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EMAIL SETTINGS
Before setting up list members, enter the hostname or IP address of the mail server and the server port If
referencing the mail server by name, a DNS must be entered in the Network Settings configuration. Click or turn to
Emails originating from the ARC Plus Touch must have a From address and a Reply address. Any undeliverable
notifications will be sent to the reply to address. Most administrators simply enter their own email address for
both of these settings.
If your server requires authentication, enter the User name and User password where prompted.
CONFIGURING THE EMAIL CLOUD SERVICE
The Burk Email Cloud Service is supported in ARC Plus Touch firmware version 5.0.2.1 and higher. The Cloud
Service works in conjunction with your ARC Plus Touch system to originate encrypted emails using the
STARTTLS protocol extension. If your current email server does not support STARTTLS, you can open a free
email account with an Internet email service provider. The Burk email cloud service is compatible with email
services from a wide range of providers including Gmail, mail.com, GMX and Zoho. It is suggested that you
create an email account dedicated for use with your ARC Plus systems. This will make it easier to identify
and sort email received from the ARC Plus systems, and to monitor email activity. To configure the ARC Plus
system for use with the cloud service, complete the following additional configuration steps:
Check the “Enable Cloud Emails” box.
Accept the default Cloud server, cloud.burk.com.
Accept the default Cloud port, 4095
Accept the default Cloud protocol, STARTTLS
Click “OK” to submit the dialog box.
Select File>Save to save the updated configuration to the ARC Plus Touch unit.