BT Synergy 3200 SMS, User Manual

Page 1: ...gy 3200 SMS Digital Cordless SMS Telephone Y O U M U S T S U B S C R I B E T O Y O U R N E T W O R K P R O V I D E R S C A L L E R D I S P L A Y A N D C A L L W A I T I N G S E R V I C E S B E F O R E T H E S E F E A T U R E S W I L L W O R K T O U S E S M S Y O U M U S T S U B S C R I B E T O A C A L L E R D I S P L A Y S E R V I C E A N D Y O U M U S T N O T W I T H H O L D Y O U N U M B E R N O...

Page 2: ...Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Please open this page for an at a glance guide to your Synergy 3200 SMS ...

Page 3: ...d exit button Talk button Use to make receive and end calls Keypad Handsfree button Lets you make and receive calls using the loudspeaker Up Down volume buttons Use to adjust the handset earpiece speech volume and handset and base ringer volume Also lets you access and scroll through the directory redial and calls list and enter a pause when storing numbers in the directory Menu button Lets you op...

Page 4: ...Signal strength icon is permanently displayed when the handset is registered to the base Flashes when handset is not registered to any base Flashes when you have new SMS messages Page button Lets you page the handset Also used to register handsets Charging light ON Handset charging Power In use light ON Standby Flashes In registration mode Flashes During a call Flashes When the phone rings Flashes...

Page 5: ...During the call to switch on press again to switch off enter handset number Dial external phone no enter handset number or to return to external caller press for 5 last numbers called CALLS for details of 20 last calls received When is flashing to open first message select Inbox Outbox to message you want to read select New message type message phone no to Handset Menu to Ring Volume to set level ...

Page 6: ...nd To Outbox MSG I N Message View Delete Delete All Settings Confirm Send Receive 09110235029 0161274599 9 Terminal nr Phonebook Ed Phonebook Add Entry Name Number Edit Entry Delete Entry Keypad Lock Off On Warning Tones Handset Menu Key Press Low Battery Out of Range Ring Volume Volume off Volume 1 Volume 2 Volume 3 Volume 4 Volume 5 Babycall Off On Number Off Monitor Mode On ...

Page 7: ... 4 Volume 5 Int Melody Melody 1 Melody 2 Melody 3 Melody 4 Melody 5 Ext Melody Melody 1 Melody 2 Melody 3 Melody 4 Melody 5 Auto Answer off on Handset Name Language English Francais Deutsch Italiano Espanol Setup Time setting DD MM HH MM Base Volume Volume off Volume 1 Volume 2 Volume 3 Volume 4 Volume 5 Menu Structure ...

Page 8: ...sed the handset will automatically return to the idle screen Base Melody Melody 1 Melody 2 Melody 3 Melody 4 Melody 5 Base Id Select Base Automatic Base 1 Base 2 Base 3 Base 4 Remove HS PIN Code PIN Code Ring Priority Off On Def Priority Dialling Mode Pulse Mode Tone Mode Recall 1 Recall 2 Recall PABX Setup PABX Code 1 PIN Code PABX Code 2 Pause Setup PIN Code 3 Seconds 5 Seconds Default PIN Code ...

Page 9: ...k 16 Paging handsets 19 Baby call 19 Room monitor mode 20 Handset settings 21 Base settings 25 Caller Display and Call Waiting 28 Caller Display 28 Calls list 29 Call Waiting 30 Using additional handsets and bases 31 Internal calls 34 Transferring calls 34 Help 37 General information 40 Guarantee 40 Technical information 41 Switchboard compatibility 41 Switchboard external line access code 41 Reca...

Page 10: ...ase stations with more than one handset connected INTRODUCTION Digital Clarity DECT Page Power In use Charging Synergy 3100 Vol 1 2 5 8 0 3 6 9 enu M crec e y S 4 7 DE F WX Y Z TU V PQ R S MN O JKL GH I AB C Calls dia e l R Digital Clarity R f n o c In t SM S Vol 1 2 5 8 0 3 6 9 enu M crec e y S 4 7 DE F WX Y Z TU V PQ R S MN O JKL GH I AB C Calls dia e l R Digital Clarity R f n o c In t SM S Vol ...

