9W006 and 9W007 91
P
ROBLEM
D
IAGNOSIS
IPX Routing
5.
Check the Router and ensure that it is set up to learn route information via RIP.
IP RIP I
NPUT
P
ROCESSING
ON
A
WAN I
NTERFACE
Problem:
The SmartSwitch Remote Access Module system does not display the correct route entry, i.e., the
system does not seem to be learning route information via RIP.
Action:
1.
Verify that the IP RIP Receiv
e Control is set to the proper RIP version that the Router is using.
Refer to
page 88
for instructions regarding check RIP versions.
2.
Enter the
ip rip stats
administration console command. Look for the IfStatRcvResponses
counter for the interface. This statistics is the number of RIP update messages received on the
interface.
If the total number of these counters is 0, check the Router to verify that it is configured to send
IP RIP update messages.
3.
Also look for the IfStatRcvBadPackets and IfStatRcvBadRoutes counters.
If these counters are not 0, there may be something wrong with the Router.
If these counters are 0, there is an unexpected condition present within the SmartSwitch
Remote Access Module system software. Contact customer support.
IPX R
OUTING
This section provides methods for diagnosing problems in the following areas of IPX routing:
•
IPX routing initialization
•
IPX routing over the LAN connection
•
IPX routing over the RLAN connection
•
IPX routing over the WAN connection
•
triggered RIP/SAP start up
•
triggered RIP/SAP operation
IPX R
OUTING
I
NITIALIZATION
Problem:
The SmartSwitch Remote Access Module does not display the correct IPX Initialization messages.
Instead, it displays the following message (display messages by entering the
dr
console command):
[IPX] Initialization failure
Action:
An internal error has occurred. Contact Customer Support
