35
VENUS PLUS - GIOIA-2
EN
PROBLEM
CAUSE
SOLUTION
INTERVENTION
Control display
does not ignite
Stove without
power supply
Check if the plug is put in the socket.
Burned board
protection fuse
Replace the board protection fuse (4A-250V).
Faulty control
display
Replace the control display.
Faulty flat cable
Replace tha flat cable.
Faulty mother
board
Replace the mother board.
Pellet does
not reach the
combustion
chamber
Empty hopper
Fill the hopper.
Auger blocked by
a foreign object
(for example nails)
Clean the auger.
Auger
motorreducer out
of order
Replace the motorreducer.
Check on the
display if there is
an active alarm
“ACTIVE ALARM”
Have the stove overhauled.
Fire extinguishes
and stove stalls
Empty hopper
Fill the hopper.
Auger blocked by
a foreign object
(for example nails)
Clean the auger.
Poor quality pellet Try with other pellet types.
Pellet loading
value too law
“phase 1”
Adjust pellet load.
Check if there is
an active alarm
“ACTIVE ALARM”
Have the stove overhauled.
Running stove
and display
showing “BURN
POT CLEAN”
Automatic
burning pot
cleaning
At idling stove and at maximum fume suction NO PROBLEM!
