6
UK
Troubleshooting
Fault
Probable Cause
Solution
Appliance not
working
The unit is not switched on
Check the unit is plugged in correctly and
switched on
Plug and lead are damaged
Call BUFFALO agent or qualified Technician
Fuse in the plug has blown
Replace the plug fuse
Power supply
Check power supply
Internal wiring fault
Call BUFFALO agent or qualified technician
Appliance does
not reach set
temperature
Faulty thermostat
Call BUFFALO agent or qualified technician
Faulty element
Call BUFFALO agent or qualified technician
Appliance heats up
but indicator light
does not come on
Indicator light has expired
Call BUFFALO agent or qualified technician
Power indicator
light comes on but
appliance does not
heat up
Faulty element
Call BUFFALO agent or qualified technician
Faulty thermostat
Call BUFFALO agent or qualified technician
Thermostat set incorrectly
Check thermostat
Appliance slow to
heat up
Cooking surface not clean
Clean cooking surface as instructed
Faulty element
Call BUFFALO agent or qualified technician
No power
Thermal cut-out switch is
activated
Press re-set switch on rear of unit
Surface flaking
Build up of carbonised food
debris
Refer to “Cleaning, Care and Maintenance”
section
Technical Specifications
Model
Voltage
Power
Current
Cooking Surface
Dimensions
W x D (mm)
Dimensions
H x W x D mm
Weight
DB193
230V, 50Hz
2200W
9.6A
500 x 310
200 x 525 x 460
23.5kg
DB167
2900W
12.6A
735 x 330
200 x 745 x 460
33.8kg
DB193_DB167_ML_A5_v2 20200402.indb 6
2020/4/2 17:15