BURK Technology ARC Solo, Instruction Manual

Page 1: ...1 Instruction Manual Rev M Firmware v 1 0 31 ARC Solo ...

Page 2: ...and reliability that will provide years of satisfaction We ve observed that installations go smoothly when the engineer plans the project and allows time for familiarization before jumping in We recommend setting up new units in a comfortable work environment before installing at the transmitter site In addition to hardware familiarization it will also be possible to do much of the configuration b...

Page 3: ...o find a specific piece of information quickly Throughout the manual you will find hypertext links that look like this USING THIS MANUAL Click on the link to go directly to the named section For starters here is a quick set of links to the major sections of the manual USING THIS MANUAL This section TABLE OF CONTENTS Fully expanded table of contents useable in pdf or printed form INTRODUCTION Brief...

Page 4: ...ecordable Speech Interface 8 Jet Active Flowcharts 9 Configuration 9 Firmware Updates 9 System Security 9 Operation 10 Requirements 10 Security 10 Navigating the Web Page 11 Logging In and Out 11 Channels 11 Commands 12 Jet 12 Alarms 13 Events 13 System 14 Basic Settings 14 Meters 15 Meter Display 15 Meter Alarms 16 Meter Calibration 16 Status 17 Commands 17 Networking 18 Warp EngineTM 19 SNMP 20 ...

Page 5: ...gs 36 Channel Selection and Meter Readings 36 Issuing Commands 36 Reviewing Status Conditions 36 Reviewing Alarms 37 Running Macros Jet Active Flowcharts 37 Audio Input Monitoring 38 Onboard Help 38 Command Timeouts 38 Disconnecting 38 RSI Command List 39 Installation 40 Needed Items 40 Rear Panel Connections 40 Inputs and Outputs 40 Ethernet 40 Audio In and Audio Out 40 Offline Editing of Custom ...

Page 6: ... a group of stations using AutoPilot Telephone control is also included as standard Jet Active Flowcharts email notifications and even the new RSI Recordable Speech Interface are built in CONNECTIONS CONTROLS AND INDICATORS FRONT PANEL REMOTE The Remote button enables maintenance mode This is a safety feature to prevent remote commands while service is being performed This mode can only be disable...

Page 7: ...ERNET RJ 45 The Ethernet jack connects the ARC Solo to the LAN WAN for communications with the user MASTER INIT Resets the unit to its factory default setting This includes setting the IP network configuration to DHCP with the default hostname ARCSOLO Press the recessed push button until the LEDs turn amber Upon completion the LEDs will flash STATUS INPUTS Phoenix style plug in connectors for 16 s...

Page 8: ...ONE WEB PAGE AUTOPILOT If you are using AUTOPILOT you can monitor and control sites in real time automatically log site parameters using the onboard log or Microsoft SQL server automatically print or email reports to station personnel build custom screens to tailor the software to your exact needs and manage network devices using SNMP and ping RSI RECORDABLE SPEECH INTERFACE The RSI Recordable Spe...

Page 9: ...us and command channel settings calibration user security time and date settings alarm notifications RSI settings macros and more Note Only administrators have access to the system tab FIRMWARE UPDATES Periodic updates to ARC Solo firmware along with release notes are made available on the Burk Technology website To be notified when new versions are available visit www burk com select the Support ...

Page 10: ...ple sites with ARC Solo or other Burk Technology remote controls This section contains instructions for using the built in web page The AutoPilot manual includes operating instructions if that method is being used REQUIREMENTS The ARC Solo web page is designed to work on a PC or tablet such as an iPad The web page does not require Java SECURITY The ARC Solo uses HTTP authentication ...

Page 11: ...ill display the Channels page This page displays your meter status and command channels Only unhidden channels will appear in the lists A muted alarm icon will appear to the right of the meter or status channel number if the alarm is muted Mutes are active for 4 hours but may be disabled immediately by unchecking the mute checkbox on the Meter Alarms or Status page in System Setup User names passw...

Page 12: ...hannels 1 16 channels None JET The Jet page displays the status of the Jet Active Flowcharts your ARC Solo has available Each flowchart represents an automatic function that has been created for this site For instructions on creating automatic functions see JET ACTIVE FLOWCHARTS Name Jet macro name Status Status of macro Run Initiate the macro by clicking the run button Stop Stop the macro by clic...

Page 13: ...r blank if not cleared Use the Clear link to clear an alarm or Clear all alarms to clear all Use the Show more or Show all links at the bottom of the page to display more alarms When all alarms are displayed All alarms shown will appear at the bottom of the page EVENTS The Events page displays the ARC Solo event list Events are activities concerning the ARC Solo itself as opposed to reports from t...

Page 14: ...ion code and enable site alarms Location Enter the site name to be displayed in AutoPilot and on the web page AutoPilot Authorization Code Enter the AutoPilot authorization code to allow AutoPilot to connect to this unit Contact Sales sales burk com to purchase an authorization code Enable Site Alarms Enable site alarms for normal operation Disable site alarms to suppress alarms during maintenance...

Page 15: ...eb page Label Enter the name of the meter Units Enter a unit label such as kW or deg Decimal Use the Decimal Places column to select the location of the decimal place when the ARC Solo reports the channel reading Low Critical If the meter drops below the value entered a Critical alarm will be set Low Warning If the meter is less than this value and more than the Low Critical value a Warning alarm ...

Page 16: ...hat channels set to Millivolt or Degree cannot be calibrated Millivolt Cannot calibrate Linear Normal Positive Shows only values above zero Negative Shows only values below zero Power Squares the input Indirect Product of this channel and the previous channel Degree Temperature cannot calibrate To calibrate a channel apply a voltage to that channel s meter input on the rear panel of the unit Click...

Page 17: ... command buttons for this channel Lower Label Enter a label for the lower relay Raise Label Enter a label for the raise relay Pairing Set the pairing of two channels Unpaired relays have only one relay per channel Paired relays include a second relay from the second bank of 8 Momentary Latching Momentary relays will turn on for the duration when the command is pressed Latching relays will turn on ...

Page 18: ...e unit is shipped from the factory and is re enabled any time a FACTORY DEFAULT action is initiated or the MASTER INIT button on the rear panel is depressed IP address The current IP address of the unit Netmask The subnet mask associated with the IP address Gateway The IP address of the router connected to the local network that sends packets out of the local network Primary DNS The first domain n...

Page 19: ...inimizing communications overhead Polling 32 channels from 100 sites requires only 37 800 bytes per second of IP capacity at the central site and only 378 bytes per second at each remote site If communications bandwidth is at a premium cost it can be further reduced by selection of a slower poling rate Enable Warp Engine Polling Check this box to permit AutoPilot Warp Engine polling on this ARC So...

Page 20: ...racters Strings are case sensitive Special characters cannot be used including plus backslash forward slash brackets single quotes double quotes comma and question mark It is recommended that you use only letters and numbers SNMP Managers Up to four SNMP managers can be identified by either IP Address or Hostname A UDP port number and Community String must be specified for each manager The default...

Page 21: ...ervice STARTTLS as indicated below Email server Email server IP address Obtain from your network administrator If using the Burk Email Cloud Service enter an SMTP server such as smtp gmail com Email port The port number to use for the email server By default this is port 587 From Emails originating from the ARC Solo must have a From address Reply To Any undeliverable notifications will be sent to ...

Page 22: ...tem Jet Email Templates CONFIGURING JET EMAIL TEMPLATES MACROS Jet email templates allow you to send customized email messages containing site and channel data Use the list of tokens above to create your email templates For example to send an email stating the value of channel 1 and the site name use the following syntax mlabel1 on site m1 munits1 at date time Assuming channel 1 is Forward Pwr the...

Page 23: ... Manage Phone Lists and numbers List name Enter a list name to be displayed for each phone list Phone numbers Enter one or more phone numbers separate each phone number with a semicolon enter a comma for a 2 second pause Repeat A repeat phone list will loop through all the phone numbers until the alarm is cleared A non repeating phone list will call each phone number once and then stop System Phon...

Page 24: ...using the speech editor Reference the Custom SPEECH section of this manual System Status Speech JET SPEECH Configure the Jet Speech phrases Choose from the vocabulary list to provide speech labels for each of the Jet Active Flowcharts you have created Additional words or phrases may be added to the RSI vocabulary using the speech editor Reference the Custom SPEECH section of this manual System Jet...

