Appendix A : Troubleshooting
This appendix provides possible solutions to problems regarding the installation and
operation of the C4L5200-USB. If you can’t find an answer here, check the C4Line
website at
www.c4line.com.
The Link LED for C4L5200-ETH device does not light up on the 10/100 Base-T
●
When the C4L5200 detects a LAN connection, the Link LED will light up. Check the
C4L5200-ETH device on your computer to see if the connection and device are working
properly. Make sure you are using a straight-through UTP Category 5 cable to connect
the 10/100 Base-T to your computer.
●
For use with a router, connect a straight-through UTP Category 5 cable to the uplink
port of the router, or connect a crossover UTP Category 5 cable to a LAN port on the
router.
I can’t connect to other computers on my powerline network or to the Internet.
●
Make sure the IP address and TCP/IP protocol are set up correctly for all the powerline
networked computers. For more information on IP address, see “Setting the IP address”
section.
●
Make sure all devices on the powerline network have been configured using the
Security of Configuration Utility. The network password must be the same for all devices
in order for them to communicate with each other. See the security dialog screen of
Using CrossPower C4L5200 Configuration Utility Software.
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