9W006 and 9W007 89
P
ROBLEM
D
IAGNOSIS
IP RIP
•
For downloading configuration files: refer to Downloading Configuration Updates in the
Exporting Configuration Files chapter.
2.
Enter the
ip rip stats
administrative console command. Look for the
IfStatSentResponses
counter for the interface, which shows the number of RIP update
messages sent on the interface.
If the counter is 0, enter the
ip rip send
administrative console command to force the RIP
update message to be sent immediately.
3.
Repeat step 2.
If the counter is still 0, there is an unexpected condition present within the SmartSwitch Remote
Access Module software. Contact Customer Support
.
4.
If the RIP Send Control is set to “RIP Version 1” or “RIP Version 1 Compatibility,” verify that
the transmit broadcast address on the interface is set to a proper address that the IP Host can
receive.
Change the value using SFVRA-CFG if the transmit broadcast address is not set properly. To
do this:
a.
If it is not already running, start up SFVRA-CFG.
b.
From the toolbar, select Functions, then IP Network, then Systems, or click on the
icon.
c.
Select the system’s site from displayed list (you should have already configured IP subnet
and network interface information for this site).
d. Click on the Network Interface tab.
e.
Select the appropriate interface.
f.
The Transmit Broadcast Address value is under Properties. Enter a correction if necessary.
g.
If you made a change, download the updated configuration files to the effected system.
For more detailed instructions, refer to the following sections in the SFVRA Configuration
Manager User’s Guide:
•
For network interfaces: refer to Configuring IP Network System Interfaces in the Configuring
IP Network Information chapter.
•
For downloading configuration files: refer to Downloading Configuration Updates in the
Exporting Configuration Files chapter.
5.
Check the IP Host and ensure that it is set up to learn route information via RIP.
