30
Manual
SOFTENER FER27-A6X
code P0011148 - Rev 1 - 15/03/2017
En
g
li
s
h
TROUBLE SHOOTING
Issues
Root causes
How to fi x
The displays shows alternative
CHECK
and
SALT
There is not enough salt left in
the tank
OR
The device detects a regenera-
tion fl aw.
Refi ll the tank with salt.
If it does not look to need refi ll,
contact the technical service.
The time on the display is not
correct
The seasonal time change has
not been done
OR
A power cut occurred and the
data recovery did not work (bat-
tery KO).
Reset the timing (see chapter
«SETTING»).
If the problem comes up again,
contact the technical service.
No display
The power is off
OR
There is an electric or electronic
failure.
Check the power outlet where
the device is plugged.
If the power outlet works, contact
the technical service.
Water fl ow through the evacua-
tion tube
(8)
The device is regenerating (which
means that there is no problem)
OR
The internal components meet
a failure.
Check that the device displays
ASPI
or
RINCE
.
If not, contact the technical
service.
Water overflow from the salt
tank
(10)
The brining chain does not pro-
perly close or leaks.
Check the connection between
the bring tube
(9)
and the brine
valve
(5)
.
If the problem remains, contact
the technical service.
The water delivered by the
device does no longer look
softened (lime scale coming
back, etc.)
Many possible root causes. Step
through all the checks on next
column.
Measure the residual hardness
once fi rst, then after each of the
following steps until the result
is OK.
Check that the bypass is open to
direct the water to the softener.
If not, change its position.
Check that there is still salt in
the tank. If not, refi ll it.
Check that the fi lter element is
not clogged. If so replace it.
Go again through the blending
procedure (see chapter «COM-
MISSIONING»)
If the problem remains, contact
the technical service.
