Bushranger CSG010, Owner'S Manual

Troubleshooting

This guide should be followed in case of failure of the appliance to operate 

correctly. If symptoms persist contact Customer Service on 1800 654 767

Problem

Cause

The Appliance will not 

light at all

Make sure you have new batteries installed in the 

correct position.

Negative should be down closest to you and Positive 

towards the back. In high humidity conditions it may be 

necessary to clean and dry the battery box 

prior to operation. 

Check for sufficient water pressure. The unit must have 

a minimum of 25KPA of sustained pressure to activate 

the burners.
There may be debris within the water inlet. Remove 

connections to the inlet and inspect. Remove any de-

bris that may be blocking the unit and retry.
The gas line may need purging. Turn gas to maximum 

and burners to High on the unit and turn the water on/

off a few times.

Check that water is flowing through correctly. Make 

sure “Water In” is on the right and “Water Out” is in 

the middle.
Make sure the On/Off switch is turned on, do this by 

having the Red dot pushed in.
If unit fails to ignite when LED display lights and ignition 

is clicking.

1. Disconnect all gas attachments from the unit and 

gas bottle.

2. Re-connect your gas line to the unit including all tape 

and washers (do not turn the gas on).

3. Turn your water supply on.

Once the unit starts to click, turn your gas bottle on 

slowly and watch for ignition through the window.

Water flows through, but 

the unit will not get hot

New batteries may be required for the ignition switch. 

Verify that the batteries are aligned in the proper 

polarity (+/-). Check the battery case.
Check that the water pressure is at least 25 kPa to 

activate the burners.
Make sure there is an adequate amount of gas in your 

bottle.

Check that water is flowing through correctly. Make 

sure “Water In” is on the right and “Water Out” is in the 

middle.
Try the unit on mains water if possible, if this works, there 

is an issue with the pump. Please make sure your pump 

meets requirements.

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