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36 

 

Regulatory Information 

WARRANTY 

 

 
Manufacture’s Limited One-Year Warranty: 

 

Franklin Wireless  (the  company)  warrants  to  the  original  retail  purchaser  of  this  device,  that  should  product  or  any 
part  thereof,  during  normal  consumer  usage  conditions,  be  defective  in  material  or  workmanship  that  results  in 
product  failure  within  the  first  twelve  (12)  month  period  from  the  date  of  purchase,  such  defects  will  be  repaired  or 
replaced  (with  new  or  refurbished)  product  at  the  Company

’s discretion, without charge for parts and labor directly 

related  to  the  defect(s).  This  warranty  extends  to  consumers  who  purchase  the  product  in  the  United  States  or 
Canada and it’s not transferable or assignable. This warranty does not apply to:  
 

(a) 

Product  subject  to  abnormal  use  or  conditions,  accident,  mishandling,  neglect,  unauthorized  alteration,  misuse, 

improper installation or repair or improper storage;  

(b) 

Products whose mechanical serial number or electronic serial number has been removed, altered, or defaced;  

(c) 

Damage from exposure to moisture, humidity, excessive temperature or extreme environment conditions;  

(d) 

Damage resulting from connection to, or use of any accessory or other product not approved or authorized by the 

company;  

(e) 

Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts;  

(f) 

Product  damaged  from  external  causes  such  as  fire,  flooding,  dirt,  sand,  weather  conditions,  battery  leakage, 

blown fuse, theft or improper usage of any electrical source.  

The Company disclaims liability for removal or reinstallation of the product, for geographic coverage,  for inadequate 
signal reception by the antenna or for communications range or operation of the cellular system as a whole. 
When  sending  your  wireless  device  to  Franklin  Wireless

’  authorized distributions  for  repair  or  service,  please  note 

that  any  personal  data  or  software  stored  on  the  device  may  be  inadvertently  erased  or  altered.  Therefore,  we 
strongly recommend you make a back up copy of all data and software contained on your device before submitting it 
for  repair  or  service.  This  includes  all  contact  lists,  downloads  (i.e.  third-party  software  applications,  games  and 
graphics) and any other data added to your device. Franklin Wireless is not responsible for and does not guarantee 
restoration  of  any  third-party  software,  personal  information  or  memory  data  contained  in,  stored  on,  or  integrated 
with  any  wireless  device,  whether  under  warranty  or  not,  returned  to  Franklin  Wireless

  authorized  distributors  for 

repair or service. To obtain repairs or replacement within the terms of this Warranty, the product should be delivered 
with  proof  of  Warranty  coverage  (e.g.  dated  bill  of  sale),  the  consumer

’s  return  address,  daytime  phone  number 

and/or fax number and complete description of the problem, transportation prepaid, to the Company at the address 
shown  below  or  to  the  place  of  purchase  for  repair  or  replacement  processing.  In  addition,  for  reference  to  an 
authorized Warranty station in your area, please call (800)959-3558 in the United States.  

The extent of the company’s liability under this warranty is limited to the repair or replacement provided above and, in 
no event, s

hall the company’s liability exceed the purchase price paid by purchaser for the product. 

Any implied warranties, including any implied warranty of merchant ability or fitness for a particular purpose, shall be 
limited to the duration of this written warranty. Any action for breach of any warranty must be brought within a period 
of 18 months from date of original purchase, but in no case shall the company be liable for a special consequential or 
incidental damages for breach of this or any other warranty, express or implied, whatsoever. The company shall not 
be  liable  for  the  delay  in  pending  service  under  this  warranty  or  loss  of  use  during  the  time  the  produce  is  being 
repaired  or  replaced.  No person  or  representative  is  authorized  to  assume  for  the  Company  any  liability  other  than 
expressed herein in connection with the sale of this product. Some states or provinces do not allow limitations on how 
long  an  implied  warranty  lasts  on  the  exclusion  or  limitation  of  incidental  or  consequential  damage  so  the  above 
limitation or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have 
other rights, which vary from state to state or province to province.  
 
