USER’S GUIDE
82 SmartSwitch Remote Access Module
LAN A
TTACHMENT
Problem:
The LAN TEST command displays the following message:
LAN port 1 Transmit was not successful
Action:
1.
Check to see if the Ethernet LAN is properly connected to the SmartSwitch Remote Access
Module.
2.
Check to see if the Ethernet LAN is properly terminated.
(Test: Can any other machine transmit data successfully onto this LAN?)
3.
If the problem is still not resolved, contact Customer Support.
IP R
OUTING
O
VER
I
NTERFACE
C
ONNECTIONS
This section provides diagnostic information for IP routing over various interface connections.
IP R
OUTING
O
VER
THE
LAN I
NTERFACE
C
ONNECTION
Problem:
The system does not display the correct message after the ping command. Instead, the system
displays the following message:
No response from <ip-address>
Action:
1.
Verify that the routing entry for the destination network exists by entering the following
administrative console command:
iproute <ip-address>
If the command returns
“
No route is available for <ip-address>
“, the routing entry
does not exist. To correct, add the routing entry using SFVRA-CFG. To do this:
a.
If it is not already running, start up SFVRA-CFG.
b.
From the toolbar, select Functions, then IP Network, then Systems, or click on the
icon.
c.
Select the system’s site from displayed list (you should have already configured IP subnet
and network interface information for this site).
d. Click on the Static Routes tab.
e.
Click on Add, then follow the onscreen instructions to add a static route.
f.
Download the new configuration files to the site.
For more detailed instructions, refer to the following sections in the SFVRA Configuration
Manager User’s Guide:
