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QUICK START GUIDE - MODEL 103002R
Troubleshooting Tips
Check that both Extenders and the connected equipment have
power. The green LED should be lit.
Check that the correct video input is selected on the display.
Check the video resolution settings of the video source and output
displays to verify that they are compatible.
Check the audio settings from the HDTV display menu or from the
system settings of the computer to verify the audio output destina-
tion.
Test each HDMI cable by connecting it directly with other equipment
with HDMI.
Verify that the network switch has power and is able to successfully
connect other devices.
Test the Cat 6 cable connections with a cable tester. Verify that the
Cat 6 cable is terminated using the TIA/EIA 568-B wire termination.
Sharp bending of the CAT 6 cable near the connector may reduce
the bandwidth and cause video signal problems.
The IR Receiver cable must have line of sight with the hand-held
remote for the video source.
Press the reset button for 10 seconds after making any changes to
the connected equipment.
Contact
support@cablematters.com
with a description of your
configuration including the model names of the connected equipment.