17
TROUBLESHOOTING
My dog is not responding when I
press a button�
• Check to see if the Collar Receiver has been turned on and the
Indicator Light is flashing.
• If your range has reduced from the first time you have used
it, please check to see if the battery is low in either the Remote
Transmitter or Collar Receiver.
• Many factors can impact the range you have with the GS-8100.
For a list of these factors, please refer to “How the System
Works.”
• You can verify the Collar Receiver is delivering static
stimulation to your dog by placing the test light, enclosed in
your kit, on the Collar Receiver. Please refer to the “Test Light
Instructions” section for details.
• Increase the intensity level. Refer to “Find the Best Intensity
Level for Your Dog” for more information.
• Make sure the Collar Receiver’s Contact Points are placed
snugly against your dog’s skin. Refer to “Fit the Collar
Receiver” for more information.
• You may need to switch to the longer Contact Points included
with your system or trim the hair beneath the Contact Points.
• If you notice your operating time dropping to about half of the
original time, your Collar Receiver battery needs to be
replaced. Contact the Customer Care Center to purchase a
new one.
The Collar Receiver will not
turn on�
• Make sure the Collar Receiver has been charged. The Collar
Receiver will charge in 2 hours.
The Collar Receiver is not
responding to the Remote
Transmitter�
• Make sure the Remote Transmitter has been charged. The
Remote Transmitter will charge in 2 hours.
• Verify the Collar Receiver has been turned on and the Indicator
Light is flashing. Refer to “Turning the Collar Receiver On
and Off.”
• Refer to “Match the Collar Receiver and Remote Transmitter.”
