 23 To set a different language for the display You can set the options of English Francais or Deutsch Until the dis...

Page 26: ...il the display flashes OFF To confirm the setting On your handset Press the END button until the handset returns to standby Options To switch off the room monitor Options Options Del Del Options Del ADDITIONAL FEATURES Warning The room monitor function will not work if an incoming call is picked up or if an outgoing call is made from either handset ...

Page 27: ... the END button after speaking to the first caller The handset will then ring Press the TALK button again and continue with the second caller The second caller will only be charged for their call from the moment you answer and not while they are waiting for your initial contact Call my bill Call Barring Call Diversion Charge Advice Reminder Calls Three way Calling Call Return 1471 For more informa...

Page 28: ...irmation ring To adjust the base ringer volume You can use your handset to change the melody The settings range from 0 5 where 0 off and 5 maximum Until the display flashes Base setting PIN Enter the 4 digit base station PIN Original setting 0000 Until the display flashes Base ringer Until the display flashes Volume To hear and select the volume you want 0 5 The original setting is 3 To confirm th...

Page 29: ...confirm the displayed setting Display flashes Ring 1 99 KEYPAD Enter the number of rings you want the selected handset to ring before the other handsets To confirm Options Options Options Options Options To change the base station PIN If you change your base station PIN keep a record of the new number by writing it in the space provided on page 8 Until the display flashes Base setting PIN Enter th...

Page 30: ...u want calls to be barred from To confirm You hear a confirmation ring Repeat the steps above to enter up to five separate barred prefixes Until the display shows Select base To scroll through the options Best base your handset will automatically select the base station with the strongest reception Base 1 4 you can select a specific base to use To confirm To select which base station you want your...

Page 31: ...e or Home Until the display shows Show base Until the display shows Set new name Until the base name you wish to change is flashed on the display ABC Use the keypad to enter the new base station name To confirm the setting To change the base station name Options Options Options 29 Del Options Del Options Del BASE STATION SETTINGS ...

Page 32: ... BASE 1 4 If your handset is already registered to another base then the display shows next to the base name When a free base station number is displayed Display then shows Searching and the base station number When the handset has detected the base station signal it gives a confirmation ring You are asked to enter the base station PIN PIN Enter the 4 digit base station PIN The pre set PIN is 0000...

Page 33: ...ou want to de register is flashing To confirm To de register a handset Press the INT button Display shows the INT symbol and Internal Enter the handset number you want Display shows the number and the called handset rings Press the END button to end the call Your caller is put on hold and you hear the dialling tone KEYPAD Enter the handset number to which you want to transfer the call When the han...

Page 34: ...al caller Your caller is put on hold and you hear a tone KEYPAD Enter the handset number to which you want to transfer the call When the handset is answered Press and hold the button for a few seconds until the display clears You can now start your three way conversations To hold a three way conversation Int 32 ADDITIONAL HANDSETS ...

Page 35: ...ique signal and your handset will automatically accept it as the next base station To avoid confusion you may wish to allocate a different name from your original base This can be done by following the steps on page 29 To register your handset to another base station Please note When registering handsets to another manufacturer s base the assigned handset number may not appear in the handset displ...

Page 36: ...l to dial a pause after entering the PSTN pre fix code eg 9 11 etc to enable you to get an outside line However your Synergy 2120 can enter a pause automatically for you Until the display flashes Base setting PIN Enter the 4 digit base station PIN Original setting 0000 Until the display flashes PSTN prefix KEYPAD Enter the pre fix number you want This can be up to 5 digits To confirm the setting T...

Page 37: ...our Synergy 2120 you should contact the Synergy Helpline on 0845 602 1041 Calls are charged at local call rates If the problem is not remedied you will be advised to contact your original point of purchase Some retailers offer extended warranty schemes for cover outside the initial 12 month period Please ask them for details Outside warranty If your Synergy 2120 needs repair after the warranty per...

Page 38: ... link up with the base station If the display shows Not SUB the handset must be registered with the Synergy 2120 base station See page 30 Is the display flashing The mains power cable may not be connected at the base or switched on Are you in range of the base station Battery could be low or flat If using more than one base station check that you are connected to the correct base See page 28 No ri...

Page 39: ...wer adaptor is properly plugged in to the charger your handset has slotted correctly into the charger the battery is correctly fitted into the handset Are you using the correct power adaptor Synergy 2120 base station power supply is Item Code 871997 Cannot adjust the option in the base station Is someone else making changes via another handset Have you pressed the OPTIONS button to confirm your se...

Page 40: ... instructions in this guide The telephone lines must provide Multi frequency Touch Tone dialling capabilities It may be connected to Direct Exchange Lines and switchboards PBXs with new plan plug and socket arrangements Connecting to switchboards Synergy 2120 is only approved for use with a compatible switchboard including those which do not provide secondary proceed indication If you would like a...

Page 41: ...uildings Power supply Base station 230 V 50 Hz AC adaptor Power consumption base station 3 6 VA Operating time mobile unit Standby up to 150 hours with fully charged battery Phone in use Up to 12 hours Permitted ambient conditions 0 C to 55 C Handset 5 C to 45 C for operation maximum Base 15 to 90 rel humidity Permitted storage temperature 10 C to 60 C Signalling method DTMF and PULSE Signal key f...

Page 42: ...ll waiting 25 Calls end 13 make 13 receive 14 redial 14 three way calling 32 transfer 31 Cleaning 35 DECT 7 Dialling mode 15 34 pulse 15 tone 15 Display symbols 2 Emergency number Direct Call dial 21 set 21 cancel 22 End a call 13 Go back option 15 Guarantee 35 Handset additional 30 call another handset 31 de register 31 display which base station 28 earpiece volume 14 keytones 22 lock unlock 22 m...

Page 43: ...a number 18 edit an entry 18 pause 18 store a name and number 17 INDEX Phone system building up 7 PIN base station 12 27 handset 12 20 pre set 12 Power socket 10 Power cable 10 Recall 15 Receive a call 14 Redial 14 REN Ringer Equivalence Number 38 Returning your Synergy 2120 35 Room monitor 23 Safety instructions 9 Secrecy 14 Select services 25 call waiting 25 Service 35 Setting up 10 Switchboard ...

Page 44: ...42 Unpacking 8 Unlock handset 22 Unlock keypad 13 Volume earpiece 14 handset ringer 19 base station ringer 26 Warnings 9 Warranty 35 INDEX ...

Page 45: ...to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract Touchtone is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 1999 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Designed...