CADDY PF01015 Installation And Operating Instructions Manual Download

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PSG LIMITED LIFETIME WARRANTY (PRIVILEGE)

The warranty of the manufacturer extends only to the original consumer purchaser and is not transferable. This

warranty covers brand new products only, which have not been altered, modified nor repaired since shipment from

factory and purchased through an authorised dealer. Proof of purchase (dated bill of sale), model name and serial

number must be supplied when making any warranty claim to your PSG dealer.

This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper
installation, lack of maintenance, over firing, negligence or accident during transportation, power failures,
downdrafts, or venting problems are not covered by this warranty.

This warranty does not cover any scratch, corrosion, distortion, or discoloration. Any defect or damage caused by the

use of unauthorized parts or others than original parts void this warranty. An authorized qualified technician must

perform the installation in accordance with the instructions supplied with this product and all local and national building

codes. Any service call related to an improper installation is not covered by this warranty.
The manufacturer may require that defective products be returned or that digital pictures be provided to support the

claim. Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be

defective, the manufacturer will repair or replace such defect. Transportation fees to ship the product back to the

purchaser will be paid by the manufacturer. Repair work covered by the warranty, executed at the purchaser’s domicile

by an authorized qualified technician requires the prior approval of the manufacturer. Labour cost and repair work to

the account of the manufacturer are based on predetermined rate schedule and must not exceed the wholesale price

of the replacement part. All parts and labour costs covered by this warranty are limited according to the table below.
The manufacturer at its discretion may decide to repair or replace any part or unit after inspection and investigation of

the defect. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by

refunding the wholesale price of any warranted but defective parts. The manufacturer shall in no event be responsible

for any special, indirect, consequential damages of any nature, which are in excess of the original purchase price of the

product. A one-time replacement limit applies to all parts benefiting from a lifetime coverage. This warranty applies to

products purchased after April 1

, 2013.

DESCRIPTION

WARRANTY APPLICATION

PARTS

LABOUR

Castings, combustion chamber (welds only), castings, and heat exchanger (welds

only).

Lifetime

3 years

Stainless steel firebox components, secondary air tubes*, surrounds and heat

shields, ash drawer, and plating* (defective manufacture).

5 years

3 years

Carbon steel firebox components, glass retainers, handle assembly, C-Cast

baffle*, and vermiculite baffle*.

3 years

1 year

Oil burner, electrical elements, blowers, heat sensors, switches, rheostat, relays,

damper motor, fan limit control, PC board, wiring, and other controls.

2 years

1 year

Ceramic glass (thermal breakage only*), paint (peeling), gaskets, insulation, and

ceramic fibre blankets.

1 year

n/a

Firebrick

n/a

*Pictures required

Shall your unit or a component be defective, contact immediately your PSG dealer. Prior to your call make sure you

have the following information necessary to your warranty claim treatment:

•

Your name, address and telephone number;

•

Bill of sale and dealer’s name;

•

Serial number and model name as indicated on the

nameplate fixed to the back of your unit;

•

Nature of the defect and any relevant information.

Before shipping your unit or defective component to our plant, you must obtain from your PSG dealer an
Authorization Number. Any merchandise shipped to our plant without authorization will be refused
automatically and returned to sender.