IDROSTUFE
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10.6 POWER FAILURE
• After a black-out lower than 10 seconds, the stove turns back to the power which was settled.
• After a black-out of more than 10 seconds, the stove enters the during shutdown. Completed this phase, it starts automatically
up with the different phases.
10.7 FAILED IGNITION
If pellets should not ignite, the lack of ignition will be signalled by the A01 "No Ignition" warning.
If the ambient temperature is below 5°C, the resistance may not heat up enough to guarantee the pallet ignition. In this case,
remove the unburned pellets from the burning pot and restart ignition.
• Too much pellets in the burning pot, or humid pellet, or sooty burning pot make ignition difficult and create dense white
smoke which is harmful to health and can cause explosions on the combustion chamber. It is therefore necessary not to stand
in front of the stove during ignition stage if dense white smoke is present.
If after some months the flame appears weak and/or orange colored or the glass tends to blackens and the
burning pot to become encrusted, clean the stove, clean the fume conduit and the chimney flue.
11 RECOMMENDATIONS FOR SAFE USE
ONLY PROPER INSTALLATION AND APPROPRIATELY SERVICING AND CLEANING THE APPLIANCE
CAN ENSURE PROPER OPERATION AND SAFE PRODUCT USE
We wish to inform you that we are aware of cases of malfunctioning domestic pellet heating products, essentially due to improper
installations and inappropriate maintenance.
We wish to ensure you that all our products are extremely safe and certified according to the European reference standards. The
ignition system was tested with extreme care to increase ignition efficiency and prevent any issues even in the worst operating
conditions. In any case, as with any pellet product, our appliances must be installed properly and periodically cleaned and serviced
in order to ensure safe operation. Our research suggests that these malfunctions are essentially due to a combination of part or all
of the following factors:
• Clogged brazier holes or deformed brazier, due to poor maintenance. These conditions can cause delayed ignition, creating an
abnormal production of unburnt gases.
• Insufficient combustion air due to a reduced or clogged air intake duct.
• Using smoke ducts that do not meet the installation standard requirements, such to fail to ensure appropriate draft.
• Partially obstructed chimney due to poor maintenance, such to reduce draft, making ignition difficult.
• Terminal chimney cap not compliant with the instructions manual, thus not suitable to prevent potential backdraft.
• This factor becomes crucial when the product is installed in particularly windy areas, like on the coast.
The combination of one or more of these factors could cause significant malfunctions.
To prevent this from happening, it is essential to ensure the product is installed in compliance with the standards in force.
Furthermore, it is essential to follow these simple rules:
• Every time it is removed for cleaning, the brazier must always be properly repositioned in the work position before using the
product, thoroughly cleaning any residual dirt on the support base.
• Never load pellets into the brazier manually, either before ignition or during operation.
• Any unburnt pellets after a failed ignition must be removed before re-igniting the product. Also make sure it is properly posi-
tioned in its housing and check for normal combustion air intake/smoke extraction.
• If the product repeatedly fails to ignite, we recommend that you stop using it immediately and contact a qualified technician
to check product operation.
Following these instructions is more than enough to ensure normal operation and prevent any issues with the product.
If the above precautions are not respected and there is a pellet overload in the brazier during ignition and subsequent abnormal
smoke generated in the combustion chamber, carefully follow these instructions:
• Do not, for any reason, unplug the product from the electrical mains: this would stop the smoke extraction fan, resulting in
smoke being emitted into the room.
• Pre-emptively open the windows to air any smoke out of the installation room (the chimney may not work normally)
• Do not open the fire door, as this would compromise normal operation of the smoke exhaust system to the chimney.
• Simply switch off the stove using the on/off button on the control panel (not the rear button of the power supply plug!) and
move away from the product as you wait for the smoke to clear completely.