Franklin

’s Authorized Service Center Address:  

6205 Lusk Blvd., San Diego, CA 92121, U.S.A. 

Summary of Contents for R772

Page 1: ...C Spire Wireless 4G LTE Portable Wi Fi Hotspot R772 User Guide...

Page 2: ...ecting to the Device 8 Opening the Web Browser Interface 9 Device User Interface 9 Graphic Color LCD Icons 9 Buttons on the side 10 Device UI Operation 10 Your Device s Web Browser Interface 14 The Br...

Page 3: ...The Settings Menu 24 Connection Options 24 Network Setting 25 Security Setting 26 VPN Passthrough 28 Advanced Settings 28 General Settings 28 Updates 31 The Help Menu 34 About 34 User Guide 34 Regulat...

Page 4: ...uter Built in Wi Fi tethering function allows you to share up to 100Mbps LTE connection with other Wi Fi equipped devices such as laptops tablets smart phones and more Features Connect to 4G LTE high...

Page 5: ...ed devices and battery status Under the icon line the display has area for 4 line alphanumeric character display For power save the display automatically turns off in 10 seconds unless any function ke...

Page 6: ...ription SIM card slot The 4G LTE SIM card is installed here Battery compartment The battery comes in the compartment and locked with the battery cover Master reset button Insert a paperclip in the sma...

Page 7: ...ressing down until you hear a click sound Insert and Charge the battery To insert and charge the battery follow the below steps 1 Use your fingernail into the hole on bottom side of the back cover and...

Page 8: ...SB cable to the micro USB port on the bottom side of the device 5 Plug the travel charger into the appropriate electrical outlet to charge the battery The charging status LED will be lit red while cha...

Page 9: ...or a new line of service it is designed to activate automatically Just insert C Spire SIM card into the SIM slot on the back side of the R772 device If you received your device in the mail and you are...

Page 10: ...your account information Check your data usage View and pay your bill Enroll in C Spire online billing and automatic payment Purchase accessories Shop for the latest C Spire phones and devices View a...

Page 11: ...om the R772 Note The way to connect Wi Fi network vary depending on your computer and its operation system The typical way to do it for Windows is to select View Available Wireless Network in the noti...

Page 12: ...played on the LCD window Graphic Color LCD Icons The LCD window can display 6 different icons and 4 lines of text messages Icons Name Description Signal Strength More bars indicate stronger signal Bat...

Page 13: ...tton is used to check wireless data usage and to reset the information Power This button is used to power on off the device Device UI Operation LCD window and function buttons operate combined and int...

Page 14: ...attery icons appear Service status June 17 2012 13 25 pm C Spire Wireless When 4G LTE service is acquired signal strength icon 4G service icons appear Date Time Banner text appear Default banner is C...

Page 15: ...ounting again from today Note The usage data is measured by your modem for your reference only Your carrier s data usage accounting may differ Alert message display Press button once 1 2 09 12 12 09 1...

Page 16: ...een Connected device icon display June 17 2012 13 25 pm C Spire Wireless When there are multi devices connected through Wi Fi to your device connected device icon appears with the number of connected...

Page 17: ...and the wireless network It has a user friendly interface and is equipped with many useful features that will enhance your Internet navigation experience Opening the Browser Interface To use the Web...

Page 18: ...Connection Box displayed down the left side of the main page This box displays both 3G and 4G service signals which are available The box has the following items Service Type Not Activated 4G LTE Ava...

Page 19: ...s disconnected Ready to connect Connected Disconnect Device is connected and available to disconnect the connection Not Activated Activate Device activation is required Connecting to the Network Once...

Page 20: ...The Device Network Menu The Device Network menu allows you to view information about your device and network status General Device and Network Information General Device Device Name name of the devic...

