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PRODUCT SPECIFICATIONS & SETUP GUIDE

KeyLink Technical FAQ and Troubleshooting 

(continued)

 

ANSWER 

4 normal sized keys will fit on a tag. Larger keys such as car keys 

will limit the amount of keys per tag.

ANSWER 

KeyLink can be installed on ANY PC running Windows 7, 8, or 10 

64-bit PC.

ANSWER 

When registering a key, you have the option to designate the key 

as an Emergency Key. When the Emergency Keys button is 

pressed, all Emergency Keys will light up to be removed. This can 

be especially helpful in an emergency where you need to pull out 

all of your management building keys at once (IE: Front Door Key,

Side Door Key, Pool Key, Elevator Key, Lighting Key, etc.)

ANSWER 

Temporary keys are exactly that, keys that will be in the system 

temporarily. When registering a new key, you have the option to 

designate a key as a temporary key. The first time a temporary key 

is removed from the system, it is automatically unregistered from 

KeyLink. This can be useful if you need to hold a key for a resident 

for a short period of time, then return it to them permanently. This 

works especially well in conjunction with our smart boxes.

QUESTION 

How many keys can we fit on a Keytag?

QUESTION 

We do not have room for the All-in-One PC 

to fit on our desk. Can we install KeyLink 

onto our existing computer?

QUESTION 

What is the Emergency Keys button for?

QUESTION 

What is the Temporary Keys button for?

Summary of Contents for KeyLink

Page 1: ...PRODUCT SPECIFICATIONS SETUP GUIDE...

Page 2: ...nk Components 5 KeyLink 140 Drawer Cutsheet 6 KeyLink 224 Drawer Custsheet 7 KeyLink PC Dell Optiplex 5270 All in One Premium with Touch Screen 8 KeyLink Setup Instructions 9 KeyLink Riveting Instruct...

Page 3: ...ENSIONS Height w o stand 12 96 32 94 cm Height w included height adjustable stand 16 7 20 7 42 4 cm 52 6 cm Width 19 6 49 79 cm Weight w stand 12 4 lbs 5 6 kg POWER 155W Integrated Power Supply Unit w...

Page 4: ...buildinglink com using keylink 140 Key Drawer 224 Key Drawer Dimensions 20 8 D x 21 4 W x 7 6 H Weight 45 lbs without keys tags Dimensions 30 3 D x 21 4 W x 7 6 H Weight 65 lbs without keys tags Every...

Page 5: ...yLink PC Rivets U Brackets Manual Override Key Backup Drive SmartTags Fingerprint Reader KeyLink Drawer rear view SmartBoxes L Brackets Emergency FOB USB Hub Standard KeyLink Components Optional KeyLi...

Page 6: ...PRODUCT SPECIFICATIONS SETUP GUIDE KeyLink 140 Drawer Cutsheet...

Page 7: ...PRODUCT SPECIFICATIONS SETUP GUIDE KeyLink 224 Drawer Cutsheet KeyLink 224 Drawer Cutsheet...

Page 8: ...eeds services repairs or even a replacement in the future we cannot guarantee that it would be the same model from your initial KeyLink installation Therefore please do not build a custom space for it...

Page 9: ...ur KeyLink drawer s and PC packages Plug one end of the included power cord to the back of each drawer Plug the other end to a power outlet Plug one end of the included USB cable to the back of each d...

Page 10: ...nternet via WiFi or Ethernet cable You should now see your KeyLink application icon on the PC Desktop where you can click to open up the application and start using your brand new key system If needed...

Page 11: ...ere with keys on the right side of the tag where it indicates Keys on this side Place provided tag rivets and key s together tightly as shown on the right Keys should be on the right side of the tag w...

Page 12: ...ite or remote installation date As the date approaches we will calibrate and prepare your system and peripherals for delivery If you are converting from an old KeyTrak system 2 3 days before the insta...

Page 13: ...ion Using KeyLink Software Unboxing and Connecting the KeyLink System Rivet Installation We have a collection of informative videos to help you get up and running with your KeyLink system Simply scan...

Page 14: ...screen will open here you can assign the Keytag to a unit You can also add a description of the keys on the tag Both fields are searchable when looking for a key Once done close the drawer Note you d...

Page 15: ...nal and take the recipient s picture with the webcam optional Next click the green Get Key button This will open the authentication page Log in with either your registered fingerprint or BuildingLink...

Page 16: ...ured location along with the manual override key s for manual access when needed In case of a power outage please use the provided manual override key small regular silver key for each drawer to acces...

Page 17: ...see a list of all your employees click the Edit Roles button on the far right side next to the employee you wish to grant access to Check off the KeyLink Roles Admin Register Unregister Keys Remove Re...

Page 18: ...stics You will see a dropdown menu for the signature pad Make sure it is selected If it is unplug the signature pad from the USB hub plug it into a different USB port restart the KeyLink application a...

Page 19: ...t a key was returned To find a missing key open the drawer by clicking on the drawer s icon on the left side of the screen Authenticate with your login or fingerprint Open the drawer On the screen you...

Page 20: ...nt Door Key Side Door Key Pool Key Elevator Key Lighting Key etc ANSWER Temporary keys are exactly that keys that will be in the system temporarily When registering a new key you have the option to de...

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