BT VERVE 3010 EXECUTIVE, User Manual

Page 1: ...his product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Y O U M U S T S U B S C R I B E T O Y O U R N E T W O R K P R O V I D E R S C A L L E R D I S P L A Y S E R V I C E B E F O R E Y O U R V E R V E 3 0 1 0 E X E C U T I V E W I L L D I S P L A Y C A L L E R I N F O R M A T I O N A Q U A R T E R L Y F E E I S P A Y A B...

Page 2: ...Please open this page for an at a glance guide to your Verve 3010 Executive ...

Page 3: ...s Also to put handset into handsfree operation Menu button Press to access your Menu options Display Shows status of your handset Navigation button Used to move up and down Menu options Directory and Calls list Directory button Press to access Directory Red Phone button Press to end call return display to idle Secrecy button Press to cut off your microphone so your caller cannot hear you Int butto...

Page 4: ...2 Base Power in Use Page DECT Digital Clarity Verve 3010 Power In use Light Flashes when line is in use Page button Press to register additional handsets see page 38 also to call all handsets ...

Page 5: ...ENTRY DELETE ALL COPY TO DIR EXTERNAL RINGER SETTINGS CHANGE MLDY Select melody MELODY 1 to MELODY 10 CHANGE VOL Select volume OFF LOW MEDIUM HIGH PROGRESSIVE INTERNAL CHANGE MLDY Select melody MELODY 1 to MELODY 10 CHANGE VOL Select volume OFF LOW MEDIUM HIGH PROGRESSIVE Select BEEP ON BEEP OFF KEY BEEP Select BASE 1 to BASE 4 BASE AUTO SELECT BASE Select AUTOTALK ON AUTOTALK OFF AUTO TALK Edit h...

Page 6: ...H DIAL MODE Select TONE or PULSE HOLD MUSIC Select MUSIC ON or MUSIC OFF Menu Structure Indicates that the line is in use When the icon flashes indicates that you have an incoming call or you have put an external call on hold Indicates that you either have an incoming internal call or you are already on an internal call You are in handsfree operation Battery icon is displayed when the battery is l...

Page 7: ...ry Dial from the Calls list Adjust handsfree volume whilst in handsfree mode Adjust earpiece volume Make internal call hold down hold down then to scroll through the list to dial to display name or number you wish to dial to dial to display CALLS LIST to display the number you want to dial to increase decrease volume to increase decrease volume the second handset will ring Int OK Menu Dir Unlock M...

Page 8: ...free 13 Using the Directory 14 Character map 16 Redial 20 Secrecy 20 Paging 21 Internal calls 21 3 way calling 22 Caller Display 23 Calls list 23 Handset settings 26 Handset ringer melody and volume 26 Base station settings 33 System PIN Personal Identification Number 33 Call barring 34 Using additional handsets and bases 38 Registering additional handsets 38 Help 41 General information 43 Guarant...

Page 9: ...compartment cover 2 screws and 2 wall plugs For guarantee purposes proof of purchase is required so please keep your receipt Enter your system PIN code here For more information on your system PIN see page 33 For your records Date of purchase Place of purchase Helpline If you experience any difficulties with your BT Verve 3010 Executive please call the BT Verve 3010 Executive Helpline on 08702 403...

Page 10: ...ou check with a medical expert before using this product Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning Simply clean the handset and base station with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmen...

Page 11: ... power supply cable into the power socket on the underside of the base The correct socket for the power supply cable is clearly labelled as such The Power In use light will be lit when power has been connected correctly N B On the Verve 3000 additional handset the power supply unit connector is red 2 Plug the power supply unit into the wall socket 3 Insert the batteries Insert the three AAA rechar...

Page 12: ... capacity of 550 mAh Using inappropriate batteries will invalidate your guarantee and may damage the telephone When the batteries are inserted the display will show When the handset is placed on the base station the display will intermittently show Leave the handset in the base station for approximately 16 hours to fully charge the batteries as they will not be charged on receipt CHARGING Menu Dir...

Page 13: ...t clip on back of handset guide and push into the slot provided and twist clockwise until belt clip is secure Your BT Verve 3010 Executive is now ready for use Helpline If you have any difficulties setting up or using your BT Verve 3010 Executive please call the BT Verve Helpline on 08702 403180 SETTING UP ...

