24
24
Error message
Cause
Remedy
Out of paper
Out of label roll
Load labels.
Error in the paper feed
Check paper feed.
Pinch roller open
The pressing roller system is not locked.
Lock the pressing roller system.
Read error
Read error when reading from the memory
card
Check data of the card.
Backup data, reformat card.
Remove lower/
upper ribbon
Transfer ribbon is loaded although the
printer is set to direct thermal printing
for direct thermal printing remove ribbon
for thermal transfer printing set the printer in the
configuration or in the software to transfer printing
Syntax error
Printer has received an unknown or invalid
command from the computer.
Press
Ignore
to skip the command or
press
Cancel
to cancel the print job.
Unknown card
Card not formatted,
Type of card not supported
Format card, use different type of card.
Voltage error
Hardware error
Switch the printer off and then on.
If error recurs call service.
It is shown which voltage has failed. Please note.
Write error
Hardware error
Repeat the write process, reformat card.
Table 7
Error Messages and Fault Correction