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UK

Telephone Helpline

: 0845 146 2887 (United Kingdom)

Troubleshooting

If your BUFFALO appliance develops a fault, please check the following table before making a call to the 
Helpline.

Technical Specifications

Electrical Wiring

This appliance is supplied with a 3 pin, moulded, BS1363 plug and lead, with a 13 amp fuse as standard. 
The plug is to be connected to a suitable mains socket. 
This appliance is wired as follows:

 Live wire (coloured brown) to terminal marked L

 Neutral wire (coloured blue) to terminal marked N

 Earth wire (coloured green/yellow) to terminal marked E 

This appliance must be earthed, using a dedicated earthing circuit.
If in doubt consult a qualified electrician.
Electrical isolation points must be kept clear of any obstructions. In the event of any emergency 
disconnection being required they must be readily accessible.

Fault

Probable Cause

Action

The appliance is not working 

The appliance is not switched 
on

Check the appliance is plugged in 
correctly and switched on

Plug and lead are damaged

Call BUFFALO agent or qualified 
technician

Fuse in the plug has blown

Replace the plug fuse

Power supply

Check power supply

Unsuitable cookware

Replace with suitable cookware

“E02” on Display

Appliance has overheated

Allow to cool for 10 min before 
restarting.

Model

Voltage

Power 

(max.)

Current

Power 

range

Temperature 

range

Dimensions 

(h x w x d) mm

Weight 

(kg)

GG769

230V 
50Hz

1800 W

7.5 A

500 -1800W

60-240°C

85 x 386 x 328

5.6 kg

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