PRODUCT SPECIFICATIONS & SETUP GUIDE
KeyLink* Implementation: A Stage-By-Stage Guide
• Confirm that the drawer quantity and
sizes on the Customer Order meet your
needs and your space constraints .
• Sign the customer order and email
or fax it back to us .
•
• Prepare your front desk, cabinet, or
closet space where the drawer(s) will be
placed . Make sure you have adequate
depth to accommodate the drawer sizes
you have ordered (22” or 31”), and a
working internet connection and power
outlet .
•
•
• Confirm that you are ready for
installation, and will have the necessary
staff available for a basic training .
• If converting from an old KeyTrak system,
all of your keys should already have been
transferred to their new SmartTags and
be in their marked envelopes .
• Call us within the next few days, to
schedule a more complete training, at a
time and place when most of your staff
will be able to attend . This is also a good
time to pay the invoice you have received .
•
• Continue to use KeyLink for all key
removals and returns, for viewing the
keymap of drawers or the activity log,
thereby creating a fully-documented
audit trail of all key activity .
• Contact you to answer any questions you
may have, and to learn what your install
timetable needs are . (Typical installs are
done 2-3 weeks from order date .)
• Set aside from our inventory and allocate
to your job the drawer(s) you have
ordered .
• Send you an invoice, to be paid upon
installation .
• Schedule with you an approximate
on-site or remote installation date .
• As the date approaches, we will calibrate
and prepare your system and peripherals
for delivery .
• If you are converting from an old KeyTrak
system, 2-3 days before the install
date we will deliver your new KeyLink
SmartTags, rivets, and temporary
key-holding envelopes, so that you can
transfer your keys over to their new tags
beforehand .
• Assemble and connect the drawer(s) and
peripherals and turn your system on (or
guide you through doing the same, if this
is a remote install) .
• We will also provide basic training on how
to operate the system including how to
set staff permissions, register new keys,
remove and return keys . You will be left
with a working system .
• Provide a 30-45 minute KeyLink training
for managers and staff . Instruct the staff
on how to navigate the program, remove/
return keys, check reports, and take
advantage of the integration processes
between KeyLink and BuildingLink that
occur in the background .
• Address any other questions you may
have .
• Provide continuous remote monitoring of
your system’s ability to connect over the
internet to sync with BuildingLink .
• Be available for ongoing technical
support or questions at
or 212-501-7117 ext . 0 .
Customer Order
Pre-Installation
Installation
Training
Manager/Staff Utilization
* Includes: KeyLink Software, KeyLink Connector for BuildingLink, Touch Screen Computer, Heavy Duty Fingerprint Scanner,
SmartTags, Rivets & Rivet Gun, Domestic Shipping & Handling, On-site (NYC vicinity) or Remote Installation
140-Key Drawer Dimensions: 20.8”D x 21.4”W x 7.6”H / 224-Key Drawer Dimensions: 30.3”D x 21.4”W x 7.6”H
STAGE
YOU WILL...
KEYLINK WILL THEN...
KeyLink Implementation: A Stage-By-Stage Guide