Page 25: ...ocabulary directly from your PC to the ARC Solo using the web interface This feature makes it possible to create or modify entire custom vocabularies at your desk or in a studio setting You can then deploy the new vocabulary to ARC Solo and ARC Plus systems throughout your network You ll need a PC program to record the custom phrases as 16 bit 8 kHz mono WAV files each less than 8 seconds in durat...

Page 26: ...rop down box next to the Delete Phrase button and click Delete Phrase After a confirmation dialog the selected phrase will be deleted from the custom vocabulary To download the custom vocabulary for offline editing To edit the custom vocabulary offline click Download on the Custom Speech screen and click Download again on the following confirmation screen System Custom Speech Download Find the dow...

Page 27: ...lary The file named Standard bin can be saved in a directory of your choice This file cannot be edited or modified To upload a copy of the standard vocabulary Select Advanced on the System page and click Upload Standard Vocabulary Click Choose File and browse to the file named Standard bin on your system Click Send ...

Page 28: ...accurate timestamps and scheduled operations System Time UPLOAD FIRMWARE BEFORE UPDATING THE ARC SOLO FIRMWARE SAVE YOUR CURRENT CONFIGURATION 1 Open a browser put in the IP address of the ARC Solo and login to the web page with the admin account 2 Click System Advanced Download configuration 3 Save the file MasterCfg json in a convenient location on your computer DOWNLOAD AND INSTALL THE BURK FIR...

Page 29: ... BurkFirmwareLoader and click Open and click Add ENABLE UPLOAD ON THE ARC SOLO 1 Open a browser put in the IP address of the ARC Solo and login to the web page with the admin account 2 Click System Upload Firmware and click the Enable Upload button RUN THE BURK FIRMWARE LOADER 1 Click Start All Programs Burk Technology Burk Firmware Loader and launch the program The window below will open 2 Enter ...

Page 30: ...e default hostname ARCSOLO with access credentials admin and password 3 Restore system configurations by selecting System Advanced Restore configuration 4 Check Restore network settings and Restore User Settings 5 Browse to and select the MasterCfg json file saved at the beginning of this procedure 6 Click Restore The message Uploading configuration data This may take some time will be displayed 7...

Page 31: ...AC Address Version System System Information ADVANCED Manage alarms events and configuration reboot system Factory default Perform a factory default to clear all the settings and logs The operation cannot be undone Reboot Perform a remote soft reboot Clear the event log Clear all the entries in the event log Delete all alarms Permanently deletes all the alarms Download configuration Save a local c...

Page 32: ...ction resets back to the default domain name http 192 168 0 100 REBOOTING The Reboot link will reboot the ARC Solo You will see a confirmation prompt before the system reboots WARNING Resetting the ARC Solo to factory defaults will erase all of your configuration and data from the unit This operation cannot be undone It is strongly recommended that you create a back up first ...

Page 33: ...ard web interface will work correctly on these devices SECURITY The mobile web page uses the same security as the standard web page NAVIGATING When you log on to the smartphone interface you will see the Channels page This page displays your meter status and command channels in a vertical list If you have more channels than fit on one screen scroll down to see more channels Use the Menu link to di...

Page 34: ...rt To run Jet Designer select Jet from the Tools menu in AutoPilot In Jet Designer select New from the File menu Jet will prompt you for a flowchart target You can choose Run this flowchart on an ARC Solo If your ARC Solo has been configured with an AutoPilot license you will also be able to select Run this flowchart in AutoPilot It is generally preferable to run the flowcharts on the ARC Solo so ...

Page 35: ...THE RSI Before you can use the RSI for monitoring and control some configuration steps are necessary You must specifically assign channel and unit speech labels greeting and goodbye messages and passcodes for the users For alarm notification you will also need to set up the selective dial out lists There are also default settings that you may adjust such as number of rings before the ESI answers a...

Page 36: ...R READINGS Once the desired site is selected you can choose a channel for readings and commands by entering the channel number 1 16 The RSI speaks the name of the metering channel the current value and the unit label To repeat a channel reading at any time dial 000 Shortcut When entering channels you can speed up the selection process by entering 001 016 ISSUING COMMANDS After selecting the desire...

