Product support
Help is always at hand
Product support
28
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the
Troubleshooting
Troubleshooting
No power.
• Ensure the mains adapter is connected to a power supply, and is switched ON.
• Make sure there is power to the mains socket.
No setup screen.
• The set top box may be in standby mode. Press the STANDBY button on the box or remote.
• The HDMI/ SCART cable may be incorrectly connected. Check the connections on the box & the TV.
• The TV may not be set to the correct input for the connection you made. Refer to your TV manual.
No channels where found when searching or channels missing.
• The signal from your aerial may not be strong enough to locate the Freeview channels. Seek professional
advice.
Poor quality picture & sound
• The signal from your aerial may not be strong enough to locate the Freeview channels. Seek professional
advice.
• Your aerial may be damaged or need realigning. Seek professional advice.
No picture or sound
• The HDMI/ SCART cable may be incorrectly connected. Check the connections on the box & the TV.
• The TV may not be set to the correct input for the connection you made. Refer to your TV manual.
• If using a HDMI connection the resolution may be incorrectly set. Refer to the ‘Changing resolution (HDMI
only)’ earlier in this manual.
The picture is not in high definition
• You may be viewing the SD (standard definition) channel. Tune to the HD channel.
• You are using a SART cable connection to your TV. This is not a High definition connection.
The set top box switches off after 3 hours
• Auto power down is enabled. Refer to the ‘Auto power down’ section earlier in this manual.
No teletext is available
• The service may not be available for the selected channel.
Cannot view a channel
• You may have opted to delete that channel from viewing. Refer to the ‘Channel organiser’ section of this
manual for details.
Summary of Contents for FREEVIEWHD DV3 T2
Page 1: ...Instruction manual CDVBT2 Set top box...
Page 4: ...This page is left intentionally blank...
Page 5: ...1 Safety information...
Page 7: ...Getting to know your Set top box 2...
Page 13: ...Using your Set top box 3...
Page 14: ...This page is left intentionally blank...
Page 23: ...Other information 4...
Page 24: ...This page is left intentionally blank...
Page 26: ...This page is left intentionally blank...
Page 27: ...Product support 5...
Page 36: ...Contact www argos support co uk Helpline 0345 604 0105...