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Product support

Help is always at hand

Product support

28

If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the 

Troubleshooting

 

Troubleshooting

No power.

•  Ensure the mains adapter is connected to a power supply, and is switched ON.

•  Make sure there is power to the mains socket.

No setup screen.

•  The set top box may be in standby mode. Press the STANDBY button on the box or remote.

•  The HDMI/ SCART cable may be incorrectly connected. Check the connections on the box & the TV.

•  The TV may not be set to the correct input for the connection you made. Refer to your TV manual.

No channels where found when searching or channels missing.

•  The signal from your aerial may not be strong enough to locate the Freeview channels. Seek professional 

advice.

Poor quality picture & sound

•  The signal from your aerial may not be strong enough to locate the Freeview channels. Seek professional 

advice.

•  Your aerial may be damaged or need realigning. Seek professional advice.

No picture or sound

•  The HDMI/ SCART cable may be incorrectly connected. Check the connections on the box & the TV.

•  The TV may not be set to the correct input for the connection you made. Refer to your TV manual.

•  If using a HDMI connection the resolution may be incorrectly set. Refer to the ‘Changing resolution (HDMI 

only)’ earlier in this manual.

The picture is not in high definition

•  You may be viewing the SD (standard definition) channel. Tune to the HD channel.

•  You are using a SART cable connection to your TV. This is not a High definition connection.

The set top box switches off after 3 hours

•  Auto power down is enabled. Refer to the ‘Auto power down’ section earlier in this manual.

No teletext is available

•  The service may not be available for the selected channel.

Cannot view a channel

•  You may have opted to delete that channel from viewing. Refer to the ‘Channel organiser’ section of this 

manual for details. 

Summary of Contents for FREEVIEWHD DV3 T2

Page 1: ...Instruction manual CDVBT2 Set top box...

Page 2: ...instructions Don t worry there s nothing too technical coming up Just simple step by step guidance to get you up and running quickly Sound good Then let s get started Help and Guidance We re here to h...

Page 3: ...ance 30 Disposal 31 Guarantee 32 3 4 5 Safety information Safety information 6 Getting to know your Set top box Ready Let s begin 8 Accessories 8 Functions and features 9 Preperations 11 Connecting a...

Page 4: ...This page is left intentionally blank...

Page 5: ...1 Safety information...

Page 6: ...ician for replacement In order to disconnect the apparatus from the mains completely switch off the outlet and remove the mains plug completely Do not bend stretch or pull the supply cable in order to...

Page 7: ...Getting to know your Set top box 2...

Page 8: ...contain important information which will help you get the best from your Set top box and ensure safe and correct installation and operation If you require any further assistance our technical experts...

Page 9: ...V 1A Getting to know your Set top box You ll be up and running in no time 1 STANDBY button Press to switch the Set top box ON or OFF 2 LED POWER indicator Red OFF Green ON 3 IR sensor Remote control s...

Page 10: ...settings Aud Press to adjust audio settings List Press to display a channel list for quick selection TV Radio Press switch between TV and Radio modes Mute Press to silence the audio output EPG Displa...

Page 11: ...n guide to connect the Set top box to a TV with an HDMI input Ensure all devices are switched OFF before attempting any connections 1 Connect the coaxial cable from your aerial to the RF IN socket on...

Page 12: ...and insert the jack into the DC INPUT on the rear of the set top box 4 When all the connections are made you can switch the power on for all devices If you have a TV with an internal tuner you can op...

Page 13: ...Using your Set top box 3...

Page 14: ...This page is left intentionally blank...

Page 15: ...e schedules and basic operations Turning on the set top box 1 Press the STANDBY button on the remote or the set top box to power the box on 2 Press the STANDBY button on the remote or the set top box...

Page 16: ...search 1 While viewing the channel list press the BLUE button to display the channel search interface 2 Use the navigation and OK buttons to type the name of a channel As you type the channel list wil...

Page 17: ...o description options 2 Use the navigation buttons to select the language Then press the OK button 3 To disable audio descriptions repeat steps 1 2 but select OFF in step 2 Using the Electronic Progra...

Page 18: ...ical order To the right is a list of genre s with a reference digit to the left 5 Use the buttons to select each channel for which a favourite is to be set and press the relevant digit on the remote t...

Page 19: ...a new scan is performed 5 Using the buttons select a channel and press one of the option buttons 1 2 or 3 Repeat for any other channels you wish to edit 6 Press the OK button to store the settings Tel...

Page 20: ...s from 0 100 Press the OK button to store the setting HD Resolution Adjust the screen resolution Press the OK button to store the setting Aspect ratio Adjust the screen aspect ratio Press the OK butto...

Page 21: ...updates other than the aerial used for the set top box System con guration Version Select this option to display the current software version details Press MENU to return back to the System Configura...

Page 22: ...ve made using the channel organiser will remain Any new channels located will be added to the existing database After Pressing the OK button you will be asked for the default password 0000 before proc...

Page 23: ...Other information 4...

Page 24: ...This page is left intentionally blank...

Page 25: ...Right channel Stereo Sampling frequency 32 44 1 48KHZ Outputs 1 x SCART 1 x HDMI 1 x RF Loop through 1 x RF coaxial 1 x Ethernet Power requirements Mains inout voltage 100 240V 0 5 A Max 50 60Hz Powe...

Page 26: ...This page is left intentionally blank...

Page 27: ...Product support 5...

Page 28: ...r aerial may not be strong enough to locate the Freeview channels Seek professional advice Your aerial may be damaged or need realigning Seek professional advice No picture or sound The HDMI SCART cab...

Page 29: ...work after moving house The house may be in a different Freeview location and requires re tuning See the installation section of this manual for details I ve changed the password and forgotten it The...

Page 30: ...you a fast and efficient service please have the following information ready Model Ref Serial number Date of purchase Local call rates applies Lines open 8am 7pm Monday to Saturday and 10am 4pm Sunday...

Page 31: ...ing to your local rules and do not dispose of your old products with your normal household waste The correct disposal of your old product will help prevent potential negative consequences for the envi...

Page 32: ...l It must be used solely for domestic purposes The guarantee will be rendered invalid if the product is re sold or has been damaged by inexpert repair Specifications are subject to change without noti...

Page 33: ...section of these instructions or online at www argos support co uk If you still require further assistance call one of our experts on 0345 604 0105...

Page 34: ...If you require any technical guidance or find that your product is not operating as intended a simple solution can often be found in the Troubleshooting...

Page 35: ...section of these instructions or online at www argos support co uk If you still require further assistance call one of our experts on 0345 604 0105...

Page 36: ...Contact www argos support co uk Helpline 0345 604 0105...

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