MY21B01 - 12_1.0_06.07.2020
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Troubleshooting, fault clearance and repair
9.1.6
Lighting does not work
9.1.7
Other errors
The gear level is not
shown on the display
screen.
The gear level is only shown if the
electronic gear shift is used.
Check whether the power cable pug has been disconnected. If
you are not sure, contact your specialist dealer.
The settings menu cannot
be opened while you are
riding.
The product is designed in such a way
that the settings menu cannot be
opened if the system detects that
someone is riding the pedelec. This is
not a malfunction.
Stop the pedelec and then adjust the settings.
The time display is
flashing "0:00".
The coin cell in the display has come to
the end of its service life.
Replace the coin cell in the display.
Symptom
Cause
Remedy
Table 53: Display error solution
Symptom
Cause
Remedy
The front light or rear light
does not go on, even
when the switch is
pressed.
The basic settings in the electric drive
system have probably been configured
incorrectly. The light is defective.
1
Take the pedelec out of service immediately.
2
Contact your specialist dealer.
Table 54: Error solution for battery
Symptom
Cause
Remedy
Two beeps will sound if a
switch is pressed but the
switch cannot be
operated.
Pressed switch mode has been
deactivated.
This is not a malfunction.
Three beeps are
sounded.
A fault or warning has occurred.
This occurs when a warning or an error is shown on the
display screen. Follow the instructions for the code indicated
on screen in Section 6.2 System Messages.
When you use an
electronic gear shift, you
can feel that pedal
assistance becomes
weaker when the gear is
changed.
This is because the computer sets the
pedal assistance to the optimum level.
This is not a malfunction.
A noise can be heard
after switching.
Contact your specialist dealer.
It is normal to hear a
noise coming from the
rear wheel when cycling
as normal.
The gear shift setting may not have
been made properly.
Contact your specialist dealer.
If you stop the pedelec,
gear transmission does
not switch to the position
pre-configured in the
functional feature.
You may have applied too much
pressure onto the pedals.
It is easier to change gears if you press onto the pedals gently.
Table 55: Error solution for battery
Summary of Contents for 21-15-1016
Page 99: ...MY21B01 12_1 0_25 06 2020 99 Documents D Compact Charger A G A C EBE D F ...
Page 100: ...MY21B01 12_1 0_25 06 2020 100 Documents D EBE D F A G A C ...
Page 101: ...MY21B01 12_1 0_25 06 2020 101 Documents D A G A C EBE D F ...
Page 109: ...MY21B01 12_1 0_25 06 2020 109 Appendix II Declaration of conformity for incomplete machine ...
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