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P/N 230444 • REV J • ISS 16MAR21 

• 

Fire alarm 

– A fire alarm has been activated from the 

xGen unit. 

• 

Panic 

– A panic alarm has been activated from the xGen 

unit. 

• 

Medical 

– A medical alarm has been activated from the 

xGen unit. 

Specifications 

Compatibility 

xGen Security System 

Voltage 

12.0-13.5 VDC (provided by panel) 

Current 

170 mA max with sounder and screen on 
max brightness 

40 mA in idle mode 

Screen 

Resistive touch 3.5” colour TFT LCD screen 

Capacity 

512 zones, 96 partitions, 644 outputs, 
256 users 

Wiring 

xGen 4-wire bus 

Code combinations   

10 000 (4 digit codes) 

Note:

 There are no invalid code 

combinations. 

Dimensions (W × H × D)  82 x 125 x 18 mm 

Housing 

Opal white with silver frame 

Weight 

125 g 

Operating temperature 

0° to 49°C (32° to 120°F) 

Storage temperature 

−34° to 60°C (−30° to 120°F) 

Relative humidity 

up to 90% noncondensing 

Regulatory information 

Manufacturer 

PLACED ON THE MARKET BY: 
Carrier Fire & Security Americas Corporation Inc. 
13995 Pasteur Blvd 
Palm Beach Gardens, FL 33418, USA 

AUTHORIZED EU REPRESENTATIVE: 
Carrier Fire & Security B.V. 
Kelvinstraat 7, 6003 DH Weert, Netherlands 

Product warnings 
and disclaimers 

 

THESE PRODUCTS ARE INTENDED FOR SALE 
TO AND INSTALLATION BY QUALIFIED 
PROFESSIONALS. CARRIER FIRE & 
SECURITY CANNOT PROVIDE ANY 
ASSURANCE THAT ANY PERSON OR ENTITY 
BUYING ITS PRODUCTS, INCLUDING ANY 
“AUTHORIZED DEALER” OR “AUTHORIZED 
RESELLER”, IS PROPERLY TRAINED OR 
EXPERIENCED TO CORRECTLY INSTALL FIRE 
AND SECURITY RELATED PRODUCTS. 

For more information on warranty disclaimers and 
product safety information, please check 
https://firesecurityproducts.com/policy/product-
warning/ o
r scan the QR code. 

FCC compliance 

This equipment has been tested and found to 
comply with the limits for a Class B digital device, 
pursuant to part 15 of the FCC Rules. These 
limits are designed to provide reasonable 
protection against harmful interference when the 
equipment is operated in a commercial 
environment. This equipment generates, uses, 
and can radiate radio frequency energy and, if not 
installed and used in accordance with the 
instruction manual, may cause harmful 
interference to radio communications. 

You are cautioned that any changes or 
modifications not expressly approved by the party 
responsible for compliance could void the user's 
authority to operate the equipment. 

NFPA 72 

Check local ordinances, this device is not listed 
by an approved test lab to meet NFPA 72 and 
therefore may not be sold or installed for use with 
a fire system in some localities. 

Certification 

 

INCERT 

EN 50131-1 System requirements 
EN 50131-3 Control and indicating equipment 
NXG-1820-EUR: Security Grade 2, Environmental 
class II 

Tested and certified by Telefication B.V.  

Compliance labelling should be removed or 
adjusted if non-compliant configurations are 
selected. 

European Union 
directives 

Carrier Fire & Security hereby declares that this 
device is in compliance with the applicable 
requirements and provisions of the Directive 
2014/30/EU and/or 2014/35/EU. For more 
information see 
www.firesecurityproducts.com/en/page/caddx 

REACH 

Product may contain substances that are also 
Candidate List substances in a concentration 
above 0.1% w/w, per the most recently published 
Candidate List found at ECHA Web site. 

Safe use information can be found at 
https://firesecurityproducts.com/en/content/intrusi
on-intro 

 

2012/19/EU (WEEE directive): Products marked 
with this symbol cannot be disposed of as 
unsorted municipal waste in the European Union. 
For proper recycling, return this product to your 
local supplier upon the purchase of equivalent 
new equipment, or dispose of it at designated 
collection points. For more information see: 
recyclethis.info. 

Contact information 

www.firesecurityproducts.com/en/page/caddx 

Summary of Contents for NXG-1820-EUR

Page 1: ...oll up and down through the currently selected item menu Left and right arrows move to the previous and next items Some screens feature a Go to button allowing you to navigate directly to the item The bottom tool bar may display a back button to return to the previous screen a home button to return to the home screen or an OK button to save the current settings Entering a PIN Code You will need a ...

Page 2: ... an alarm whilst entrance doors and windows remain active A person entering the protected partition will have to disarm the system during the entry time Look at the colour coded status bar to see which zones that are bypassed or touch the Status button If your system has multi partition control enabled the Stay button will be displayed A number will appear above the icon indicating the number of p...

Page 3: ...ts Enter a valid master PIN code to unlock the screen Touch the Off or Off button followed by ENTER to acknowledge the event The Status button will change to green if no other conditions are present Exit Error Fail to Close If during exit delay a zone is tripped which causes an alarm then the partition s affected will not be armed An Exit Error and Fail To Close event are logged in the xGen event ...

Page 4: ...titions zones and xGen devices The left and right arrows allow you to filter the results to display only selected events Partition Filters not ready away armed stay armed in alarm Zone Filters not ready bypassed in chime in alarm in tamper wireless or fire all status except chime Device Filters time date main AC battery box tamper siren current phone line Ethernet line Ethernet communication wirel...

Page 5: ...are stored Users Add Modify add or modify an existing user s name PIN code profile or schedule View view an existing user s name PIN code profile or schedule Delete remove a user from the system Status display a user s status Copy duplicate an existing user s Search by PIN find a user if you have their full PIN code Once all changes have been made for a user press the Save button to save all user ...

Page 6: ...eared when the security system is armed and disarmed 1 Enter a valid PIN code to unlock the screen 2 Touch MENU 3 Enter a valid PIN followed by ENTER 4 Touch Security Zones 5 Touch the zone number you want to add to chime mode if you do not know the zone number press the List View button to see the zone names 6 Touch Chime 7 Touch Back to select more zones to add to chime mode 8 Touch Home to fini...

Page 7: ...fy what zone has triggered the alarm Is bypassed This zone is isolated disabled and will not activate an alarm Refer to instructions on how to unbypass a zone Chime is set This zone is part of the chime group and will make a chime sound when triggered and the chime mode is enabled Is open This zone is not closed Fire alarm This zone has triggered a fire alarm Tamper This zone has triggered a tampe...

Page 8: ...C Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications You are cautioned that any changes or modificatio...

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