Page 11: ...ble batteries One power supply for base station One telephone line cord One belt clip Date of purchase Place of purchase Serial number For guarantee purposes proof of purchase is required so please keep your receipt Enter your Base station PIN here See page 26 for more information Digital Clarity DECT Page Synergy 3200 SMS C harging P ower In Us e Vol 1 2 5 8 0 3 6 9 enu M crec e y S 4 7 DE F WX Y...

Page 12: ...st one metre away from such appliances to minimise any risk of intereference Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning Simply clean the handset and base station with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a sta...

Page 13: ...e packaging with the batteries 2 Install the batteries 11 1 Connect the power supply to the base Plan the location Position your Synergy 3200 SMS within 2 metres of a power socket and phone socket otherwise extension cables will be required Make sure it is at least 1 metre away from other electrical products to avoid interference Do not place your Synergy 3200 SMS product in the bathroom or other ...

Page 14: ...lp them last as long as possible However charge capacity of rechargeable batteries will reduce with time as they wear out so reducing talk standby time of the handset Eventually they will need to be replaced New batteries can be obtained from the BT Synergy Helpline on 08706 058 047 After charging your handset for the first time subsequent charging time for the battery is approximately 6 8 hours a...

Page 15: ...ne on 08706 058 047 Note It is recommended that you do not connect the telephone line cord to the phone socket until your handset is fully charged This will prevent the risk of the batteries discharging during a conversation which could cause you to lose a call Your Synergy 3200 SMS is now ready for use Fit the belt clip onto the back of the handset if required Slot 4 Connect the telephone line co...

Page 16: ... off To switch the handset on press and hold the POWER button again Preparatory dialling Enter the number to be dialled The number is shown in the display If you make a mistake press the button to remove the incorrect digit When you have entered the number correctly press the TALK button to dial the number Your handset will automatically time the duration of all external calls The handset display ...

Page 17: ...n Display shows the icon to indicate handsfree is active To switch handsfree off press the HANDSFREE button again To end the call press the TALK button Handsfree allows you to talk to your caller without holding the handset It also enables other people in the room to listen to your conversation Handsfree To receive a call When the phone rings the display will show External Call and the EXT symbol ...

Page 18: ... Calls Vol Redial crec e y S crec e y S To redial the last number called Press the TALK button Press the UP button The last number is redialled Please note that if you press the UP button again it will adjust the earpiece volume Calls Vol Redial Press the button Press the DOWN button to reach Ed Phonebook Press the button Press the button to select Add Entry The display shows NAME Enter the name u...

Page 19: ... want to enter a pause when storing international numbers charge card numbers or if you connect your telephone to a switchboard For more information on switchboard use see page 41 When storing the number press and hold the UP button until a P is displayed at the point where you want to enter the pause You may enter as many pauses as required Calls Vol Redial To enter the letter T press the 8 butto...

Page 20: ...mation beep The number will be displayed Edit the entry using the button to delete and by entering new numbers Press the button to store the new number You will hear a confirmation beep Press and hold the button to return to standby Calls Vol Redial enu M Calls Vol Redial Calls Vol Redial enu M enu M enu M enu M enu M crec e y S crec e y S crec e y S Press the TALK button to dial the number or nam...

Page 21: ...an press any button on the handset except the button and your baby call telephone number will be automatically dialled This could be used for example by a baby sitter Page Page The number will be displayed along with Delete Entry Press the button Display shows Deleted and you hear a confirmation beep Press and hold the button to return to standby enu M crec e y S To set your baby call telephone nu...

Page 22: ...il you switch it off Room monitor mode If you have at least two handsets registered to your Synergy 3200 SMS base station you can leave one handset in a room and monitor the noise in the room by making an internal call to the handset This could be used for example in a child s bedroom To switch the room monitor on or off enu M enu M enu M Calls Vol Redial Calls Vol Redial To switch baby call off P...

Page 23: ...th e g 17 June 17 Jun Press the button to confirm and the display shows the time setting Enter the time using the 24 hour clock e g 4 30pm 16 30 Press the button to confirm enu M Calls Vol Redial enu M enu M enu M enu M To adjust the handset ringer volume There are 5 levels to choose from 1 5 or you can turn the ringer off altogether Press the button to enter the menu Use the DOWN to scroll to Han...