Page 37: ...d the end of the alarm report You can then enter any command RUNNING MACROS JET ACTIVE FLOWCHARTS You can use the RSI to run or stop macros that are saved to the ARC Solo unit To run or stop macros If a macro executes for a very brief duration it is possible to issue a run command only to hear the RSI announce the new status as stopped This may happen when the macro completes its last line of code...

Page 38: ...lt To switch to terse mode dial 997 The RSI will remain in terse mode for this and subsequent sessions until a user dials 996 to switch back In addition to the context sensitive prompts in verbose mode any user can summon a complete list of available commands by entering 998 The RSI will read a list of commands You can interrupt the list with a new command at any time The RSI will finish reading t...

Page 39: ...Mute current alarm for 1 9 hours Status Report 350 Begin status report Advance to next status message Macros 600 601 698 699 Report currently running macros Select macro by preset number Select macro by using voice menu Run selected macro Stop selected macro Special Functions 993 994 995 996 997 998 999 Extend command entry timeout Enable audio input monitoring Disable audio input monitoring Verbo...

Page 40: ...3 1 83 or higher for speech editing only downloaded from www burk com downloads An available port on an existing LAN REAR PANEL CONNECTIONS INPUTS AND OUTPUTS Connect the inputs and outputs to the rear panel using the supplied phoenix style plug in connectors Note Status and analog inputs share one ground between 2 channels ETHERNET Connect the ARC Solo port marked ETHERNET to your LAN WAN using C...

Page 41: ...e 16 bit mono wave files at an 8 kHz sample rate Stereo or any other rate will result in an error If you are using Audacity you can set the default sample rate and sample format by going to Edit Preferences which opens the Preferences dialog box Choose the Quality tab and set the defaults as shown Audacity Edit Preferences Quality Edit the recording to produce separate wave files for each word or ...

Page 42: ...r greater must be used To obtain the latest version of AutoLoad Plus visit www burk com downloads and select the support page for AutoLoad Plus In AutoLoad Plus select Tools Speech Editor This will open the Browse For Folder dialog box where you can select the folder where you saved the custom vocabulary file Select Tools Speech Editor ...

Page 43: ...on Then Select a mono 16 bit 8kHz WAV file to import dialog box opens Select the desired file and click the Open button This will add the file to the vocabulary To rename update replace or delete a phrase right click on the phrase name in the Speech Editor After all modifications have been completed click the Save to Folder button on the Speech Editor to write the files to disc Refer to CUSTOM SPE...

Page 44: ...ators Red Green LEDs for alarm remote power indicator by any lit LED Front Panel Control Remote maintenance lockout Rear Panel Control Combicon 16 Relay Contacts 48pins 16 Status Inputs 24pins 16 Meter Inputs 24pins RJ 11 Telco RCA Phono Audio Out Audio In RJ 45 Ethernet RJ 11 Sensors future IEC Power Communications Ethernet web server dial up Telephone Interface RSI Recordable Speech Interface bu...

Page 45: ... DEGREE DEGREES DEICER DELAY DELTA DENON DENVER DETECTOR DETROIT DIAL DIELECTRIC DIGITAL DIGITAL AUDIO LABS DOLBY DOOR DOWN DOWNLINK DRIVE DTV DUMMY E EAS EAST EIGHT EIGHTEEN EIGHTY ELECTRIC ELEVEN EMERGENCY ENCO ENERGY ONIX ENTER EQUALS EQUIPMENT ERI ERROR EVENTIDE EXCITER EXIT EXTERNAL EXTREME F FADE FAHRENHEIT FAIL FAN FAULT FIBER FIFTEEN FIFTY FILAMENT FINAL FIRE FIVE FLASHER FLOOR FLOW FM FM ...

Page 46: ... READY RECEIVER RECORD RECOVERY REFLECTED REJECT RELATIVE RELAY REMOTE REPEATER RESET RETURN REVERSE RF RHODE AND SCHWARTZ RIGHT ROLAND ROOM RPU RUN RUNNING S SACRAMENTO SAFE SAN DIEGO SAN FRANCISCO SATELLITE SBS SCREEN SEATTLE SECURITY SEE SENSOR SET SEVEN SEVENTEEN SEVENTY SHACK SHUT SHUTDOWN SIDE SIDELIGHTS SIGHT SIGNAL SILENCE SITE SIX SIXTEEN SIXTY SMOKE SOUTH SPEED ST LOUIS STACK STANDBY STA...