Page 14: ...y dialling Enter the phone number first If you make a mistake press the Clear options button to erase the last digit Clear Press the GREEN PHONE button to dial the number To end a call Press the RED PHONE button To receive an external call When the phone rings the Power In use light on the base will flash Press the GREEN PHONE button to answer the call Or If the handset is on the base simply lift ...

Page 15: ...n the room to listen to the conversation Your hands are left free for example to take notes To make a handsfree call Press the GREEN PHONE button Press the GREEN PHONE button again The display will show the icon The loudspeaker will switch on Dial the number To switch back to using the handset at any time press the GREEN PHONE button again To adjust the handsfree volume whilst in handsfree mode Wh...

Page 16: ...an enter up to 22 digits and up to 12 characters There are three ways to enter the directory By pressing the Dir button by pressing the DOWN navigation button or by pressing the Menu button followed by the OK options button The following instructions use the Dir button but the procedures for accessing and using the directory are similar using any of the three options To store an entry in the direc...

Page 17: ...Save options button ENTER NUMBER is displayed Enter the telephone number Press the Save options button ENTRY SAVED is displayed a confirmation tone will be heard Press the OK options button if you wish to insert another directory entry Or Press the RED PHONE button to return to the idle display 8 T U V 6 M N O 6 M N O Save Save OK USING THE TELEPHONE ...

Page 18: ...Button 1 SPACE A B C a b c 2 D E F d e f 3 G H I g h i 4 J K L j k l 5 M N O m n o 6 P Q R S p q r s 7 T U V t u v 8 W X Y Z w x y z 9 0 9 W X Y Z 8 T U V 7 PQ R S 6 M N O 5 JK L 4 G H I 3 D E F 2 A B C 1 USING THE TELEPHONE ...

Page 19: ...gh the names beginning with E using the DOWN navigation button to select the required entry Press the GREEN PHONE button The number will be displayed and dialled Dir 3 D E F To view a directory number entry Press the Dir options button Press the DOWN navigation button to scroll through the menu until the required entry is displayed Or Press the first letter of the name you are looking for Press th...

Page 20: ... a short time the handset will show COMPLETED before returning to the idle display Dir OK Yes To copy the entire directory to another handset Press the Dir options button Press the Option button Press the DOWN navigation button until COPY ALL is displayed Press the OK options button If only 2 handsets are registered to the base your handset will display CONFIRM If you have multiple handsets regist...

Page 21: ... want to change the telephone number Press the Save options button ENTRY SAVED is displayed on the handset and you will hear a confirmation tone Press the RED PHONE button to return to the idle display Dir OK Clear Clear Save Save To delete an entry Press the Dir options button Press the DOWN navigation button to scroll to the entry you want Press the Option button Press the DOWN navigation button...

Page 22: ...saves the last five telephone numbers dialled into a redial list To dial a number in the redial list Press the UP navigation button The last number dialled will be displayed Press the UP or DOWN navigation button to scroll through the redial list until the entry you want is displayed Press the GREEN PHONE button to dial the number Secrecy When on a call you can talk to someone in the same room wit...

Page 23: ...wo handsets registered to the base the second handset will be called directly To accept the incoming internal call press the GREEN PHONE button If there are more than two handsets registered to the base the caller will have to specify which handset they wish to call The other handset numbers will be displayed for the caller to select Press the Int button Press the handset number you wish to call e...

Page 24: ...button When the called internal handset answers you can either speak to them or put the call through straight away by pressing the RED PHONE button Your external caller will be connected to the other handset Int Int 3 way calling You are able to hold a three way conversation between an external caller and two internal callers To make a 3 way call When on an external call the user has to call the o...

Page 25: ... of their call unless the number has been withheld is unavailable or is an international call If you have stored a name to go with the number in your handset directory the name will be displayed instead Please ensure that you have stored the full telephone number including the area code otherwise the name will not match the number stored in the directory Calls list The Calls list contains the tele...

Page 26: ...tton until the call is listed that you want to dial Press the GREEN PHONE button The number is dialled To dial from the Calls list Press the Menu options button Press the DOWN navigation button until CALLS LIST is displayed Press the OK options button Menu OK To copy a number from the Calls list to the directory Press the Menu options button Press the DOWN navigation button until CALLS LIST is dis...

