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Customer Helpline: 0345 257 7271
BEFORE CALLING YOUR AFTER SALES SERVICE
If your appliance is not working correctly,
before calling the service helpline check the
following:
What to do if your refrigerator does not
operate ;
Check that ;
• Is there power to the appliance?
• Check your fuse box to see if it has tripped
out.
• The thermostat setting is on «
•
» position ,
• Check the power socket is working by
plugging in another appliance.
What to do if your refrigerator
performs poorly ;
Check that ;
• You have not overloaded the appliance ,
• The doors are closed correctly ,
• There is no dust on the condenser ,
• There is enough clearance around the
appliance.
If there is noise ;
The cooling gas which circulates in the
refrigerator circuit may make a slight
noise(bubbling sound) even when the
compressor is not running. Do not worry this is
quite normal. If these sounds are different check
that ;
• The appliance is
level
• Is there anything behind your appliance?
• Are the shelves or the plates on the shelves
of your appliance vibrating? If so rearrange
the shelves accordingly.
If there is water in the lower part of the
refrigerator ;
Check that ;
The drain hole for defrost water is not
clogged(Use defrost drain plug to clean the
drain hole)
If your fridge is not cooling enough;
Your fridge is designed to operate in the
ambient temperature intervals stated in the
standards, according to the climate class
stated in the information label. We do not
recommend operating your fridge outside of
stated temperatures value limits in terms of
cooling effectiveness.
Climate Class
Ambient Temperature (°C)
T
Between 16 and 43 (°C)
ST
Between 16 and 38 (°C)
N
Between 16 and 32 (°C)
SN
Between 10 and 32 (°C)
Recommendations
• In order to increase space and improve the
efficiency, the « cooling section » of this
appliance is positioned inside the back wall
of the refrigerator compartment. When the
appliance is running, this wall is covered with
frost or water drops. Do not worry. This is quite
normal. The appliance should be defrosted
only if an excessively thick layer forms on the
wall.
• If the appliance is not used for a long time
(for example during the summer
holidays)Defrost and clean the refrigerator
leaving the door open to odours developing
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