Getting Help
SEHI100TX User’s Guide
1-3
1.3 GETTING HELP
If you need additional support related to this device, or if you have any
questions, comments, or suggestions concerning this manual, contact
Cabletron Systems Technical Support:
Before calling Cabletron Systems Technical Support, have the following
information ready:
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem
(e.g., changing mode switches, rebooting the unit, etc.)
•
A description of your network environment (layout, cable type, etc.)
•
Network load and frame size at the time of trouble (if known)
•
The serial and revision numbers of all Cabletron Systems products in
the network
•
The device history (i.e., have you returned the device before, is this a
recurring problem, etc.)
•
Any previous Return Material Authorization (RMA) numbers
Phone
(603) 332-9400
Monday – Friday; 8
A
.
M
. – 8
P
.
M
. Eastern Time
CompuServe
GO CTRON from any ! prompt
Internet mail
support@ctron.com
FTP
ctron.com (134.141.197.25)
Login
anonymous
Password
your email address
BBS
(603) 335-3358
Modem setting
8N1: 8 data bits, 1 stop bit, No parity
For additional information about Cabletron Systems products, visit our
World Wide Web site: http://www.cabletron.com/
Summary of Contents for SEHI100TX-22
Page 1: ...SEHI100TX 22 100BASE T INTELLIGENT STACKABLE HUB USER S GUIDE...
Page 2: ......
Page 10: ...Contents viii SEHI100TX User s Guide...
Page 36: ...Chapter 4 Installation 4 10 SEHI100TX User s Guide...
Page 42: ...Chapter 5 Connecting to the Network 5 6 SEHI100TX User s Guide...
Page 48: ...Chapter 6 Troubleshooting 6 6 SEHI100TX User s Guide...
Page 88: ......