Page 27: ...enu options button Press the DOWN navigation button until CALLS LIST is displayed Press the OK options button Press the DOWN navigation button until you reach the number you want to delete Press the Info options button Press the Option button Menu OK Info To delete the entire Calls list Press the Menu options button Press the DOWN navigation button until CALLS LIST is displayed Press the OK option...

Page 28: ...options button EXTERNAL is displayed press the OK options button The current melody will be played CHANGE MLDY is displayed press the OK options button Menu OK OK OK OK Press the UP or DOWN navigation button to change the melody Press the Save options button when you have selected the melody you want A confirmation tone is heard Press the RED PHONE button to return to the idle display Save To chan...

Page 29: ...ress the OK options button EXTERNAL is displayed Press the DOWN navigation button INTERNAL is displayed Press the OK options button The current melody will be played CHANGE MLDY is displayed press the OK options button Press the UP or DOWN navigation button to change the melody Press the Save options button when you have selected the melody you want A confirmation tone is heard Press the RED PHONE...

Page 30: ...splayed e g MEDIUM Press the DOWN navigation button to scroll through the volume choices OFF LOW MEDIUM HIGH PROGRESSIVE Menu OK OK OK OK Press the Save options button when you want to select your volume setting Press the RED PHONE button to return to the idle display A confirmation tone is heard Save To switch your handset key beeps on off Press the Menu options button Press the DOWN navigation b...

Page 31: ...K To select a base You are able to register your Verve handset to 4 bases If your handset has been registered to more than one base you can select which one it uses Press the Menu options button Press the DOWN navigation button until SETTINGS is displayed Press the OK options button Press the DOWN navigation button until SELECT BASE is displayed Menu OK Note If AUTO is selected the handset will au...

Page 32: ...gation button until your required selection is displayed Press the Save options button You will hear a confirmation tone Press the RED PHONE button to return to the idle display Note The default setting is for auto talk to be ON Menu OK OK Save To give the handset a name The handsets when registered to the base station are assigned numbers You can give the handset a name as well as a number to mat...

Page 33: ... the Menu options button Press the DOWN navigation button until SETTINGS is displayed Press the OK options button Press the DOWN navigation button until CONTRAST is displayed Press the OK options button Press the UP or DOWN navigation button to scroll through the choices available Menu OK OK Save To switch keyguard on and off You can lock the keypad so that it cannot be used accidentally while car...

Page 34: ...and hold the S button for ten seconds You will hear a beep and RESET HS is displayed Press the Yes options button RESETTING is displayed and you will hear a confirmation tone The settings after a reset will be External ringer melody 1 External ringer volume MEDIUM Internal ringer melody 1 Internal ringer volume MEDIUM Key beeps ON Auto talk ON S Yes HANDSET SETTINGS ...

Page 35: ...rmation tone Press the RED PHONE button to return to the idle display OK To change the System PIN Press the Menu options button Press the DOWN navigation button until BASE SETTING is displayed Press the OK options button Press the DOWN navigation button until SYSTEM PIN is displayed Press the OK options button OLD PIN is displayed Enter your old 4 digit PIN factory setting is 0000 Menu OK OK OK OK...

Page 36: ...It is possible to prevent certain numbers being dialled from the handsets that are registered to your base This is carried out by setting call barring prefixes There are a maximum of 4 prefixes that can be stored An example of how barring operates is as follows Storing 0800 as a prefix will prevent any handset from dialling a number beginning with 0800 Storing 0XXX as a prefix will prevent any han...

Page 37: ...tton Press the DOWN navigation button until CALL BARRING is displayed Menu OK Storing XXXX as a prefix will prevent any handset from making any outgoing call When a handset attempts to dial a number that is barred the display will show CALL BARRED To store call barring prefixes Press the Menu options button Press the DOWN navigation button until BASE SETTING is displayed Press the OK options butto...

Page 38: ...played Press the OK options button You will hear a confirmation tone and the display will show BAR 1 XXXX Back Option Menu OK OK OK OK Press the OK options button SYS PIN is displayed Enter your base PIN factory setting 0000 Press the OK options button BAR 1 XXXX is displayed Press the DOWN navigation button to select which call bar you want to switch off Press the Option button BARRING ON is disp...

Page 39: ...all is placed on hold When the call is on hold you can choose whether your caller hears music or not Press the Menu options button Press the DOWN navigation button until BASE SETTING is displayed Press the OK options button Press the DOWN navigation button until HOLD MUSIC is displayed Press the OK options button MUSIC ON is displayed Press the DOWN navigation button to select MUSIC ON or MUSIC OF...

