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P/N 230444 • REV J • ISS 16MAR21 

Touch the Off or Off + button to acknowledge the alarm 
condition and disarm the partition(s): 

  

 

Lock Out on 3 Invalid Attempts 

If an invalid PIN code is entered three times, the keypad will 
ignore further login attempts for the next 90 seconds. Every 
code entry from the keypad, app, or web page is counted. You 
must wait the full 90 seconds before trying again entering your 
PIN code. This is to prevent brute-force attacks on guessing 
PIN codes. 

Status 

To view detailed status information about partitions, zones, and 
devices enter a valid PIN code to unlock the screen and touch 
the Status button: 

 

Enter a valid PIN code with permissions to view the system 
status. The following screen will appear: 

 

The top three buttons switch the status view between 
partitions, zones, and xGen devices. 

The left and right arrows allow you to filter the results to display 
only selected events.  

• 

Partition Filters 

– not ready, away armed, stay armed, in 

alarm 

• 

Zone Filters 

– not ready, bypassed, in chime, in alarm, in 

tamper, wireless or fire, all status except chime 

• 

Device Filters 

– time-date, main AC, battery, box tamper, 

siren, current, phone line, Ethernet line, Ethernet 
communication, wireless link, wireless communication, 
expander 

Touch the up and down arrows to scroll to see more partitions, 
zones, and devices if available. 

The list and grid buttons to switch between a list view and a 
grid view: 

 

 

Display Partition List 

If your system has multiple partitions, touch the Partition Status 
Overview button (shown below) on the main screen to display 
the partitions: 

  

 

Touch a partition number to display the partition status screen: 

 

Emergency Panic Buttons 

Touch the SOS button on the main screen to display the 
emergency panic buttons (if enabled by your installation 
company): 

 

Summary of Contents for NXG-1820-EUR

Page 1: ...oll up and down through the currently selected item menu Left and right arrows move to the previous and next items Some screens feature a Go to button allowing you to navigate directly to the item The bottom tool bar may display a back button to return to the previous screen a home button to return to the home screen or an OK button to save the current settings Entering a PIN Code You will need a ...

Page 2: ... an alarm whilst entrance doors and windows remain active A person entering the protected partition will have to disarm the system during the entry time Look at the colour coded status bar to see which zones that are bypassed or touch the Status button If your system has multi partition control enabled the Stay button will be displayed A number will appear above the icon indicating the number of p...

Page 3: ...ts Enter a valid master PIN code to unlock the screen Touch the Off or Off button followed by ENTER to acknowledge the event The Status button will change to green if no other conditions are present Exit Error Fail to Close If during exit delay a zone is tripped which causes an alarm then the partition s affected will not be armed An Exit Error and Fail To Close event are logged in the xGen event ...

Page 4: ...titions zones and xGen devices The left and right arrows allow you to filter the results to display only selected events Partition Filters not ready away armed stay armed in alarm Zone Filters not ready bypassed in chime in alarm in tamper wireless or fire all status except chime Device Filters time date main AC battery box tamper siren current phone line Ethernet line Ethernet communication wirel...

Page 5: ...are stored Users Add Modify add or modify an existing user s name PIN code profile or schedule View view an existing user s name PIN code profile or schedule Delete remove a user from the system Status display a user s status Copy duplicate an existing user s Search by PIN find a user if you have their full PIN code Once all changes have been made for a user press the Save button to save all user ...

Page 6: ...eared when the security system is armed and disarmed 1 Enter a valid PIN code to unlock the screen 2 Touch MENU 3 Enter a valid PIN followed by ENTER 4 Touch Security Zones 5 Touch the zone number you want to add to chime mode if you do not know the zone number press the List View button to see the zone names 6 Touch Chime 7 Touch Back to select more zones to add to chime mode 8 Touch Home to fini...

Page 7: ...fy what zone has triggered the alarm Is bypassed This zone is isolated disabled and will not activate an alarm Refer to instructions on how to unbypass a zone Chime is set This zone is part of the chime group and will make a chime sound when triggered and the chime mode is enabled Is open This zone is not closed Fire alarm This zone has triggered a fire alarm Tamper This zone has triggered a tampe...

Page 8: ...C Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications You are cautioned that any changes or modificatio...

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