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Answering calls

When you receive an incoming call, 
the phone rings and the screen 
displays the caller’s information.  
You can choose to answer the 
incoming call in the following ways:

• 

By picking up the handset.

• 

By pressing the 

Speakerphone

 key. 

• 

By pressing the 

Headset

 

 key.

• 

By pressing 

Answer

, or the line  

key that has the flashing green 
LED indicator.

Transferring calls

You can transfer a call to another 
person in one of the three ways.

• 

Blind Transfer: transfer a call 
directly to another party  
without consulting.

• 

Semi-Attended Transfer:  
transfer a call when the target 
phone is ringing.

• 

Attended Transfer: transfer a call 
having spoken to the recipient first.

To perform a blind transfer

• 

Press the 

Tran

 soft key during a call.

• 

Enter the number you want to 
transfer the call to.

• 

Press the 

Tran

 soft key to 

complete the transfer.

The call will then be connected to the 
number you’re transferring it to.

To perform a semi-attended 
transfer

• 

Press the 

Tran

 soft key during a call.

• 

Then either:

• 

Enter the number you want to 
transfer the call to.

• 

Press the 

Directory

 soft key to 

find the number of directory or 
History. 

• 

Press 

 or  

 to dial out.

• 

Press the 

Tran

 soft key to 

complete the transfer when you 
hear the target phone ringing.

To perform an attended transfer

• 

Press the 

Tran

 soft key during a call.

• 

Either enter the number you want 

to transfer the call to, or press 
the 

Directory

 soft key to find the 

number from directory or history. 

• 

Press 

 or  

 to dial out.

• 

After the person answers the 
call, press the 

Tran

 soft key to 

complete the transfer.

• 

If you’re using a handset, complete 
the transfer by hanging it up. You 
can cancel a transfer before the 
call’s connected by pressing the 

Cancel

 soft key.

Ending calls

There are three ways to end a call:

• 

If you’re using the handset, press 
the 

Cancel

 soft key or hang up the 

handset.

• 

If you’re using the headset, press 
the 

Cancel

 soft key.

• 

If you’re using the speakerphone, 
press 

 or the 

Cancel

 soft key.

Conference calls 

To set up a conference call:

• 

Dial the first person then press the 

Conf

 soft key; they’ll be put on hold. 

• 

Dial the number of the next person 
you want to join the call and press 

,  

 , or the 

Send

 soft key.

• 

When they answer, press the 

Conf

 

soft key again. 

• 

Repeat the process until everyone 
has joined the conference call.

During your conference call, you can:

• 

Press the 

Hold

 soft key to place 

the conference call on hold.

• 

Press the 

Split

 soft key to split the 

call into two individual calls.

• 

Press the 

New Call 

soft key to 

make a new call.

• 

Press the 

Back

 soft key to return to 

the previous screen.

• 

Press the 

 

Mute

 key to mute  

the call.

• 

Press the 

Cancel

 soft key to end 

the call.

12

Summary of Contents for Yealink T46U

Page 1: ...Yealink T46U IP Phone User guide ...

Page 2: ...Contents What s in the box 3 Let s get started 4 Check you re set up on Cloud Voice 7 Getting to know your phone 8 Phone display 10 Using your phone 11 Additional features 14 General information 15 2 ...

Page 3: ... you open the box Got everything Phone stand Handset cord Ethernet cable 2m CAT5E UTP cable Quick start guide Mains power adapter optional Wall mount bracket optional Yealink T46U IP phone and handset Phone stand Wall mount bracket optional Handset cord Ethernet cable Quick start guide Power adapter optional Yealink T46U IP phone and handset 3 ...

Page 4: ...nce you ve unpacked it turn your Yealink T46U upside down so you can see the ports Then slot the phone stand into one of the slots depending on the angle you want or into the optional wall mount bracket Desk mount method Wall mount method optional 4 ...

Page 5: ...Here s how to connect the handset and optional headset Here s how to connect a USB flash drive A Upper USB port B Lower USB port 5 ...

Page 6: ... connection optional IEEE 802 3 af compliant PoE Hub Switch PC Internet DC5V You have two options for power and network connections normal AC power and Power over Ethernet PoE Your system administrator will let you know which one to use AC power A Power over Ethernet B Here s how to connect the network and power 6 ...

Page 7: ...ght take some time so please be patient Once it s finished it ll show this symbol If something has gone wrong you ll see this symbol If this happens just give us a call on 0800 389 0537 and we ll be able to help Once everything is updated and ready to go your Cloud Voice number will show on the screen like this Check you re set up on Cloud Voice 7 ...

Page 8: ... key 7 Hold key 8 Redial key 9 Transfer key 10 Speakerphone key 11 Volume key 12 Keypad 13 Speaker 14 Arrows scroll display information OK confirm action X cancel action 15 Hook switch tab 16 Hook switch 17 Soft keys 1 1 2 3 OK 6 5 4 7 8 9 0 HEADSET MESSAGE REDIAL TRANSFER HOLD MUTE 2 11 3 17 14 12 13 16 15 5 4 10 7 6 8 9 8 ...

Page 9: ...n has failed Multi lingual uppercase and lowercase letters input mode Busy forward Bluetooth mode is on Voice mail No answer forward Bluetooth headset is both paired and connected Text message Direct pick up Bluetooth enabled mobile phone is both paired and connected Auto Answer Group pick up Registered successfully Do Not Disturb Transfer Registration failed Phone warning Recall Registering Call ...

Page 10: ...tus You can view your phone status using either the phone user screen or web user screen In phone status you can see Network details Pv4 status IP address mode MAC address LAN type LAN IP and LAN mask Phone details device model hardware version firmware version and product ID Account details register status of your SIP accounts To view your phone status using the phone user screen Press the button...

Page 11: ...lace the original call on hold Enter a number or select a contact Select New Call Redial a number The phone keeps a record of all the calls you ve made To recall a contact you recently called Press the key Highlight the call you want to return and select Send Make an international call You can make calls to international numbers on your phone Press and hold digit key 0 on the phone keypad until th...

Page 12: ...t phone ringing To perform an attended transfer Press the Tran soft key during a call Either enter the number you want to transfer the call to or press the Directory soft key to find the number from directory or history Press or to dial out After the person answers the call press the Tran soft key to complete the transfer If you re using a handset complete the transfer by hanging it up You can can...

Page 13: ...ud Voice Take a look at the user feature guide to find out more You can search for a contact in the corporate directory or simply dial a contact number from it To access your corporate directory press the Directory soft key Select the contact group you re looking for and then press the Enter soft key Your corporate contact list will appear on the screen Press the Back soft key at any time to go ba...

Page 14: ...e phone The phone can connect to two Bluetooth devices at the same time Using Bluetooth Bluetooth headset connect your Yealink Bluetooth dongle to the USB port of your phone and enable Bluetooth then pair your phone with Bluetooth headset You can use your Bluetooth headset to handle calls Please refer to the user guide of the Bluetooth headset for instructions Mobile phone connect your Yealink Blu...

Page 15: ...uld be damaged by an electrical storm Should this happen contact your BT service desk Product disposal instructions The symbol shown here and on your phone means your product is classed as electrical or electronic equipment You shouldn t throw it away with other office waste once at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put ...

Page 16: ...o time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2021 Registered office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 July 2021 16 ...

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