Page 21: ...he current Domain Name Server system address Data Received the number of bytes received Data Sent the number of bytes sent Data Total the total data received and sent 4G LTE Device and Network Informa...

Page 22: ...ify your device Firmware current internal software version Phone Number Mobile Data Number MDN the public ID for your specific wireless service MSID IMSI_S internal ID C Spire uses to identify your ac...

Page 23: ...history online Please ensure that you have an Internet connection Selecting the Check Usage menu displays your wireless data usage to date To reset usage data click the reset button If Yes button is c...

Page 24: ...ot Wi Fi tethering configuration In order to see the Wi Fi menu login as Administrator The default administrator password is admin You can change the default Administrator password from the Setting me...

Page 25: ...Wi Fi password Password requires at least 8 characters For greater security use a mixture of digits upper case lower case and other symbols 6 Click Save Connected Devices When you open the Connected D...

Page 26: ...23 Date Time The date time the device was detected by the network Click Refresh button to renew the connected device list...

Page 27: ...tings VPN Passthrough and Advanced Settings In order to see all setting menu except for Connection Options you have to login Admin with the password first Default password is admin You can change Admi...

Page 28: ...s selected before rebooting the device Change Your Connection Options 1 Select a connection option 2 Click Save Note If the device is not activated the options will be unavailable grayed out Network S...

Page 29: ...to other Wi Fi client devices Customer DNS Custom DNS allows you to use a customized DNS rather than the one assigned by your network To set the custom DNS 1 Select Enable Custom DNS 2 Enter your Cus...

Page 30: ...rnal port range Comment Enter comments for the port forwarding setting Firewall Protocol Select protocol to use for Firewall ICMP TCP UDP ICMPv6 TCP UDP Start Port Enter Start Port End Port Enter End...

Page 31: ...s recommendation VPN Passthrough When you open the VPN Passthrough the following choices are available IPsec passthough Enable IPsec passthrough PPTP passthrough Enable PPTP passthrough L2TP pssthroug...

Page 32: ...field factory default password is admin 5 Enter your new password in the New Password field 6 Re enter your new password in the Confirm New Password field 7 Click Save Banner Setting The Banner Settin...

Page 33: ...n box allows you to change the 4G LTE profile To modify the LTE profile 3 Select proper profile in the list 4 Click Save button Important Changing LTE profile can result in 4G connection malfunction P...

Page 34: ...n you open the Updates menu it displays the following options Automatic Version Check If the box Enable notification is checked the Web User Interface will provide the pop up dialog notification for n...

Page 35: ...rowser interface 1 Click Check Now 2 If the current version is the latest you will see the followign dialog click OK If a newer version is available you will see the following dialog 3 Click Yes and s...

Page 36: ...update appears Click Yes to update 3 You will see the dialog showing update progress Important The SW upgrade takes a few minutes DO NOT unplug the device before the browser refreshes the page automa...

Page 37: ...d the online user guide About When you open the About it displays the following device information System Name the current system name CM Version the current Web browser interface version User Guide W...

Page 38: ...35...

Page 39: ...tware applications games and graphics and any other data added to your device Franklin Wireless is not responsible for and does not guarantee restoration of any third party software personal informati...

Page 40: ...iance with the FCC RF exposure guidelines SAR information on this model modem is on file with the FCC and can be found under the Display Grant section of http www fcc gov oet fccid after searching on...

Page 41: ...e equipment and receiver Connect the equipment into an outlet of a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for assistanc...

Page 42: ...Rev 0 is a wireless technology with higher data rates and higher system capacity Rev 0 provides access to mobile devices with forward link speeds of up to 2 4 Mbps and reverse link speeds up to 152 k...

Page 43: ...r between computing endpoints Router A device that directs traffic from one network to another SSID Service Set Identifier The name assigned to a Wi Fi network TCP IP Transmission Control Protocol Int...

Page 44: ...41 WPA WPA2 Wi Fi Protected Access A security protocol for wireless 802 11 networks from the Wi Fi Alliance...

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