For any help concerning the set up and use of your TV please call the
Customer Helpline: 0845 604 0105
24
Troubleshooting
Shouldyouexperiencedifficultiesoperatingthisproductpleaseconsultthesuggestionsbelowbefore
contacting the Customer Helpline.
Symptom
Possible cause
Solution
TV
Dead. No signs of power
Power not connected to
device
Check mains power connection,
especially if using a power extension
Fuse failure
Replace 5A fuse in mains plug
No picture. LED lit RED
TV in standby
Try
POWER
button on TV
Software error
Disconnect TV from mains supply for
60secs, then reconnect and try again
No picture or OSD on
any source, sound
audible. LED lit GREEN
Backlight
Contact customer helpline:
0845 604
0105
Picture but no sound
Headphones inserted
Disconnect any connections to
headphone socket
Connection problem
Check other sources or DVD
No Signal
displayed
Incorrect source selected
Press
SOURCE
, select correct input,
press
OK
DTV: TV not tuned in
Try First Time Setup on Page 19
DTV: Aerial not connected
or not suitable
Connect a suitable aerial
TV channels missing
Poor aerial signal
Check aerial signal, if possible try on
another aerial point
TV picture and sound
breaking up and freezing Poor aerial signal
Check aerial signal, if possible try on
another aerial point
Red, green, blue or black
dots on screen
Stuck pixel
Try gently rubbing pixel affected with a
soft cloth, if persists contact customer
helpline for further advice:
0845 604 0105
Remote
control
Intermittent operations
Loose battery
Check battery connections
No remote functions
Batteries exhausted
Replace batteries
Lost password
Child lock
4711
Summary of Contents for BMK40
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