6080089735E (0117)
ISO 9001
certified
©2017 Bullard. All rights reserved.
Bullard, GenVX, Free-Air, Flex-Gear and
Sure-Lock are registered trademarks
of Bullard.
Polartec is a registered trademark of
Polartec Fabrics.
Velcro is a registered trademark of
Velcro USA.
Two Year Full Warranty
Bullard warrants to the original purchaser that the GenVX Helmet shell and
components will be free of defects in material and workmanship under normal
use and service for a period of two (2) years from the date of purchase. All
other consumable parts have a 1-year limited warranty against defects in
material workmanship under normal use and service. Bullard’s obligation under
this warranty is limited to repairing or replacing, at its option, articles that are
returned within the warranty period and that are, after examination, shown to
Bullard’s satisfaction to be defective, subject to the following limitations;
a) GenVX Respirator must be returned to the Bullard factory with shipping
charges prepaid.
b) GenVX Respirator must not be altered from its original factory configuration.
c) GenVX Respirator must not have been misused, intentionally or negligently
abused, or damaged in transport.
d) A copy of the purchaser’s original invoice showing the date of purchase is
required to validate warranty coverage.
In no event shall Bullard be responsible for damages for loss of use or other
indirect, incidental, consequential or special costs, expenses or damages
incurred by the purchaser, notwithstanding that Bullard has been advised of the
possibility of such damages.
ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO
ONE (1) YEAR FROM THE DATE OF PURCHASE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or allow limitations on how long an implied warranty
lasts, so the above limitations or exclusion may not apply to you. This warranty
gives you specific legal rights, and you may have other rights which vary from
state to state.
Return Authorization
The following steps must be completed before Bullard will accept any returned
goods. Please read carefully.
Follow the steps outlined below to return goods to Bullard for repair or
replacement under warranty or for paid repairs:
1. Contact Bullard Sales Support by telephone or in writing at:
Bullard
1898 Safety Way
Cynthiana, KY 41031-9303
Toll-free: 877-BULLARD (285-5273)
Phone: 859-234-6616
In your correspondence or conversation with Sales Support, describe the
problem as completely as possible. For your convenience, your sales support
specialist will try to help you correct the problem over the phone.
2. Verify with your sales support specialist that the product should be returned to
Bullard. Sales Support will provide you with written permission and a return
authorization number as well as the labels you will need to return the product.
3. Before returning the product, decontaminate and clean it to remove any
hazardous materials which may have settled on the product during use.
Laws and/or regulations prohibit the shipment of hazardous or contaminated
materials. Products suspected to be contaminated will be professionally
discarded at the customer’s expense.
4. Ship products to be returned, including those under warranty, with all
transportation charges pre-paid. Bullard cannot accept returned goods on a
freight collect basis.
5. Returned products will be inspected upon return to the Bullard facility. Bullard
Sales Support will telephone you with a quote for required repair work which
is not covered by warranty. If the cost of repairs exceeds stated quote by
more than 20%, your sales support specialist will call you for authorization
to complete repairs. After repairs are completed and the goods have been
returned to you, Bullard will invoice you for actual work performed.
www.bullard.com
Americas:
Bullard
1898 Safety Way
Cynthiana, KY 41031-9303 • USA
Toll-free within USA: 877-BULLARD (285-5273)
Tel: +1-859-234-6616
Fax: +1-859-234-8987
Europe:
Bullard GmbH
Lilienthalstrasse 12
53424 Remagen • Germany
Tel: +49-2642 999980
Fax: +49-2642 9999829
Asia-Pacific:
Bullard Asia Pacific Pte. Ltd.
LHK Building
701, Sims Drive, #04-03
Singapore 387383
Tel: +65-6745-0556
Fax: +65-6745-5176
Warranty/Return
Authorization
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