USER’S GUIDE
478 CyberSWITCH
ISDN line failure. The line connected to slot “s” port “p” is out of service for the reason indicated
by # .
1 =
No layer 1 sync for 5 seconds
This problem normally occurs due to WAN cabling problems.
Check your cables to make sure they are connected correctly. If the problem still occurs
after you have checked all the cables, call the phone company and report the problem.
2 =
No response to TEI requests
This problem normally occurs due to invalid configuration.
Check your configuration using the following table:
3 =
No UA response to SABME requests; no Layer 2
This problem normally occurs due to invalid configuration.
Check your configuration using the following table:
4 =
Network sent CAUSE - invalid SPID
This problem normally occurs due to an invalid SPID configuration.
Enter the correct SPID for the line. If you think that the correct SPID has been entered,
contact your phone company.
5 =
Network sent init, but no SPID configured
This problem normally occurs because the SPID was not configured. Configure the correct
SPID for the line.
Out Svc # (s,p)
basic rate only
line from phone
company:
point-to-point
line from phone
company
multi-point (Japan
only)
line configured on
system:
non-auto TEI
make sure that the
configured system
TEI value is 0
change TEI to be
AUTO
line configured on
system:
auto TEI
change system TEI to
be non-auto
if problem happens
for over 5 minutes,
report problem to
phone company
basic rate and
primary rate
line from phone co:
point-to-point
line from phone co:
multi-point (Japan
only)
line configured on
system:
non-auto TEI
make sure that the
configured TEI value
is 0
change TEI to be
AUTO
line configured on
system:
auto TEI
change TEI to be non-
auto
if problem happens
for over 5 minutes,
report problem to
phone company