Page 24: ... to confirm the new melody You will hear a confirmation tone You can now either select a different melody or press and hold the button to return to standby Calls Vol Redial enu M enu M Calls Vol Redial enu M Calls Vol Redial enu M crec e y S To switch the keypad lock on Locking the keypad prevents numbers from being dialled accidentally while carrying the handset around Press the button to enter t...

Page 25: ...alls Vol Redial enu M enu M Calls Vol Redial Calls Vol Redial enu M enu M To switch the keypad and warning beeps on and off Press the button to enter the menu Use the DOWN button to scroll to Handset Menu and press the button Display will show Warning Tones press the button Use the UP or DOWN button to select the tones you want Key Press Low Battery or Out of Range Press the button to confirm Use ...

Page 26: ...ill hear a confirmation beep To name a handset The handset name is pre set to SYNERGY however you can personalise each handset by giving it a name The name can be up to a maximum of 8 characters Press the button to enter the menu Use the DOWN button to scroll to Handset Menu and press the button Press the DOWN button to scroll to Handset Name and press the button Press the button to delete the nam...

Page 27: ...Volume OFF You will hear a sample ring Press the button to confirm Press and hold the button to return to standby Base settings To adjust the base ringer melody Press the button to enter the menu Use the DOWN button to scroll to Setup and press the button Press the DOWN button to scroll to Base Melody and press the button Use the UP or DOWN button to select the required melody Melody 1 5 You will ...

Page 28: ...g in the space provided on page 9 You will need to use your base station PIN for registering handsets and for some other optional settings Press the button to enter the menu Use the DOWN button to scroll to Setup and press the button Use the DOWN button to scroll to PIN Code and press the button Display will show PIN Code Enter your 4 digit PIN original setting 0000 Press the button Display will s...

Page 29: ...y To default reset the handset and base to their original settings Please note that if you reset your Synergy 3200 SMS the Phonebook Redial and Calls list will be deleted Press the button to enter the menu Use the DOWN button to scroll to Setup and press the button Use the DOWN button to scroll to Default and press the button The display will show PIN Enter the base PIN original setting 0000 Press...

Page 30: ... list and copy them into the phonebook Caller information not available With some incoming calls the telephone number of the caller is not available and cannot therefore be displayed In this case your Synergy 3200 SMS provides you with some explanatory information about the type of call received This will be one of the following UNAVAILA The number is unavailable WITHHELD The caller has withheld t...

Page 31: ...the TALK button The number will be dialled automatically To store a number from the Calls list into the Phonebook To enter the Calls list Press the DOWN button to enter the Calls list The symbol is displayed Use the UP or DOWN button to scroll backwards and forwards through the Calls list If the name of your caller has been stored in the phonebook this will be displayed Press the button and the nu...

Page 32: ... in the Phonebook will appear on the handset display Instead of the engaged tone the second caller will hear an announcement to hold on as you are aware that there is a second call To use Call Waiting You can answer the second call without disconnecting your first caller by pressing the R button The first caller is put on hold When you have spoken to your second caller you can return to the first ...

Page 33: ...re will be a tick to indicate the other bases that the handset is already registered to Enter the base number 1 4 that you want to register the handset to Enter your 4 digit PIN original setting OOOO and press the button The display will show Base search 1 2 3 4 and the symbol will flash as the handset tries to locate the base Digital Clarity DECT Page Synergy 3200 SMS C harging P ower In Us e Vol...

Page 34: ... shows Confirm Press the button You will hear a confirmation beep Once deregistered the handset will display Not Sub When the handset locates the base the handset will be automatically selected and shown on the display If the handset does not locate the base the handset will return to the previous menu Try to register again by using a different base number Ensure that you are close to the base Pre...

Page 35: ...cate the base When the handset locates the base the handset will be automatically selected and shown on the display If the handset does not locate the base the handset will return to the previous menu Try to register again by using a different base number Ensure that you are close to the base Press the button to confirm The handset is registered enu M Calls Vol Redial enu M enu M enu M enu M Note ...

