Accessibility tools
There are lots of things you can do to make your BT TV even
easier to use. To review and change your accessibility settings,
press then select
Settings
and scroll down to
Accessibility
and Language
. Here’s a summary of what’s what.
Turn on Subtitles, Audio Description (AD) and Sign Language
If the broadcaster provides these features, they’re available on live TV and
on-demand programmes.
On your remote, use
and
AD
to turn Subtitles and Audio Description
on and off.
For sign language settings, go to
Settings
and scroll down to
Accessibility
and Language
to get to the options available. All on-demand programmes
have a subtitles or audio description option.
Using audio feedback
If you aren’t sure you’ve pressed a key or not, turn on audio feedback so
there’s a bleep on the TV every time you press a key on the remote. Partially
sighted and blind viewers might find it makes navigation easier.
To switch this on or off, go to
Settings
and scroll down to
Accessibility and
Language
and choose
Audio feedback
. When pressing
, you can go left
or right to turn audio feedback off or on.
Switching on the high-contrast colour scheme
If you find the menus difficult to read, there’s a high-contrast colour scheme
you can use instead. It has white text on black and the menu options don’t
blend in with the background.
To switch this on, go to
Settings
and scroll down to
Accessibility and
Language
and choose
Appearance
.
Remove channel logos
You can stop these logos appearing in the Guide to make it easier to read.
Remove transparency
You can change settings so that you don’t see the ‘transparent’ background
image of a programme while you’re browsing the Guide.
Parental Controls and PINs
It’s easy to control access to BT TV, if you want to.
Parental Controls
With BT TV, you only need to set these once. They’ll cover all channels,
players and programmes.
About your PINs
There are two PINs. Use your Parental Control PIN to control access to
programmes with an age rating. Use your Payment PIN to make purchases
on the BT Player. You can have the same PIN number for both if you like.
Parental Control PIN
Your default PIN is always
1234
. But you can change it at any time. To do
that, go to
Settings
, then
Change Parental Control PIN
. You’ll also need
to create a security question, which you’ll be asked for the answer to if you
forget your PIN.
Can’t remember your Parental Control PIN and security question?
You’ll need to reset the box. To find out how, pop over to
bt.com/help/resettv
Payment PIN
When you set up your box you’ll be asked to set a Payment PIN. To turn this
PIN on or off, go to the BT Player, then choose
Settings
and
PIN Settings
.
If you forget your Payment PIN, call the BT helpdesk on
0800 111 4567
or
go to
bt.com/PIN
Unhiding age-rated programmes and films
When you activate Parental Controls, all programmes rated PG, 12, 15 and
18 are hidden. You can also choose to put Parental Controls on programmes
that have a guidance warning.
You might need to type in your Parental Control PIN if you try to watch a live
programme with an age rating of 15 or above between 5.30am and 9pm.
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