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6

 

www.cablematters.com 

USB 3.0 to HDMI®/DVI Adapter

 

3.6 Troubleshooting Notes

 

GENERAL 

Install the latest drivers from 

cablematters.com/downloads

 if your 

computer does not recognize the adapter.  

How to check if your computer recognizes the adapter: 

Windows 10: Search Device Manager > Display adapters > USB3 to HDMI 

Windows XP/7/8: Control Panel > Device Manager > USB Display Adapters 
> USB3 to HDMI 

CABLING 

• 

Check that all cable and adapter connections are secure 

• 

Use a USB 3.0 extension cable in place of a long (>6’) HDMI cable

 

• 

Test the cable and adapter with a different computer or port on the 
computer 

 

 

 

 

 

 

Contact 

support@cablematters.com

 with a description of your 

Summary of Contents for 103046

Page 1: ...HDMI DVI Adapter Model 103046 support cablematters com User Manual Locate instructions and driver information at www cablematters com dl 103046 Locate troubleshooting information at kb cablematters c...

Page 2: ...CONNECTION AND OPERATION 3 3 1 Installation Checklist 3 2 Driver Installation 3 3 Connection Instructions 4 3 4 Configuring a display with Windows OS 5 3 5 Configuring a display with macOS 6 3 6 Trou...

Page 3: ...the DisplayLink logo and the DisplayLink Certified logo are trademarks or registered trademarks of DisplayLink Corp in the United States and or other countries Windows is a registered trademark of Mic...

Page 4: ...dapter converts a USB port to HDMI or DVI to connect a display in Main Extended or Mirror modes Video Resolution Support for 2560x1440 HDMI or 1920x1200 DVI DisplayLink Plug and Display certified adap...

Page 5: ...f a long HDMI cable Disconnect any other cables from the computer to the display monitor Close all unnecessary programs before installing the drivers Be prepared to reboot your computer after the driv...

Page 6: ...the adapter 3 Configure the video from the computer 4 Select the video input from the display 5 Configure the audio from the computer HDMI only 6 Select the audio input from the display CONNECTING TO...

Page 7: ...ay 5 Click Apply to save the settings Select Display Adapter Properties to adjust the video Refresh Rate 1 Search for Sound 2 Open the Playback Tab in Sound 3 Select the display with HDMI 4 Set the Co...

Page 8: ...cognizes the adapter Windows 10 Search Device Manager Display adapters USB3 to HDMI Windows XP 7 8 Control Panel Device Manager USB Display Adapters USB3 to HDMI CABLING Check that all cable and adapt...

Page 9: ...t the computer after making changes NOTE Playback of encrypted Blu ray disks or iTunes is not supported CONNECTED HDTV OR DISPLAY Click on the program tab on the computer and drag it to the display to...

Page 10: ...d above Chipset Drivers DisplayLink Video Resolution Support Up to 2560x1440 HDMI Up to 1920x1200 DVI Audio Output Support 2 Channel LPCM HDMI Operating Temperature 0 to 70 10 to 85 RH Storage Tempera...

Page 11: ...y The warranty covers parts and labor costs only Cable Matters does not warrant its products from defects or damages arising from misuse abuse or normal wear 5 3 Limitation of Liability In no event sh...

Page 12: ...10 www cablematters com USB 3 0 to HDMI DVI Adapter View compatible products at www cablematters com v3 03 2019 4K Rated HDMI Cables Model 300019 USB 3 0 Extension Cable Model 200008...

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