Page 36: ... to call 1 5 The handset will be called To end the call press the TALK button To transfer an external call between handsets During an external call Press and hold the INT button until Internal Call is displayed Enter the number of the handset that you want to transfer the call to 1 5 Your caller will be put on hold When the internal handset is answered if you want to you can talk to the handset us...

Page 37: ... You can select which base or handset will ring and how many rings it can make before the others start to ring Press the button to enter the menu Use the DOWN button to scroll to Setup and press the button Use the DOWN button to scroll to Ring Priority and press the button Use the DOWN button to scroll to Def Priority and press the button Use the DOWN button to display the option you want either B...

Page 38: ... ringing Press the button to enter the menu Use the DOWN button to scroll to Setup and press the button Use the DOWN button scroll to Ring Priority and press the button Use the DOWN button scroll to select On or Off Press the button Press and hold the button to return to standby enu M Calls Vol Redial enu M Calls Vol Redial enu M Calls Vol Redial enu M crec e y S ADDITIONAL HANDSETS ...

Page 39: ...teries After a time you may find that the handset batteries are running out of charge more quickly This is a standard sign of wear and the batteries will need replacing For spare AAA NiCad rechargeable batteries please contact the Synergy Helpline 08706 058 047 Replacing the batteries Slide off the battery compartment cover Install the batteries as shown Slide the battery compartment cover back in...

Page 40: ...y The batteries may not be fitted correctly Recharge or replace the batteries Switch the handset on see page 14 Check that the telephone line cord is plugged in and that the base station is connected to the mains power and is switched on Check that the mains power cable is connected at the base and switched on Move closer to the base station Charge the handset batteries or replace them if necessar...

Page 41: ... SMS product plugged into the line Try again when the other handset user has finished Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket Check your telephone line is working properly Call the Synergy SMS Helpline for assistance on 0906 302 0069 calls are charged at 50p per minute open from 9am t...

Page 42: ... approved agents This guarantee does not affect your statutory rights Within the 12 month guarantee period If you experience difficulty using the product prior to returning your product please read the Help section beginning on page 37 or contact the Synergy 3200 Helpline for assistance Helpline 08706 058 047 9am to 5 30pm Monday to Friday In the unlikely event of a defect occurring please follow ...

Page 43: ...witchboard external line access code This product is intended for use within the UK for connection to the public telephone network and compatible switchboards which support tone dialling and timed break recall If in doubt please consult your service provider Switchboard compatibility Recall To use the recall button This is used when connected to certain switchboards and for some BT Select Services...

Page 44: ...witchboard access code e g 9 11 etc to enable you to get an outside line If you use your Synergy 3200 SMS with two separate switchboards you can set two separate access codes Then you can simply select which switchboard you are using your phone with This feature can also automatically insert a pause between the access code and the phone number stored in the Phonebook You can then select which swit...

Page 45: ...y dialling 14 receive 15 redial 15 secrecy 16 three way conversation 35 transfer 34 Calls list 29 call back 29 delete 30 enter 29 store 29 Call timer 14 Call waiting 30 Change handset batteries 11 Date set 21 Delete calls list 29 phonebook entries 18 De register 32 Dialling mode 41 Display icons 2 Earpiece volume 15 End a call 14 Guarantee 40 Handset settings default reset 27 keypad beeps on off 2...

Page 46: ... compatibility 41 Technical information 41 Telephone line cord 13 Three way conversation 35 Time set 21 Transfer calls 34 Unpacking 9 Volume base ringer 25 earpiece 18 handset ringer 21 handsfree speaker 15 Handsfree 15 Help 37 Helpline 13 Internal calls 34 Keypad beeps on off 23 Keypad lock on off 22 Language 24 Location of product 11 Make a call 14 Melody ringer 22 Menu structure 4 6 Monitor mod...

Page 47: ... the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC Declaration of Conformance Hereby Suncorp Technologies declares that this Synergy 3200 SMS is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC The Declaration of Conformance for the Synergy 3200 SMS is published on the web site http www...

Page 48: ...subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract Touchtone is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 2002 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Designed by The Art Design Partnership Limited Print...