KOBE-FENICE-SPARK-INDACO-PRINCE
30
PROBLEM
CAUSE
SOLUTION
INTERVENTION
The fire extinguish
and the stove stops
Empty hopper
Full the hopper.
Auger blocked by a
foreign object (for
example nails)
Clean the auger.
Bad quality pellets
Try other types of pellets.
Pellet drop value too
low "phase 1"
Adjust the pellet loading.
Check if on the
display there is an
"ACTIVE ALARM"
Have the stove checked.
Flames are weak and
orange coloured,
pellets do not burn
properly and the
glass blackens
Not sufficient com-
bustion air
Check as following: probable obstructions of the combustible air
inlet from the back or from the bottom of the stove; burning pot
obstructed holes with too ash remains. Have the fan blades and
auger cleaned. (see SMOKE RPM VARIATION User Manual)
Obstructed exhaust
The exhaust chimney is partially or totally obsturcted. Contact an
expert stove-repairer who checks the stove from the exhaust up to
the chimney pot. Provide immediately for stove cleaning.
Obstructed stove
Provide immediately at the inner cleaning of the stove.
The fume fan is out
of order
The pellets can burn also thanks to chimney flue depression
without the aid of the fume fan. Have the fume fan immediately
replaced. It can be noxious to health to let the stove running
without fume fan.
The exchanger fan
continues to turn
even though the
stove has just cooled
Faulty fume tempe-
rature probe
Replace the fume probe.
Faulty mother board Replace the mother board.
Ash remains along
the stove
Faulty or out of order
door gaskets
Replace the gaskets.
Not sealed fume
pipes
Contact an expert stove-repairer who will immediately provide for
sealing the junctions with high-temperature silicone and/or for
replacing pipes with those in compliance to current regulations. A
not sealed fume channelisation can be noxious to health.
The stove is at its
highest power but
does not heat up.
Ambient temperatu-
re reached.
The stove is at its minimum value. Increase the desired ambient
temperature.