Page 40: ... DECT Digital Clarity Verve 3010 Registering additional handsets If you purchase new handsets to use with your BT Verve 3010 Executive they will have to be registered to the base You will need to do this before you can use them To register an additional Verve 3000 Executive handset to your Verve 3010 base station Once the battery has been inserted and the cover replaced the display will show REGIS...

Page 41: ...until REGISTRATION is displayed Press the OK options button REGISTER HS is displayed Press the OK options button BASE 234 is displayed Press either the 2 3 or 4 button to select which base station you want to register to Press the OK options button SYS PIN is displayed Enter the 4 digit PIN of the base station you want to register to Press the OK options button PRESS PAGE ON BASE is displayed on t...

Page 42: ...de register a handset from a base Press the Menu options button Press the DOWN navigation button until REGISTRATION is displayed Press the OK options button REGISTER HS is displayed Press the DOWN navigation button DE REG HS is displayed Press the OK options button PLEASE WAIT flashes on the handset display SYS PIN is then displayed Enter the 4 digit PIN number of the base you want to de register ...

Page 43: ... the handset You have changed the PIN The handset is not charged Keyguard may be switched on Solution Make sure that the power supply is plugged in at the base and switched on Make sure that the rechargeable batteries included are fitted in the handset correctly Try entering the default PIN 0000 If you have changed the PIN and cannot remember the number you will need to contact the BT Verve Helpli...

Page 44: ...d off Call barring may be set Secrecy is switched on The caller s number has been withheld You have pressed the wrong button in a sequence Solution Move closer to the base station Register the handset Check the mains power is connected correctly Maximum charging power is only possible when no calls are being made Make sure that the handset is placed on the base or in the charger correctly You will...

Page 45: ...tempt at adjustment or repair other than through approved agents This guarantee does not affect your statutory rights Within the 12 month guarantee period If you experience difficulty using the product prior to returning your product please read the Help section beginning on page 41 or contact the BT Verve Helpline on 08702 403180 for assistance In the unlikely event of a defect occurring please f...

Page 46: ...ical information How many telephones can you have on the line All items of equipment have a Ringer Equivalence Number REN which is used to calculate the number of items that may be connected to any one telephone line The BT Verve 3010 Executive has a total REN of 1 Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise A total REN of 4 is allowed per telephon...

Page 47: ...one is heard Press the RED PHONE button to return to the idle display Menu OK OK Save To set the dialling mode Press the Menu options button Press the DOWN navigation button until BASE SETTING is displayed Press the OK options button Press the DOWN navigation button until DIAL MODE is displayed Press the OK options button TONE is displayed Press the DOWN navigation button to select the required di...

Page 48: ... the base Switch the power adaptor off at the mains and remove the adaptor plug from its socket Drill two holes 35 mm deep using a 5 mm drill 72 mm apart to take the wall plugs Put wall plugs into the drill holes and then insert both screws Leave 2 3mm between the head of the screw and the wall You are now able to mount the base to the wall Fit the base onto the two screws If necessary tighten or ...

Page 49: ...47 WALL MOUNTING Wall mounting template 72mm ...

Page 50: ...48 ...

Page 51: ... call earpiece volume 13 internal 21 making 12 preparatory 12 receiving 12 redial 20 secrecy 20 three way 22 transferring 22 Character map 16 Charge handset batteries 10 Cleaning 8 Delete all directory entries 20 calls list 25 directory entry 19 De register additional handsets 40 Dialling mode 45 Directory 14 character map 16 copy entry to another handset 18 copy entire directory to another handse...

Page 52: ...ld 37 secrecy 20 Page a handset 21 Pause insert 17 Phone socket 10 PIN 33 Power connection 9 Preparatory dialling 12 Pulse dialling 45 Quick guide to handset functions and settings 5 Recall mode 45 Receiving calls 12 Redial 20 dial number in redial list 20 Registering additional handsets 38 40 REN how many phones can I have 44 Reset 32 Returning product 43 Safety information 8 Secrecy 20 Select a ...

Page 53: ... Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2002 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Verve 3010 Executive Issue 1 10 02 6 1 Designed by The Art Design Partnership Limited ...